Cogent E Services Customer Support Executive Reviews
based on 99 reviews
Updated 25 Oct, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.9
Skill development
2.8
Company culture
2.8
Work-Life balance
2.7
Work Satisfaction
2.6
Salary & Benefits
2.5
Promotions/Appraisal
Cogent E Services is rated
3.1 out of 5 stars on
AmbitionBox, based on 99 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.1 out of 5 stars on
AmbitionBox, based on 99 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Support Executive Reviews
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99 reviews found
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Popular
Customer Support Executive in
Noida (working remotely)
Full Time
·
Bharatpe postpe Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2024
Likes
All the things was good
Dislikes
TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.
Customer Support Executive in
Noida
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2024
Likes
What i like about cogent is that i meet some new people, and i had a great experience of my life with them.
Dislikes
There is nothing about cogent which is like rather than i meet some people who became a family for me.
If we are talking about work culture, which is very poor, no promotion. Facilities are no pf, no job security, joining date will be post training if you successfully completed the training.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 May 2024
Likes
I like to do the conversation with customer which is increasing my knowledge day by day
Dislikes
Management is not good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Noida
Full Time
·
CSR & Sustainability Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Feb 2024
Likes
The Worst company I have ever worked with...... 1st they will not accept your resign fist they will not left any option to work untill your resign get uploaded and after the completion of resign they will not send your experience latter the HR Parul blocked my no. And till now my experience latter is not given. And now they are asking me to come to cogent they are so worst. I will never recommend to any of my friend to go in cogent👎👎👎👎👎👎...Read More
Dislikes
The behavior on floor of Hr and AM
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2023
Likes
1.I earned many friends
2. My support staff and also my colleagues help me to develop my skills
And at last this is a best company
Dislikes
I liked this company but I felt I missed a short facility that is my promotion
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2023
Likes
It is a very good Company, people staff everyone is nice there and got a lot experience and learnt many things here. Also, they are crediting the salary on time and correct salary, no issues in Salary. So, in overall it's a nice company.
Dislikes
In this company they are not increasing the salary, so this a bad thing about this company.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Senior and manager behaviour iss too wrost ...bahut hi ghatiya seniors Rakhe hai company ne bat krne ki tamiz nhi h kisi m
Dislikes
Senior behaviour... bahut battamiz hai
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2023
Likes
Team leader is very supportive
Dislikes
Skill development
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Nature friendly , good environment
Dislikes
Parking facility , canteen service,
Work Details
Work policy:
As per management required
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jan 2024
Likes
It's a good company to start
Dislikes
Na na na na na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
It’s good company for freshers
Dislikes
There’s is no growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2023
Likes
Hii,i am vivek and I 'm working in cogent e services before 8 month, and I learn lot of new think bu there are lot of sales pressures and my team leader is very good and very supportive.
Dislikes
I like Company calture and senior's are very good and very supportive.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
Customer Support Executive in
Anantapur
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Mar 2024
Likes
Good company
Dislikes
Not maintaining time sense
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Cogent E Services's Customer Support Executives
How is Cogent E Services to work for?
Cogent E Services is rated 3.1 out of 5, based on 99 reviews by employees on AmbitionBox.
Cogent E Services is known for Job Security which is rated at the top and given a rating of 2.9. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.6 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.8 at Cogent E Services by 99 employees. While job security is rated 2.9 and work-life balance is rated 2.8 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
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