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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Customer Support Executive Reviews

Updated 9 Mar, 2025

Overall Rating

3.2/5

based on 106 reviews

Rating distribution

33 (31.1%)

23 (21.7%)

18 (17.0%)

6 (5.7%)

26 (24.5%)

Category Ratings

3.2

Skill development

3.1

Job security

3.1

Work-life balance

2.9

Company culture

2.9

Work satisfaction

2.7

Salary

2.7

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What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

85% employees reported

Rotational Shift

71% employees reported

Flexible timing

54% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

31 reviews

3.3

Rated by Men

68 reviews

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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People also ask about Cogent E Services's Customer Support Executives

Is Cogent E Services a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 106 employee reviews, it's clear that most customer support executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.7. Read reviews about skill development and salary on AmbitionBox.

Does Cogent E Services pay their Customer Support Executives well?

According to AmbitionBox reviews, Cogent E Services customer support executives rate their salary and benefits at 2.7 out of 5, based on 106 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer support executives, click here .

How is the work culture at Cogent E Services for Customer Support Executives?

Work culture at Cogent E Services for customer support executives is rated 2.9 out of 5 by 106 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer support executives, click here .

How is the job security at Cogent E Services for Customer Support Executives?

Based on 106 reviews on AmbitionBox, Cogent E Services's customer support executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer support executives, click here .

Is work from home available to Customer Support Executives at Cogent E Services?

According to AmbitionBox, 8% of Cogent E Services's customer support executives work from home permanently, 85% work from the office, and 7% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 106 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 71% ...Read more