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Cogent E Services Customer Support Executive Interview Questions, Process, and Tips

Updated 12 Aug 2024

Top Cogent E Services Customer Support Executive Interview Questions and Answers

10 Cogent E Services Customer Support Executive Interview Experiences

30 questions found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Sales related questions
  • Q2. What is sale ? How to promote a product
  • Q3. How to up sales the product? Can you explain

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your goal and take guiden in you Supirior or senior, definitely that helpful in your career.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction and details about customer service
3

Case Study Round

Describing many things like women empowerment like topics

4

HR Round (1 Question)

  • Q1. Final introduction and sallary related discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't stop while talking.but talk smoothly that the person listening to you can understand.

Customer Support Executive Interview Questions

user image Vaishali Gupta

posted on 30 Sep 2023

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Mar 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. He will just ask you random things
  • Q2. What you did yesterday
2

One-on-one Round (2 Questions)

  • Q1. What was your last CTC
  • Q2. Tell me something about your hometown

Customer Support Executive Interview Questions

user image Ashish Yadav

posted on 4 Oct 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. Yesterday routine?
  • Q3. Any topic on delhi metro like this
  • Q4. Processedknowledge
  • Q5. Job role and responsibilities

Interview Preparation Tips

Topics to prepare for Cogent E Services Customer Support Executive interview:
  • Nothing
Interview preparation tips for other job seekers - Just prepared 4 to 5 questions
You will get a job

Cogent E Services interview questions for designations

 Customer Support Associate

 (11)

 Customer Support Advisor

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (16)

 Customer Care Executive

 (12)

 Senior Customer Service Executive

 (2)

 Customer Service

 (1)

 Customer Service Associate

 (20)

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic Introduction
  • Q2. Speak on given topics (for communication)
2

Aptitude Test Round

Basic English language test

3

Client Interview Round (2 Questions)

  • Q1. Basic Introduction.
  • Q2. Fresher or experience. If having experience so what was your role and responsibility in your previous organization?
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Brief yourself, reading , define customer support, define bpo, and he gave me a topic to talk about that topic for 2,3 min
  • Q2. Brief yourself, reading, define customer support, define bpo,and he gave me a topic to talk about that topic for 2,3 min
  • Q3. Brief yourself, reading , customer support, define bpo, and he gave me a topic to talk about that for 2,3 min

Interview Preparation Tips

Topics to prepare for Cogent E Services Customer Support Executive interview:
  • brief yourself
  • define bpo
  • customer support
  • reading
  • google your job profile
Interview preparation tips for other job seekers - be confident , keep calm , be friendly with all the candidates that you can see around you # it will boost your confidence # and remember one thing just google your job profile before going for the interview because there is maximum ques according to your job profile , best of luck thankyou👍
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before May 2023.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction and about the previous job experiences
  • Q2. Job details and skills to handle the current job
2

HR Round (1 Question)

  • Q1. Questions related to the current job profile
3

Assignment Round

Assignment to understand your proficiency in English

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Jun 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about your self
3

Technical Round (2 Questions)

  • Q1. Written and reading notes or book summary
  • Q2. Very simple written test and reading books just known about your pronounced and clear voice

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear talk

I applied via Referral and was interviewed in Jan 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and positive.

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Support Executive interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Cogent E Services Customer Support Executive interview?

Some of the top questions asked at the Cogent E Services Customer Support Executive interview -

  1. How to up sales the product? Can you expl...read more
  2. What is sale ? How to promote a prod...read more
  3. Any topic on delhi metro like t...read more
How long is the Cogent E Services Customer Support Executive interview process?

The duration of Cogent E Services Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Cogent E Services Customer Support Executive

based on 3 interviews in last 1 year

Interview experience

3.3
  
Average

People are getting interviews through

based on 7 Cogent E Services interviews
WalkIn
Referral
Job Portal
29%
29%
14%
28% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cogent E Services Customer Support Executive Salary
based on 344 salaries
₹1.1 L/yr - ₹3.6 L/yr
13% less than the average Customer Support Executive Salary in India
View more details

Cogent E Services Customer Support Executive Reviews and Ratings

based on 99 reviews

3.1/5

Rating in categories

2.9

Skill development

2.8

Work-Life balance

2.6

Salary & Benefits

2.9

Job Security

2.8

Company culture

2.5

Promotions/Appraisal

2.7

Work Satisfaction

Explore 99 Reviews and Ratings
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