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Cogent E Services

3.3
based on 2.7k Reviews

Working at Cogent E Services

Company Summary

Overall Rating

3.3/5
based on 2.7k reviews
highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits, Work Satisfaction

Work Policy
Work from office
Work from office
82% employees reported
Rotational Shift
Rotational Shift
54% employees reported
Flexible timing
Flexible timing
50% employees reported
No travel
No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
146 employees reported
Cafeteria
Cafeteria
100 employees reported
Health insurance
Health insurance
44 employees reported
Office cab/shuttle
Office cab/shuttle
18 employees reported
View all benefits

About Cogent E Services

Founded in2004 (20 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websitecogenteservices.com
Primary Industry
--
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claim this page for free
Cogent is a multinational business process solutions provider facilitating enterprises to redefine their functions in the digital age. Since 2004, we continue to deliver industry-specific solutions and an approach that strengthens customer relations and sets your company apart among the competition. We design and implement impeccable customer experience through analytics, digital, and automation powered with the latest technologies in the country. Count on us for measurable transformation within your operations through excellent domain expertise in human resources outsourcing solutions, contact centers, and back-office processes. We not only strive to offer value in return for the trust, but we also deliver it with each step. Cogent is the complete outsourcing partner for all day-to-day administrative and back-office undertakings.
Mission: This shared conviction and a mutual respect is what keeps the team inspired to write new success stories for their clients, every day.
Vision: TO HELP YOU BUILD FOCUSED AND SUCCESSFUL RELATIONSHIPS WITH YOUR CUSTOMERS.
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Cogent E Services Ratings

based on 2.7k reviews

Overall Rating

3.3/5
How AmbitionBox ratings work?
5
931
4
520
3
445
2
213
1
630

Category Ratings

3.2

Skill Development

3.1

Job Security

3.0

Work-Life Balance

3.0

Company Culture

3.0

Work Satisfaction

2.9

Salary & Benefits

2.9

Promotions/Appraisal

Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Cogent E Services
based on 2.5k reviews
3.3
Rated by 698 Women
Rated 3.2 for Skill Development and 3.2 for Job Security
3.3
Rated by 1.8k Men
Rated 3.2 for Skill Development and 3.1 for Job Security

Work Policy at Cogent E Services

based on 269 reviews in last 6 months
Work from office
82%
Hybrid
10%
Permanent work from home
8%

Cogent E Services Reviews

Top mentions in Cogent E Services Reviews

+ 5 more

Compare Cogent E Services with Similar Companies

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Overall Rating
3.3/5
based on 2.7k reviews
3.7/5
based on 36.3k reviews
3.7/5
based on 84k reviews
3.7/5
based on 47.3k reviews
Highly Rated for
No highly rated category
Job Security
Company culture
Skill development
Job Security
Work-Life balance
Job Security
Critically Rated for
Salary & Benefits
Promotion/Appraisals
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Primary Work Policy
Work from office
82% employees reported
Hybrid
82% employees reported
Work from office
81% employees reported
Hybrid
60% employees reported
Rating by Women Employees
3.3
Average
rated by 698 women
3.8
Good
rated by 10.8k women
3.8
Good
rated by 24.2k women
3.8
Good
rated by 13.8k women
Rating by Men Employees
3.3
Average
rated by 1.8k men
3.7
Good
rated by 22.9k men
3.7
Good
rated by 54.5k men
3.7
Good
rated by 31.2k men
Job Security
3.1
Average
4.2
Good
4.6
Excellent
3.8
Good
View more

Cogent E Services Salaries

2.9
rated by 2.7k employees for salaries

Customer Service Associate

(902 salaries)
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₹1 L/yr - ₹4.1 L/yr

Customer Service Executive

(585 salaries)
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₹1 L/yr - ₹4.4 L/yr

Customer Care Executive

(509 salaries)
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₹0.7 L/yr - ₹3.6 L/yr

Team Lead

(389 salaries)
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₹1 L/yr - ₹4.6 L/yr

Customer Support Executive

(345 salaries)
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₹1.2 L/yr - ₹3.6 L/yr

Quality Analyst

(305 salaries)
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₹1 L/yr - ₹4 L/yr

C.S.A

(291 salaries)
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₹1 L/yr - ₹4.5 L/yr

Customer Support Associate

(261 salaries)
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₹1.2 L/yr - ₹3.7 L/yr

Team Lead Operations

(197 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

BPO Executive

(176 salaries)
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₹0.8 L/yr - ₹3.5 L/yr

Cogent E Services Interview Questions

Interview Process at Cogent E Services

based on 60 interviews in last 1 year
Interview Experience
4.2
Good
Difficulty level
Easy
36%
Moderate
56%
Hard
8%

People are getting interviews through

based on 163 Cogent E Services interviews
Walkin
51%
Referral
17%
Job Portal
10%
Company Website
5%
*17% candidates got the interview through other sources
stats-bars
High confidence

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3.6
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3.6
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3.9
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3.8
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3.8
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4.1
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3.9
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4.7
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4.0
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3.4
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3.7
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4.0
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3.2
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3.6
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3.5
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3.7
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3.8
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4.0
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3.6
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3.8
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Cogent E Services FAQs

Cogent E Services Overview
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