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Cogent E Services Assistant Manager Operations Interview Questions and Answers

Updated 27 Jan 2024

Cogent E Services Assistant Manager Operations Interview Experiences

4 interviews found

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Personal interview and domain knowledge
Round 3 - One-on-one 

(1 Question)

  • Q1. KPI and KRA and previous organization work profile and domain knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have knowledge about your domain and about KPI KRA.Shoule be confident as well

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Shrinkage?? Attrition?? Occupancy?? Utilization

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're looking for designation pls join cogent E-Services

Assistant Manager Operations Interview Questions Asked at Other Companies

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Round 1 - One-on-one 

(1 Question)

  • Q1. Basic questions for TL Level

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic operations questions were there. Tell me about yourself? What do you understand by shrinkage
  • Q2. How do you manage your team performance?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice for job seekers to be more active and vigilant while working with Cogent

Cogent E Services interview questions for designations

 Operations Manager

 (2)

 Assistant Manager

 (3)

 Operations Executive

 (1)

 Team Lead Operations

 (2)

 HR Assistant

 (2)

 Senior Manager

 (1)

 Guest experience Manager

 (2)

 Relationship Manager

 (1)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I am hotel management graduate. If you give me a job..hard working to do that

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir ,iam Jinto and I done my degree in this accademic year and I hear about tech Mahindra .one of the best company in india so I choose their

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about BPO Operation
  • Ans. 

    BPO Operations refer to the process of outsourcing business functions to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves outsourcing non-core business functions such as customer service, data entry, and back-office operations

    • BPO operations are typically located in countries with lower labor costs, such as India and the Philippines

    • BPO services can be provided onshore, nearshore, or o...

  • Answered by AI
  • Q2. How would you manage high AHT

Interview Preparation Tips

Topics to prepare for Teleperformance Assistant Manager Operations interview:
  • What is your weekness
  • What is your strength
  • How to control Attrition
  • How would you manage performance
Interview preparation tips for other job seekers - Know about yourself.
When you speak you should be slow and confident.
Know about the company & it's policies.

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Bucket wise portfolio and there resolution
  • Q2. What is FR claim paid
  • Ans. 

    FR claim paid refers to the amount paid by the insurance company for a claim made under the French insurance system.

    • FR stands for France, where the insurance claim was made.

    • The FR claim paid is the amount paid by the insurance company to the policyholder for a claim made under the French insurance system.

    • This amount may vary depending on the type of insurance policy and the nature of the claim.

    • For example, if a policyh...

  • Answered by AI
  • Q3. How you will achieved the target
  • Q4. How you control attrition and shrinkage
  • Ans. 

    Attrition and shrinkage can be controlled through effective communication, employee engagement, and regular training.

    • Regularly communicate with employees to understand their concerns and address them promptly

    • Create a positive work environment that fosters employee engagement and loyalty

    • Provide regular training and development opportunities to help employees grow and feel valued

    • Implement effective performance management...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and dont be nervous
Answer all question think and tell if you don't know some things pls tell them I don't know
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join
  • Ans. 

    I am passionate about operations management and believe I can contribute effectively to the team's success.

    • Passionate about operations management

    • Believe I can contribute effectively to team's success

    • Excited about the opportunity to grow and develop in this role

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    My salary expectations are based on my experience, qualifications, and the responsibilities of the role.

    • Research the average salary range for Assistant Manager Operations in the industry and location

    • Consider your own experience, qualifications, and the responsibilities of the role

    • Be prepared to negotiate based on the benefits package offered

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to jojn
  • Ans. 

    I am passionate about operations management and believe I can contribute effectively to the team's success.

    • I have a strong background in operations management with X years of experience.

    • I am excited about the opportunity to lead a team and drive operational efficiency.

    • I am impressed by the company's reputation for excellence in operations and want to be a part of that.

    • I am eager to learn and grow in a dynamic and chall

  • Answered by AI
  • Q2. About previous experience
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What’s the last salary package
  • Q2. Introduce yourself to me
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something which isn’t on your resume
  • Q2. What’s your strategy to manage the team
  • Q3. What are you bringing to the table

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Questions asked on KRA
  • Q2. Questions asked on Team handling
  • Q3. Questions asked on Operation Score card Parameters.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be to the point and answer appropriately, so prepare before hand.
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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Assistant Manager Operations interview?
Cogent E Services interview process usually has 1-2 rounds. The most common rounds in the Cogent E Services interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Cogent E Services Assistant Manager Operations interview?

Some of the top questions asked at the Cogent E Services Assistant Manager Operations interview -

  1. Shrinkage?? Attrition?? Occupancy?? Utilizat...read more
  2. Basic questions for TL Le...read more

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Cogent E Services Assistant Manager Operations Interview Process

based on 1 interview

Interview experience

2
  
Poor
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Cogent E Services Assistant Manager Operations Salary
based on 47 salaries
₹3.2 L/yr - ₹6.5 L/yr
30% less than the average Assistant Manager Operations Salary in India
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Cogent E Services Assistant Manager Operations Reviews and Ratings

based on 17 reviews

2.5/5

Rating in categories

2.1

Skill development

2.1

Work-life balance

2.2

Salary

2.7

Job security

2.0

Company culture

2.7

Promotions

2.0

Work satisfaction

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