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Cogent E Services
3.3
based on 2.8k Reviews
Company Overview
Company Locations
Working at Cogent E Services
Company Summary
Overall Rating
3.3/5
based on 2.8k reviews
Critically rated for
Promotions/Appraisal, Salary & Benefits, Work Satisfaction
Work Policy
Work from office
83% employees reported
Rotational Shift
54% employees reported
Flexible timing
50% employees reported
No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
146 employees reported
Cafeteria
101 employees reported
Health insurance
44 employees reported
Office cab/shuttle
19 employees reported
View all benefits
About Cogent E Services
Founded in2004 (21 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websitecogenteservices.com
Primary Industry
--
Other Industries
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Cogent is a multinational business process solutions provider facilitating enterprises to redefine their functions in the digital age. Since 2004, we continue to deliver industry-specific solutions and an approach that strengthens customer relations and sets your company apart among the competition. We design and implement impeccable customer experience through analytics, digital, and automation powered with the latest technologies in the country.
Count on us for measurable transformation within your operations through excellent domain expertise in human resources outsourcing solutions, contact centers, and back-office processes. We not only strive to offer value in return for the trust, but we also deliver it with each step.
Cogent is the complete outsourcing partner for all day-to-day administrative and back-office undertakings.
Mission: This shared conviction and a mutual respect is what keeps the team inspired to write new success stories for their clients, every day.
Vision: TO HELP YOU BUILD FOCUSED AND SUCCESSFUL RELATIONSHIPS WITH YOUR CUSTOMERS.
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Cogent E Services Ratings
based on 2.8k reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
944
4
530
3
450
2
218
1
644
Category Ratings
3.2
Skill Development
3.1
Job Security
3.0
Work-Life Balance
3.0
Company Culture
3.0
Work Satisfaction
2.9
Salary & Benefits
2.9
Promotions/Appraisal
Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Cogent E Services
based on 2.6k reviews
3.3
Rated by 715 Women
Rated 3.3 for Skill Development and 3.2 for Job Security
3.2
Rated by 1.9k Men
Rated 3.2 for Skill Development and 3.1 for Job Security
Work Policy at Cogent E Services
based on 279 reviews in last 6 months
Work from office
83%
Hybrid
10%
Permanent work from home
7%
Cogent E Services Reviews
Top mentions in Cogent E Services Reviews
+ 5 more
Compare Cogent E Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 2.8k reviews | 3.7/5 based on 37.2k reviews | 3.7/5 based on 85.6k reviews | 3.7/5 based on 50.9k reviews |
Highly Rated for | No highly rated category | Job Security Company culture | Job Security Work-Life balance | Job Security |
Critically Rated for | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Work from office 83% employees reported | Hybrid 84% employees reported | Work from office 80% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.3 Average rated by 715 women | 3.8 Good rated by 11.1k women | 3.8 Good rated by 24.7k women | 3.8 Good rated by 14.5k women |
Rating by Men Employees | 3.2 Average rated by 1.9k men | 3.6 Good rated by 23.5k men | 3.7 Good rated by 55.7k men | 3.7 Good rated by 33.9k men |
Job Security | 3.1 Average | 4.2 Good | 4.5 Good | 3.8 Good |
View more
Cogent E Services Salaries
2.9
rated by 2.8k employees for salariesCustomer Service Associate
(940 salaries)
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₹1 L/yr - ₹4.1 L/yr
Customer Service Executive
(604 salaries)
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₹1 L/yr - ₹4.4 L/yr
Customer Care Executive
(498 salaries)
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₹1 L/yr - ₹4 L/yr
Team Lead
(392 salaries)
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₹1 L/yr - ₹4.6 L/yr
Customer Support Executive
(334 salaries)
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₹1.2 L/yr - ₹4 L/yr
C.S.A
(319 salaries)
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₹1 L/yr - ₹5 L/yr
Quality Analyst
(315 salaries)
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₹1 L/yr - ₹4 L/yr
Customer Support Associate
(248 salaries)
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₹1.1 L/yr - ₹3.7 L/yr
Team Lead Operations
(194 salaries)
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₹1.1 L/yr - ₹4.5 L/yr
BPO Executive
(171 salaries)
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₹0.8 L/yr - ₹4.8 L/yr
Cogent E Services Interview Questions
Interview questions by designation
Top Cogent E Services interview questions and answers
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Interview Process at Cogent E Services
based on 61 interviews in last 1 year
Interview Experience
4.2
Good
Difficulty level
Easy
37%
Moderate
55%
Hard
8%
People are getting interviews through
based on 167 Cogent E Services interviews
Walkin
52%
Referral
16%
Job Portal
10%
Company Website
5%
*17% candidates got the interview through other sources
High confidence
Cogent E Services Offices
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Cogent E Services FAQs
When was Cogent E Services founded?
Cogent E Services was founded in 2004. The company has been operating for 21 years.
Where is the Cogent E Services headquarters located?
Cogent E Services is headquartered in Noida, Uttar Pradesh.
How many employees does Cogent E Services have in India?
Cogent E Services currently has more than 10,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Cogent E Services based on the number of reviews submitted on AmbitionBox.
Does Cogent E Services have good work-life balance?
Cogent E Services has a work-life balance rating of 3.0 out of 5 based on 2,700+ employee reviews on AmbitionBox. 47% employees rated Cogent E Services 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Cogent E Services work-life balance reviews for more details
Is Cogent E Services good for career growth?
Career growth at Cogent E Services is rated as poor, with a promotions and appraisal rating of 2.9. 47% employees rated Cogent E Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Cogent E Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in Cogent E Services?
Working at Cogent E Services does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 2,700+ employee reviews on AmbitionBox.
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