Cogent E Services Assistant Manager Operations Interview Questions and Answers

BPO Operations refer to the process of outsourcing business functions to third-party service providers.

• BPO stands for Business Process Outsourcing

• It involves outsourcing non-core business functions such as customer service, data entry, and back-office operations

• BPO operations are typically located in countries with lower labor costs, such as India and the Philippines

• BPO services can be provided onshore, nearshore, or o...read more

FR claim paid refers to the amount paid by the insurance company for a claim made under the French insurance system.

• FR stands for France, where the insurance claim was made.

• The FR claim paid is the amount paid by the insurance company to the policyholder for a claim made under the French insurance system.

• This amount may vary depending on the type of insurance policy and the nature of the claim.

• For example, if a policyh...read more

Attrition and shrinkage can be controlled through effective communication, employee engagement, and regular training.

• Regularly communicate with employees to understand their concerns and address them promptly

• Create a positive work environment that fosters employee engagement and loyalty

• Provide regular training and development opportunities to help employees grow and feel valued

• Implement effective performance management...read more

I am passionate about operations management and believe I can contribute effectively to the team's success.

• Passionate about operations management

• Believe I can contribute effectively to team's success

• Excited about the opportunity to grow and develop in this role

My salary expectations are based on my experience, qualifications, and the responsibilities of the role.

• Research the average salary range for Assistant Manager Operations in the industry and location

• Consider your own experience, qualifications, and the responsibilities of the role

• Be prepared to negotiate based on the benefits package offered

I am passionate about operations management and believe I can contribute effectively to the team's success.

• I have a strong background in operations management with X years of experience.

• I am excited about the opportunity to lead a team and drive operational efficiency.

• I am impressed by the company's reputation for excellence in operations and want to be a part of that.

• I am eager to learn and grow in a dynamic and chall