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Guardian India Assistant Manager Operations Interview Questions and Answers

Updated 4 Jan 2021

Guardian India Assistant Manager Operations Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What were the achievements in your last role?
  • Q2. What are your strengths and weakness?
  • Q3. Can you cite an example wherein your suggestion has improved the service delivery or customer satisfaction of your process / business
  • Ans. 

    Yes, I suggested implementing a customer feedback system which improved customer satisfaction by 20%.

    • Suggested implementing a customer feedback system

    • Collected feedback from customers through surveys and feedback forms

    • Analyzed the feedback and identified areas of improvement

    • Implemented changes based on the feedback

    • Customer satisfaction improved by 20%

  • Answered by AI
  • Q4. What is your motivational and retention strategy for the team ?
  • Q5. Can you cite an example wherein your judgement call or Problem Solving /Analytical has helped in resolving an problem or issue in the process ?
  • Ans. 

    Yes, I once used my analytical skills to identify a bottleneck in the production process and implemented a solution to increase efficiency.

    • Identified a bottleneck in the production process

    • Analyzed data to determine root cause

    • Implemented a solution to increase efficiency

    • Resulted in a 20% increase in production output

  • Answered by AI
  • Q6. What was the difficult decision you have made so far in your career ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always use STAR or PAR method to answer the question. Always use the recent scenarios you have overcome for the situational or behavioral questions. Don't rush up in answering your questions, understand your questions clearly think through well and then answer the questions.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. What operations are typically performed in a warehouse?
  • Ans. 

    Operations in a warehouse include receiving, storing, picking, packing, and shipping goods.

    • Receiving incoming shipments of goods

    • Storing goods in designated locations within the warehouse

    • Picking items from inventory to fulfill orders

    • Packing items securely for shipment

    • Shipping out orders to customers or other locations

  • Answered by AI
  • Q2. What is inventory management?
  • Ans. 

    Inventory management involves overseeing the flow of goods from manufacturers to warehouses to retailers, ensuring optimal levels are maintained.

    • Tracking inventory levels and orders

    • Forecasting demand to prevent stockouts

    • Optimizing storage and warehouse space

    • Implementing inventory control systems

    • Minimizing carrying costs and excess inventory

    • Ensuring accurate record-keeping and inventory accuracy

  • Answered by AI
  • Q3. Team handling and team collaboration
  • Q4. Cross dock management pant
  • Q5. Manufacturing planning product

Interview Preparation Tips

Interview preparation tips for other job seekers - Leadership in team management and collaboration, as well as warehouse and inventory management planning, are essential components for operational success.

I applied via Campus Placement and was interviewed in Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Test conducted on amdocs in 4 round
Quants
Lr
Verbal english
Mechanical Engineering

Round 3 - Group Discussion 

Topic given and discussed 50 percent

Round 4 - Technical 

(1 Question)

  • Q1. What is productivity
  • Ans. 

    Productivity is the measure of efficiency in completing tasks or achieving goals.

    • Productivity is the ratio of output to input.

    • It is a measure of how efficiently resources are being used to achieve a goal.

    • Examples of productivity measures include units produced per hour, sales per employee, or revenue per square foot.

    • Improving productivity can lead to increased profitability and competitiveness.

    • Factors that can affect p...

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Techinical plus company basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Study core and be confident test was easy
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is ment by company process
  • Ans. 

    Company process refers to the series of steps or activities that are followed to achieve a specific goal or outcome within an organization.

    • Company process involves defining the steps, roles, responsibilities, and resources required to complete a task or project.

    • It helps in ensuring consistency, efficiency, and quality in the operations of the organization.

    • Examples of company processes include procurement process, emplo...

  • Answered by AI
  • Q2. What is good quality products Sales customer?
  • Ans. 

    Good quality products sales customer is someone who values durability, reliability, and performance in the products they purchase.

    • Looks for products with high-quality materials and craftsmanship

    • Values products that are reliable and long-lasting

    • Prioritizes performance and functionality over price

    • Appreciates good customer service and after-sales support

    • May be willing to pay a premium for superior quality

    • Examples: Apple c...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why I am moving to tough work culture. Usually female do not choose operation, why you?
Round 3 - Technical 

(1 Question)

  • Q1. Multiple questions on product development & team management.
Round 4 - HR 

(1 Question)

  • Q1. How much salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to accept challenges in life. Prepare your CV best.

