Upload Button Icon Add office photos

Filter interviews by

Cogent E Services Assistant Manager Interview Questions and Answers

Updated 14 Mar 2023

Cogent E Services Assistant Manager Interview Experiences

3 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. How will you manage attrition?
  • Q2. How will you prepare manpower?
  • Q3. What was your previous experience and how did you deal with challenges meeting the KPIs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident. Do commit false, admit if you have anything unaware.

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. Slower to market than competitors.
  • Ans. 

    We need to identify the reasons for being slower to market and implement strategies to improve our speed.

    • Analyze the current product development process and identify bottlenecks

    • Explore new technologies and tools to streamline the process

    • Collaborate with cross-functional teams to improve communication and decision-making

    • Implement agile methodologies to increase flexibility and speed

    • Benchmark against competitors to ident...

  • Answered by AI
  • Q2. Rigid structure that reduces agility.
  • Ans. 

    A rigid structure can hinder an organization's ability to adapt quickly to changes in the market or industry.

    • A rigid structure can lead to slow decision-making processes.

    • It can also limit creativity and innovation within the organization.

    • Examples include bureaucratic organizations or those with strict hierarchies.

    • To increase agility, organizations may need to adopt a more flexible structure or implement agile methodolo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Managing internal team conflict.
Financial risk. The financial resources needed to start and grow a business can be extensive, and if things don't go well, you may face substantial financial loss. ...
Stress. ...
Time commitment. ...
Undesirable duties.

Assistant Manager Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. You are Handling cash operations then how you manage operations w ... read more
asked in JSW Steel
Q2. 1. Whats is Cooling tower performance aspects, Vacuume breaker us ... read more
asked in Jio
Q3. What are the different layers of OSI model?
asked in Axis Bank
Q4. How many joint holders we can process in an account in once ?
asked in Adani Group
Q5. What IS Codes do you follow for structural steel fabrication and ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about the basic operation matrics
  • Q2. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization.
  • Ans. 

    Shrinkage, attrition, C-Sat, Occupancy and utilization are calculated using various formulas and metrics.

    • Shrinkage is calculated by dividing the total hours lost due to various reasons by the total scheduled hours.

    • Attrition is calculated by dividing the number of employees who left the company by the average number of employees during a specific period.

    • C-Sat is calculated by dividing the number of satisfied customers b...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with your basic operation knowledge, you must be well versed in KPI

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Describe a project which you consider your best work and explain approach behind your rationale and assumptions
  • Q2. What could have been other approaches to do same job
  • Ans. 

    Other approaches to the same job could include automation, outsourcing, or reorganizing the team.

    • Automation: Implementing technology to streamline processes and reduce manual labor.

    • Outsourcing: Hiring a third-party company to handle certain tasks or responsibilities.

    • Reorganizing the team: Restructuring roles and responsibilities to optimize efficiency and productivity.

    • Example: Automating inventory management to reduce ...

  • Answered by AI
  • Q3. ML gradient boosting algorithm related questions
  • Q4. Logistic regression related questions
  • Q5. Banking products knowledge was checked.... Like transactor, revolver, defaulter etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare CV thoroughly, have good understanding of algorithms and analytical approaches taken by you. Strengths weakness, why HSBC, why switch to banking domain. Be prepared for logical thinking based questions during round with senior mgmt. Prepare convincing answers and be smart in tackling difficult questions. Don't beat around the bush if you don't know something or you forgot. Be ready with things you would need to explain a project, keep numbers handy. Last but not the least don't fake your experience.

Interview Questionnaire 

1 Question

  • Q1. Question regarding SQL basic

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Business processes
  • Q2. Strong behavioral Competency

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear on the answers

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. PROCESS OF INTERNAL AUDIT
  • Ans. 

    Internal audit is a systematic and independent examination of a company's financial and operational activities.

    • Internal audit is conducted by an independent team within the organization.

    • The team evaluates the effectiveness of internal controls, risk management, and governance processes.

    • The audit process involves planning, fieldwork, reporting, and follow-up.

    • The team identifies areas of improvement and provides recommen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - YOU SHOULD BE THROUGHLY PREPARED FOR THE ROLE AND SHOULD HAVE CONDUCTED WORK AS PER THEIR PROCESS.

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Defeerred Expense & revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it brief & relatable to your experience.

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Wherw do you see yourself in next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared and focus on technicals more

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Final round was about people’s managing. How do you deal with skilled issues against will issues. Under performers, stakeholder management. About the process and Indetail

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Assistant Manager interview?
Cogent E Services interview process usually has 2 rounds. The most common rounds in the Cogent E Services interview process are Resume Shortlist, Technical and Behavioral.
What are the top questions asked in Cogent E Services Assistant Manager interview?

Some of the top questions asked at the Cogent E Services Assistant Manager interview -

  1. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilizati...read more
  2. Slower to market than competito...read more
  3. Rigid structure that reduces agili...read more

Tell us how to improve this page.

Cogent E Services Assistant Manager Interview Process

based on 2 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Cogent E Services Assistant Manager Salary
based on 150 salaries
₹2.8 L/yr - ₹6.5 L/yr
46% less than the average Assistant Manager Salary in India
View more details

Cogent E Services Assistant Manager Reviews and Ratings

based on 36 reviews

3.1/5

Rating in categories

2.7

Skill development

2.9

Work-life balance

3.0

Salary

3.2

Job security

2.8

Company culture

3.5

Promotions

2.7

Work satisfaction

Explore 36 Reviews and Ratings
Customer Service Associate
934 salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Customer Service Executive
587 salaries
unlock blur

₹1 L/yr - ₹4.4 L/yr

Customer Care Executive
500 salaries
unlock blur

₹0.9 L/yr - ₹3.6 L/yr

Team Lead
397 salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Customer Support Executive
331 salaries
unlock blur

₹1 L/yr - ₹3.6 L/yr

Explore more salaries
Compare Cogent E Services with

Teleperformance

3.9
Compare

iEnergizer

4.6
Compare

HDB Financial Services

3.9
Compare

WNS

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview