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Cogent E Services
3.3
based on 2.7k Reviews
Company Overview
Company Locations
Working at Cogent E Services
Company Summary
Overall Rating
3.3/5
based on 2.7k reviews
Critically rated for
Promotions/Appraisal, Salary & Benefits, Work Satisfaction
Work Policy
Work from office
82% employees reported
Rotational Shift
54% employees reported
Flexible timing
50% employees reported
No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
146 employees reported
Cafeteria
100 employees reported
Health insurance
44 employees reported
Office cab/shuttle
18 employees reported
View all benefits
About Cogent E Services
Founded in2004 (20 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websitecogenteservices.com
Primary Industry
--
Other Industries
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Cogent is a multinational business process solutions provider facilitating enterprises to redefine their functions in the digital age. Since 2004, we continue to deliver industry-specific solutions and an approach that strengthens customer relations and sets your company apart among the competition. We design and implement impeccable customer experience through analytics, digital, and automation powered with the latest technologies in the country.
Count on us for measurable transformation within your operations through excellent domain expertise in human resources outsourcing solutions, contact centers, and back-office processes. We not only strive to offer value in return for the trust, but we also deliver it with each step.
Cogent is the complete outsourcing partner for all day-to-day administrative and back-office undertakings.
Mission: This shared conviction and a mutual respect is what keeps the team inspired to write new success stories for their clients, every day.
Vision: TO HELP YOU BUILD FOCUSED AND SUCCESSFUL RELATIONSHIPS WITH YOUR CUSTOMERS.
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Cogent E Services Ratings
based on 2.7k reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
931
4
520
3
445
2
213
1
630
Category Ratings
3.2
Skill Development
3.1
Job Security
3.0
Work-Life Balance
3.0
Company Culture
3.0
Work Satisfaction
2.9
Salary & Benefits
2.9
Promotions/Appraisal
Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Cogent E Services
based on 2.5k reviews
3.3
Rated by 698 Women
Rated 3.2 for Skill Development and 3.2 for Job Security
3.3
Rated by 1.8k Men
Rated 3.2 for Skill Development and 3.1 for Job Security
Work Policy at Cogent E Services
based on 269 reviews in last 6 months
Work from office
82%
Hybrid
10%
Permanent work from home
8%
Cogent E Services Reviews
Top mentions in Cogent E Services Reviews
+ 5 more
Compare Cogent E Services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.3/5 based on 2.7k reviews | 3.7/5 based on 36.3k reviews | 3.7/5 based on 84k reviews | 3.7/5 based on 47.3k reviews |
Highly Rated for | No highly rated category | Job Security Company culture Skill development | Job Security Work-Life balance | Job Security |
Critically Rated for | Salary & Benefits Promotion/Appraisals Work Satisfaction | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Work from office 82% employees reported | Hybrid 82% employees reported | Work from office 81% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.3 Average rated by 698 women | 3.8 Good rated by 10.8k women | 3.8 Good rated by 24.2k women | 3.8 Good rated by 13.8k women |
Rating by Men Employees | 3.3 Average rated by 1.8k men | 3.7 Good rated by 22.9k men | 3.7 Good rated by 54.5k men | 3.7 Good rated by 31.2k men |
Job Security | 3.1 Average | 4.2 Good | 4.6 Excellent | 3.8 Good |
View more
Cogent E Services Salaries
2.9
rated by 2.7k employees for salariesCustomer Service Associate
(902 salaries)
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₹1 L/yr - ₹4.1 L/yr
Customer Service Executive
(585 salaries)
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₹1 L/yr - ₹4.4 L/yr
Customer Care Executive
(509 salaries)
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₹0.7 L/yr - ₹3.6 L/yr
Team Lead
(389 salaries)
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₹1 L/yr - ₹4.6 L/yr
Customer Support Executive
(345 salaries)
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₹1.2 L/yr - ₹3.6 L/yr
Quality Analyst
(305 salaries)
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₹1 L/yr - ₹4 L/yr
C.S.A
(291 salaries)
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₹1 L/yr - ₹4.5 L/yr
Customer Support Associate
(261 salaries)
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₹1.2 L/yr - ₹3.7 L/yr
Team Lead Operations
(197 salaries)
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₹1.1 L/yr - ₹4.5 L/yr
BPO Executive
(176 salaries)
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₹0.8 L/yr - ₹3.5 L/yr
Cogent E Services Interview Questions
Interview questions by designation
Top interview questions and answers
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Interview Process at Cogent E Services
based on 60 interviews in last 1 year
Interview Experience
4.2
Good
Difficulty level
Easy
36%
Moderate
56%
Hard
8%
People are getting interviews through
based on 163 Cogent E Services interviews
Walkin
51%
Referral
17%
Job Portal
10%
Company Website
5%
*17% candidates got the interview through other sources
High confidence
Cogent E Services Offices
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Cogent E Services FAQs
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