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iEnergizer Assistant Manager Operations Interview Questions and Answers

Updated 24 Mar 2024

iEnergizer Assistant Manager Operations Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Previous roles and responsibilities
  • Q3. Previous salary and salary expectations
Round 2 - One-on-one 

(6 Questions)

  • Q1. Self introduction
  • Q2. Previous roles and responsibilities
  • Q3. People management
  • Q4. Attrition and shrinkage control
  • Q5. CSAT calculation
  • Q6. As a Assistant manager what will you do to improve the performance
Round 3 - Client Interview 

(3 Questions)

  • Q1. Self introduction
  • Q2. Attrition and Shrinkage control
  • Q3. People management

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the team size you are handling?
  • Ans. 

    I am currently handling a team of 15 members.

    • Team size: 15 members

    • Responsible for overseeing daily operations and ensuring team productivity

    • Assigning tasks, providing guidance, and resolving any issues within the team

  • Answered by AI
  • Q2. How will you handle if a user is not performing?
  • Ans. 

    I would address the issue by providing feedback, setting clear expectations, offering support and training, and if necessary, implementing a performance improvement plan.

    • Provide constructive feedback to the user regarding their performance issues

    • Set clear expectations and goals for improvement

    • Offer support and training to help the user improve

    • Implement a performance improvement plan if necessary, with regular check-ins...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain your KRAs?
  • Ans. 

    Key Result Areas (KRAs) are specific areas of responsibility that an individual is expected to focus on and deliver results in.

    • Setting and achieving operational goals

    • Ensuring smooth day-to-day operations

    • Managing team performance and productivity

    • Implementing process improvements

    • Monitoring and analyzing key performance indicators (KPIs)

  • Answered by AI
  • Q2. What is your client’s SLA? How did you mange if by any chance you missed to met your SLA?
  • Ans. 

    Client's SLA is 99.9% uptime. If missed, communicate with client, investigate root cause, and implement corrective actions.

    • Client's SLA is 99.9% uptime

    • Communicate with client immediately if SLA is missed

    • Investigate root cause of SLA miss

    • Implement corrective actions to prevent future SLA misses

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Random questions on aptitude

Round 2 - HR 

(2 Questions)

  • Q1. Professional work related questions
  • Q2. Expertise in role
Round 3 - One-on-one 

(2 Questions)

  • Q1. Detailed description on JD
  • Q2. Case studies along with core competencies questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for basic questions on leadership work on client services, business growth, problem solving, managing projects, employee engagement and budget along with Inventory management
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join
  • Ans. 

    I am passionate about operations management and believe I can contribute effectively to the team's success.

    • Passionate about operations management

    • Believe I can contribute effectively to team's success

    • Excited about the opportunity to grow and develop in this role

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    My salary expectations are based on my experience, qualifications, and the responsibilities of the role.

    • Research the average salary range for Assistant Manager Operations in the industry and location

    • Consider your own experience, qualifications, and the responsibilities of the role

    • Be prepared to negotiate based on the benefits package offered

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to jojn
  • Ans. 

    I am passionate about operations management and believe I can contribute effectively to the team's success.

    • I have a strong background in operations management with X years of experience.

    • I am excited about the opportunity to lead a team and drive operational efficiency.

    • I am impressed by the company's reputation for excellence in operations and want to be a part of that.

    • I am eager to learn and grow in a dynamic and chall

  • Answered by AI
  • Q2. About previous experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They asking nature jobs based on our previous experience
  • Q2. Explain about end to end activities?
  • Ans. 

    End to end activities refer to the complete process from start to finish, involving all necessary steps and stakeholders.

    • Includes planning, execution, monitoring, and closing of a project or task

    • Involves coordination between different departments or teams

    • Ensures all aspects of a process are completed successfully and efficiently

    • Example: End to end activities in supply chain management involve procurement, production, d

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Psychometric test was provided to check if you are giving same answer even if same question is presented in a different manner.

Round 2 - One-on-one 

(1 Question)

  • Q1. Basic operation questions
Round 3 - HR 

(1 Question)

  • Q1. Package discussion

I applied via Referral and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself in brief. What were your roles and responsibilities in your last organization.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and ensure be always true about what u did so you can explain anything in case interviewer asked because your interview depend how you Answer.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General aptitude and typing test

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced operations professional with a strong track record in managing teams and improving processes.

    • Over 5 years of experience in operations management

    • Led a team of 20 employees to increase productivity by 15%

    • Implemented new processes resulting in cost savings of 10%

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. General discussion and expectation setting
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Reason for exit
  • Q2. Current CTC and expected CTC
  • Ans. 

    Current CTC is INR 8 LPA and expected CTC is INR 10 LPA.

    • Current CTC: INR 8 LPA

    • Expected CTC: INR 10 LPA

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Roles and responsibilities
  • Q2. SLA parameters and score
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What’s the last salary package
  • Q2. Introduce yourself to me
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something which isn’t on your resume
  • Q2. What’s your strategy to manage the team
  • Q3. What are you bringing to the table

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Assistant Manager Operations interview?
iEnergizer interview process usually has 3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Client Interview.
How to prepare for iEnergizer Assistant Manager Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Operations, Domestic BPO, Shrinkage, SLA and TL.
What are the top questions asked in iEnergizer Assistant Manager Operations interview?

Some of the top questions asked at the iEnergizer Assistant Manager Operations interview -

  1. Attrition and shrinkage cont...read more
  2. People managem...read more
  3. CSAT calculat...read more

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