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Cogent E Services Assistant Manager Interview Questions and Answers
Cogent E Services Assistant Manager Interview Experiences
3 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Asked about the basic operation matrics
- Q2. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization.
- Ans.
Shrinkage, attrition, C-Sat, Occupancy and utilization are calculated using various formulas and metrics.
Shrinkage is calculated by dividing the total hours lost due to various reasons by the total scheduled hours.
Attrition is calculated by dividing the number of employees who left the company by the average number of employees during a specific period.
C-Sat is calculated by dividing the number of satisfied customers b...
Interview Preparation Tips
(3 Questions)
- Q1. How will you manage attrition?
- Q2. How will you prepare manpower?
- Q3. What was your previous experience and how did you deal with challenges meeting the KPIs?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Slower to market than competitors.
- Ans.
We need to identify the reasons for being slower to market and implement strategies to improve our speed.
Analyze the current product development process and identify bottlenecks
Explore new technologies and tools to streamline the process
Collaborate with cross-functional teams to improve communication and decision-making
Implement agile methodologies to increase flexibility and speed
Benchmark against competitors to ident...
- Q2. Rigid structure that reduces agility.
- Ans.
A rigid structure can hinder an organization's ability to adapt quickly to changes in the market or industry.
A rigid structure can lead to slow decision-making processes.
It can also limit creativity and innovation within the organization.
Examples include bureaucratic organizations or those with strict hierarchies.
To increase agility, organizations may need to adopt a more flexible structure or implement agile methodolo
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Financial risk. The financial resources needed to start and grow a business can be extensive, and if things don't go well, you may face substantial financial loss. ...
Stress. ...
Time commitment. ...
Undesirable duties.
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Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How soon you could Join?
- Q2. Salary discussion as per the last withdrawn.
(3 Questions)
- Q1. Tell me about yourself.
- Ans.
Experienced professional with a background in retail management and a passion for team leadership.
Over 5 years of experience in retail management
Strong leadership skills with a track record of motivating teams to achieve goals
Excellent communication and problem-solving abilities
Passionate about delivering exceptional customer service
Bachelor's degree in Business Administration
- Q2. Whats the difference between a Team Manager and Manager.
- Q3. How you will ensure to prevent from revenue leakage?
- Ans.
To prevent revenue leakage, I will implement robust financial controls, conduct regular audits, and train staff on proper billing procedures.
Implementing robust financial controls to track revenue accurately
Conducting regular audits to identify any discrepancies or errors
Training staff on proper billing procedures to minimize mistakes
Utilizing technology such as automated billing systems to streamline processes
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Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 4 interview rounds.
(1 Question)
- Q1. Introduction and Overall Experience
(2 Questions)
- Q1. JOB Profile and KPI's
- Q2. Key Performance Indicators
Shrinkage Attrition Calculation
(1 Question)
- Q1. Client Round Management Skills
Assistant Manager Interview Questions & Answers
Standard Chartered
Mr. Habil Gadiwala
posted on 5 Jun 2024
(2 Questions)
- Q1. Tell me all your day
- Q2. Tell me about the process you do
Selected
I applied via Approached by Company and was interviewed before May 2023. There were 2 interview rounds.
(4 Questions)
- Q1. All are general questions asked.
- Q2. Basic Questions Asked
- Q3. Basic Questions
- Q4. General Questions
(1 Question)
- Q1. Associate Director Round.
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Assistant Manager Interview Questions & Answers
EY Global Delivery Services ( EY GDS)
Anonymous
posted on 26 Sep 2022
I applied via Company Website and was interviewed in Aug 2022. There were 5 interview rounds.
Case study topic would always be broader to verify your approach and understanding of the topic
(1 Question)
- Q1. From your past experience (as mentioned in your CV) and Qualitative/ quantative approach questions
(1 Question)
- Q1. With senior management to set the expectations right
(1 Question)
- Q1. Salary and joining timeline
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in May 2022. There was 1 interview round.
(1 Question)
- Q1. Based on profile. About Compliance, Risk and Regulations.
Interview Preparation Tips
I applied via Job Portal and was interviewed in May 2022. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Lost ssh key to the instance. What to do ?
- Ans.
Generate a new SSH key pair and update the instance with the new public key.
Generate a new SSH key pair using ssh-keygen command.
Update the instance with the new public key by adding it to the authorized_keys file.
Ensure the new private key is securely stored and not shared.
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Cogent E Services Assistant Manager Interview Process
based on 2 interviews
1 Interview rounds
- Resume Shortlist Round
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Cogent E Services Assistant Manager Reviews and Ratings
based on 31 reviews
Rating in categories
|
Customer Service Associate
947
salaries
|  ₹1 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
581
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
499
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Team Lead
396
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Quality Analyst
322
salaries
| ₹1 L/yr - ₹4 L/yr |
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