Interview Questionnaire 

5 Questions

  • Q1. Six sigma analysis
  • Q2. Quality sampling
  • Q3. Introduction
  • Q4. Why ITC ?
  • Ans. 

    ITC is a leading conglomerate with diverse business operations and a strong focus on sustainability.

    • ITC has a strong presence in multiple industries such as FMCG, hospitality, paperboards, and packaging.

    • The company has a reputation for innovation and sustainability, with initiatives such as e-Choupal and the ITC Green Centre.

    • ITC's commitment to social responsibility and community development aligns with my personal val...

  • Answered by AI
  • Q5. Why not startup ?
  • Ans. 

    I prefer the stability and resources of an established company.

    • I value the security and benefits that come with working for an established company.

    • I enjoy being part of a team and working towards a common goal.

    • I appreciate the opportunity to learn from experienced managers and mentors.

    • I believe that an established company provides more opportunities for career growth and advancement.

    • I am excited about the potential to ...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: ITC usually does case GDs. The cases are fun and pretty interesting. You would be in a group of 8-10 people and you would be given a case on which your group has to come to a conclusion in 30 mins. In our case the GD centred around a village. Where the village was facing a lot many challenges with industries shutting down, people deserting the village etc. And most of them had the root cause to the lack of power. And so the group had to come to a conclusion as to which source of energy would be the best feasible for the village based on certain things that were mentioned there in the case,
Tips: GD there are three tips: - Either start the discussion if you know the topic well. - Or play the role of a moderator and quip in with some important points- Or succinctly summarise all the points everyone mentioned and conclude them in a beautiful way explaining the direction in which the group inclines if you do not have much information on the topic. It is pretty important that the group reaches to a consensus.
Duration: 30 minutes

Round: Interview
Experience: ITC conducts interviews way early on Dec 1. Typically around 6:30 am the interviews start. So I was pretty exhausted by being on a stretch of 3 night outs with MTP report submission, MTP presentation, and then all tests and GDs for companies. On Nov 30th as well the interviews and Gds started and it was going on till Dec 1 5 am for me. Then ITC interview was at 7 am in the morning. Interviewers were 5-7 years experienced people. Questions were related to my internship and some core courses. I answered internship related questions well. Screwed up once on a technical question. Usually they would start with one concept and then grill you in depth to understand your expertise in that.
Tips: - Brush up your core concepts- You should be thorough with your internship stuff

Round: Interview
Experience: The HR interviewers were 25 years experienced. Pretty chill people. Asked me questions around why ITC and why not a startup ? etc.Pretty usual set of questions.
Tips: Be calm. Read 64 interview questions pdf. Usually available on institute LAN

College Name: IIT Kharagpur

Interview Preparation Tips

Round: Resume Shortlist
Experience: Since I got a Pre placement offer through Internship so my experiences will be in accordance to Internship
procedure. Placement procedure is almost the same. They look for decent
pointers. In addition to this they would consider if you have some good
technical background. They look for committed people who have an experience of
working in teams.For this they float a from of their own which has some questions answers of which more of less lies in the resume. There are some HR questions too like Long term goal , Short term goal, SOP, mind over matter (the most catchy one). If you get selected for interview round your interview will be around this form .

Round: Group Discussion
Experience: It was my first GD. There were around 120 people selected for the GD. We were
divided in the groups of 10. As expected my group was very tough as there were
better speakers. We were given a paper containing the situation and options. We
were given a total of 20 minutes which included the time for reading and
understanding the situation. Someone started speaking after around 5-6 minutes
followed by an another guy. Next , I had to dive in as if I would have delayed
I would have ran out of ideas which would have been taken by the others. I
started confidently and as time passed by I was successfully able to convince
the people towards my option or I must say there were no arguments towards my
option. Out of expectation, I cleared this round. Next round was the interview round.
Tips: - GD is all about convincing the junta towards your option.- Never speak when some one else is speaking.- Don't be negative , always give positive statements- Never take name of any person sitting in the room in the GD even if you know him/her- Never point fingers- Sometime GD can become a fish market. Stay out of it and wait
for the right time to speak.

