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Concentrix Corporation Assistant Manager Operations Interview Questions and Answers
Concentrix Corporation Assistant Manager Operations Interview Experiences
7 interviews found
Abhishek Singh
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 4 interview rounds.
(3 Questions)
- Q1. A HR discussion which involves your brief explanation of past job, roles and responsibility. Also your reason for leaving etc. These are obvious interview situations. They also ask you the kind of tools yo...
- Q2. What made you think to change your job after X years of time with your current employer?
- Q3. What do you consider is the best thing about your role? How do you think it adds value to the work you are doing?
(1 Question)
- Q1. They would ask you regarding your previous work role, company culture, things you did, teams management and scenarios to handle.
(2 Questions)
- Q1. Now comes the final part wherein they ask about the process related deep dives. Such as KPIs, driving the performance, data delivery to the client, security and privacy related situation, team dispute hand...
- Ans. You have a female team-mate whome you are meeting with for some feedback and she starts crying. What would you do in that situation?
- Q2. Your KPIs are going down and you have a client call. You know your team has messed up the performance but you can't be negative with the clients. What are the options to showcase your best?
Selected
I was interviewed before Jan 2024.
(2 Questions)
- Q1. Can you provide an overview of yourself and your overall professional experience?
- Q2. What are your reasons for wanting to become an Assistant Manager in a BPO?
(4 Questions)
- Q1. Can you describe your overall experience?
- Q2. How do you manage a team where groups have been formed and they often engage in unplanned discussions?
- Q3. You are a assistant manager and 3 people wants to leave the organisation. 1. Want to relocate to another country 2. Has medical issues 3. Got a better salary in another organisation How will you save att...
- Q4. How would you address the situation where you have a planned meeting in five minutes to evaluate data for a presentation, but a team member approaches you with an urgent harassment issue that requires imme...
Selected
I applied via Job Portal and was interviewed in Dec 2022. There were 5 interview rounds.
(1 Question)
- Q1. Previous experience
Work culture and data security professional safety of team
(1 Question)
- Q1. Personal obligation and current company team management
(1 Question)
- Q1. Reason to switch job
What people are saying about Concentrix Corporation
Selected
I applied via Company Website and was interviewed before Mar 2023. There were 2 interview rounds.
Test is all about general knowledge and grammar
(1 Question)
- Q1. Be prepared with KRA and KPI of role
Interview Preparation Tips
Concentrix Corporation interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Experience and skills that you have
General and basic knowledge questions
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Talk about ur profile, what are you going to get along? Talk about a difficult situation u faced and how u handled it? How did you mange ur bottom team members? Keeping in mind the current pendamic why hav...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How would you manage attrition
Interview questions from similar companies
Assistant Manager Operations Interview Questions & Answers
Infosys BPM
Anonymous
posted on 23 Jan 2025
I was interviewed in Dec 2024.
(2 Questions)
- Q1. What is your notice period, and what is your current salary?
- Q2. What is your notice period?
(6 Questions)
- Q1. What is an amortization entry?
- Q2. What is the process for recording a depreciation entry in accounting?
- Q3. What are the types of reconstruction currently being undertaken?
- Q4. What is your reason for seeking a job change?
- Q5. What automation ideas have you implemented or suggested in your current processes?
- Q6. What is the accounting entry for prepaid expenses?
(8 Questions)
- Q1. What is the amortization entry?
- Q2. What is your understanding of Lean?
- Q3. What is your understanding of Six Sigma
- Q4. What are the techniques used in Six Sigma?
- Q5. What is a service level?
- Q6. What are Service Level Agreements (SLAs)?
- Q7. What automation ideas have you proposed for the current processes?
- Q8. What is the case study regarding the entry for accrued expenses?
Interview Preparation Tips
Umesh yadav
Selected
(2 Questions)
- Q1. What is the team size you are handling?
- Ans.
I am currently handling a team of 15 members.
Team size: 15 members
Responsible for overseeing daily operations and ensuring team productivity
Assigning tasks, providing guidance, and resolving any issues within the team
- Q2. How will you handle if a user is not performing?
- Ans.
I would address the issue by providing feedback, setting clear expectations, offering support and training, and if necessary, implementing a performance improvement plan.
Provide constructive feedback to the user regarding their performance issues
Set clear expectations and goals for improvement
Offer support and training to help the user improve
Implement a performance improvement plan if necessary, with regular check-ins...
(2 Questions)
- Q1. Explain your KRAs?
- Ans.
Key Result Areas (KRAs) are specific areas of responsibility that an individual is expected to focus on and deliver results in.
Setting and achieving operational goals
Ensuring smooth day-to-day operations
Managing team performance and productivity
Implementing process improvements
Monitoring and analyzing key performance indicators (KPIs)
- Q2. What is your client’s SLA? How did you mange if by any chance you missed to met your SLA?
- Ans.
Client's SLA is 99.9% uptime. If missed, communicate with client, investigate root cause, and implement corrective actions.
Client's SLA is 99.9% uptime
Communicate with client immediately if SLA is missed
Investigate root cause of SLA miss
Implement corrective actions to prevent future SLA misses
Random questions on aptitude
(2 Questions)
- Q1. Professional work related questions
- Q2. Expertise in role
(2 Questions)
- Q1. Detailed description on JD
- Q2. Case studies along with core competencies questions
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Assistant Manager Operations Interview Process
based on 9 interviews
1 Interview rounds
- Resume Shortlist Round
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Concentrix Corporation Assistant Manager Operations Reviews and Ratings
based on 157 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Senior Representative
3k
salaries
| ₹1.6 L/yr - ₹6.2 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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