Optum Assistant Manager Interview Questions and Answers

Q1. All are general questions asked.
Add your answer
Q2. Basic Questions Asked
Add your answer
Q3. Basic Questions
Add your answer
Q4. General Questions
Add your answer

Q1. Associate Director Round.
Add your answer

Math, reasoning,english

Q1. Comfortable in night shift.
Add your answer

Q1. Salary discussion
Add your answer

Q1. Share details of your previous job.
Ans. 
I worked as a Sales Associate at XYZ Retail Store.
• Assisted customers in finding and purchasing products.

• Managed inventory and restocked shelves.

• Handled cash transactions and operated the cash register.

• Provided excellent customer service and resolved any issues or complaints.

• Collaborated with team members to achieve sales targets.

• Trained new employees on store policies and procedures.
Answered by AI
View 3 more answers
Q2. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and benefits offered.
• I am flexible and open to negotiation.

• I am looking for a fair and competitive salary.

• I would like to be compensated based on my experience and qualifications.

• I am interested in discussing the overall compensation package, including benefits and bonuses.

• I am open to considering other forms of compensation, such as stock options or profit-s
Answered by AI
View 2 more answers
Q3. What is your family background?
Ans. 
My family background is diverse and has shaped me into a well-rounded individual.
• My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.

• I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.

• My extended family is spread across different countries, allowing me to appreciate different cul...read more
Answered by AI
View 2 more answers
Q4. Why are you looking for a change?
Ans. 
I am looking for a change to further develop my skills and take on new challenges.
• Seeking growth opportunities

• Wanting to expand skillset

• Desire for new challenges

• Looking for a more supportive work environment
Answered by AI
View 3 more answers
Q5. What are your strengths and weaknesses?
Ans. 
My strengths include strong leadership skills, excellent communication abilities, and a knack for problem-solving. My weaknesses include being overly detail-oriented and sometimes struggling with delegation.
• Strength: Strong leadership skills

• Strength: Excellent communication abilities

• Strength: Problem-solving skills

• Weakness: Being overly detail-oriented

• Weakness: Struggling with delegation
Answered by AI
View 1 more answer
Q6. Tell me about yourself.
Ans. 
I am a highly motivated and experienced professional with a strong background in management and leadership.
• I have over 5 years of experience in supervisory roles, where I successfully led teams and achieved targets.

• I am skilled in strategic planning, problem-solving, and decision-making.

• I have a proven track record of improving operational efficiency and customer satisfaction.

• I am adept at building and maintaining stro...read more
Answered by AI
Add your answer

Q1. Introduction about previous work
Ans. 
I have 5 years of experience in retail management, overseeing daily operations and leading a team.
• Managed a team of 15 employees, delegating tasks and ensuring smooth workflow

• Implemented new sales strategies that resulted in a 10% increase in revenue

• Handled customer complaints and resolved issues to maintain customer satisfaction

• Trained new employees on company policies and procedures

• Collaborated with upper management
Answered by AI
Add your answer
Q2. Situation based questions how will we tackle the situation
Add your answer
Q3. What are the new changes would like to bring to this organisation
Ans. 
I would like to bring new changes to improve employee engagement and streamline communication.
• Implement regular team-building activities to foster a positive work environment

• Introduce a digital communication platform to enhance collaboration and information sharing

• Establish a mentorship program to support professional growth and development

• Enhance performance evaluation processes to provide constructive feedback and re...read more
Answered by AI
Add your answer
Q4. What are my KRAs in the organisation
Ans. 
The Key Result Areas (KRAs) for an Assistant Manager in the organization include overseeing team performance, managing operations, and achieving targets.
• Oversee team performance and provide guidance and support to team members

• Manage day-to-day operations and ensure smooth functioning of the department

• Set and achieve targets and goals, both individual and team-based

• Monitor and analyze key performance indicators (KPIs) t...read more
Answered by AI
Add your answer
Q5. How to improve quality and production
Ans. 
Improving quality and production requires a focus on process optimization and employee training.
• Identify areas of inefficiency and implement process improvements

• Invest in employee training and development to improve skills and knowledge

• Regularly review and analyze production data to identify areas for improvement

• Implement quality control measures to ensure consistent output

• Encourage employee feedback and suggestions fo
Answered by AI
Add your answer
Q6. How to handle attrition and shrinkage
Ans. 
Attrition and shrinkage can be handled by implementing effective retention strategies and optimizing workforce management.
• Implementing employee engagement programs to boost morale and job satisfaction

• Offering competitive compensation and benefits packages

• Providing opportunities for career growth and development

• Optimizing scheduling and staffing to minimize overstaffing and understaffing

• Conducting regular performance ev...read more
Answered by AI
Add your answer

Q1. Situation based questions on quality
Add your answer
Q2. What is capacity planning in detail
Ans. 
Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products.
• It involves forecasting future demand and determining the resources needed to meet that demand

• It helps in optimizing the utilization of resources and reducing costs

• It involves analyzing historical data, market trends, and customer behavior to make informed decisions

• It helps in iden...read more
Answered by AI
Add your answer
Q3. How to handle attitude behaviour people
Ans. 
Handling attitude behavior people involves active listening, empathy, setting clear expectations, and addressing issues promptly.
• Practice active listening to understand their concerns and frustrations.

• Show empathy and try to put yourself in their shoes.

• Set clear expectations and communicate them effectively.

• Address any issues promptly and provide constructive feedback.

• Offer support and resources to help them improve th...read more
Answered by AI
Add your answer
Q4. What are the leadership skills with examples
Ans. 
Leadership skills are essential for an Assistant Manager. They include communication, decision-making, problem-solving, and delegation.
• Communication: Ability to effectively convey information and ideas to team members.

• Decision-making: Capacity to make sound judgments and choices based on available information.

• Problem-solving: Skill to identify and resolve issues efficiently and creatively.

• Delegation: Capability to assi...read more
Answered by AI
Add your answer
Q5. What best you can make difference in the organisation
Ans. 
I can make a difference in the organization by implementing effective strategies, fostering teamwork, and improving productivity.
• Implementing effective strategies to achieve organizational goals

• Fostering teamwork and collaboration among team members

• Improving productivity through process optimization and performance management

• Identifying and resolving issues or bottlenecks in operations

• Developing and implementing traini...read more
Answered by AI
Add your answer