- Don't shout

- Don't be an orator if you are not a good speaker

- Read the paper carefully and jot down the pros and cons of
every option so that you have many points to speak to

- It does not really matter how much did you speak but what you
speak matters, don't panic if you have spoken less during GD. Sometimes giving
1-2 logical statements gets you through.
Duration: 20 minutes

Round: Technical Interview
Experience: Around 35 people were selected for this round. We were told there will be 2 rounds of interviews. I got a call for my Technical interview soon. It was a large room with only 3 of us - myself and the 2 interviewers. They started by greeting themselves and asked me to tell something about me. I started confidently and told them about myself, my birth place, interests, college life, IIT B Racing etc. Then the interview shifted to specific questions. I covered every important point in the resume and explained it in a line or two as the questions went. They seemed impressed as I had Cummins on my resume as I was the only one in my batch who did intern over there. Also, having IIT B Racing played a major role in getting me through. They asked some questions around that and I was able to answer them successfully. I could not answer initial questions completely but was confident in whatever I said. This confidence helped me to answer later questions in a better way and they were quite impressed. Frankly , I did not have any hopes till now that I will get into ITC, so I felt stress free during the interview though it was my first interview. After answering every answer confidently they asked me some questions regarding my hobbies - Cricket mostly. Since I have been a die hard fan of cricket and love to play it, my energy level went to a higher level during this discussion. Finally , they asked do you have any questions for us ? I asked what will be my work profile if I get in. They explained me the profile and I liked it. I requested them to work on some project which will create impact on the company rather than doing some research or paper reading work. They smiled and assured me of that. So, finally this interview ended after around 25 -30 minutes. I was expecting the call for second interview. (People who cleared 1st round only got a chance for second HR interview) but not that soon. It was hardly a minute after my interview got over , a person from behind calls out my name and says "You have a second interview in a minute. Are you Ready for it ?" . I was happy but exhausted. I had no other option and said politely "Yes"
Tips: - Be confident
- Don't give arbit answers if you don't know. They are very knowledgeable people and will easily catch you if you are giving vague answers.
- Don't panic if you are unable to answer some questions. Its perfectly fine . Just say politely you don't know/remember.
- Maintain a positive body language
- Show them that you are willing to work for them for a long period of time. Don't give the slightest intention of leaving the company for any reason.
- You should be able to justify every point in your resume or whatever you write.
- Revise the form before interview , the one ITC asked you to fill in the initial process of selection
- Wear good formals. During my time some people gave interview in Jeans. This does not give a professional look. Also carry a pen.

College Name: IIT BOMBAY

Interview Preparation Tips

Round: Group Discussion
Experience: 1.Case study is based on multiple problem- multiple solution. First decide what will be order of problems to be solved based on there severity since solving one problem might counter affect other problem increasing other problem.  And than give there corresponding solutions. Try to convince whole group about the order of problems. 
2. survival problem based case study is also asked. Try to remember that order of importance of things is based on Water-food-shelter-safety-signal device-any thing promoting movement of survivals (last).
Tips: 1. Try to give logical reasons behind any conclusion. 
2. Try to take group together.
Duration: 25 minutes

Skill Tips: " If from electrical branch make machine a strong point."
Skills: Technical Knowledge
College Name: IIT Roorkee
Motivation: It provides non coding work. it gives you a techno managerial work.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your strengths & weakness.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Work Background, Role fitment
  • Q2. General knowledge about area

Guardian India Interview FAQs

How to prepare for Guardian India Assistant Manager Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Guardian India. The most common topics and skills that interviewers at Guardian India expect are Operations Management, Customer Experience, Claims Adjudication, People Management and Team Leading.
What are the top questions asked in Guardian India Assistant Manager Operations interview?

Some of the top questions asked at the Guardian India Assistant Manager Operations interview -

  1. Can you cite an example wherein your judgement call or Problem Solving /Analyti...read more
  2. Can you cite an example wherein your suggestion has improved the service delive...read more

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Guardian India Assistant Manager Operations Salary
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