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Cogent E Services Assistant Manager Interview Questions and Answers

Updated 14 Mar 2023

Cogent E Services Assistant Manager Interview Experiences

3 interviews found

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. Slower to market than competitors.
  • Ans. 

    We need to identify the reasons for being slower to market and implement strategies to improve our speed.

    • Analyze the current product development process and identify bottlenecks

    • Explore new technologies and tools to streamline the process

    • Collaborate with cross-functional teams to improve communication and decision-making

    • Implement agile methodologies to increase flexibility and speed

    • Benchmark against competitors to ident...

  • Answered by AI
  • Q2. Rigid structure that reduces agility.
  • Ans. 

    A rigid structure can hinder an organization's ability to adapt quickly to changes in the market or industry.

    • A rigid structure can lead to slow decision-making processes.

    • It can also limit creativity and innovation within the organization.

    • Examples include bureaucratic organizations or those with strict hierarchies.

    • To increase agility, organizations may need to adopt a more flexible structure or implement agile methodolo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Managing internal team conflict.
Financial risk. The financial resources needed to start and grow a business can be extensive, and if things don't go well, you may face substantial financial loss. ...
Stress. ...
Time commitment. ...
Undesirable duties.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. How will you manage attrition?
  • Q2. How will you prepare manpower?
  • Q3. What was your previous experience and how did you deal with challenges meeting the KPIs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident. Do commit false, admit if you have anything unaware.

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Q5. Why is SAS used of there are other open source tools available?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about the basic operation matrics
  • Q2. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization.
  • Ans. 

    Shrinkage, attrition, C-Sat, Occupancy and utilization are calculated using various formulas and metrics.

    • Shrinkage is calculated by dividing the total hours lost due to various reasons by the total scheduled hours.

    • Attrition is calculated by dividing the number of employees who left the company by the average number of employees during a specific period.

    • C-Sat is calculated by dividing the number of satisfied customers b...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with your basic operation knowledge, you must be well versed in KPI

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Question on sas sql and credit risk
Round 2 - Technical 

(1 Question)

  • Q1. Similar as round 1 but with manager
Round 3 - Technical 

(1 Question)

  • Q1. Partner round with technical sas questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was online aptitude plus personality test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Post clearing personality test they'll call for face to face interview; questions asked were mainly on Introduction, prior experience and additional questions related to the job description and linking the...
  • Q2. 3 strengths and 3 Weaknesses
  • Ans. 

    Strengths: Leadership skills, problem-solving abilities, strong communication. Weaknesses: Impatience, perfectionism, delegation.

    • Strengths: Leadership skills - ability to motivate and guide team members towards goals

    • Problem-solving abilities - adept at finding solutions to complex issues

    • Strong communication - effective at conveying ideas and information clearly

    • Weaknesses: Impatience - tendency to rush through tasks wit...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. About ability to work in shifts and taking challenges
  • Q2. What do you know about HSBC and why you want to join HSBC?

Interview Preparation Tips

Interview preparation tips for other job seekers - Know what you have written in resume and only apply for relevant jobs; be patient with results.
Do go through JD as well as company profile.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How soon you could Join?
  • Q2. Salary discussion as per the last withdrawn.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced professional with a background in retail management and a passion for team leadership.

    • Over 5 years of experience in retail management

    • Strong leadership skills with a track record of motivating teams to achieve goals

    • Excellent communication and problem-solving abilities

    • Passionate about delivering exceptional customer service

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Whats the difference between a Team Manager and Manager.
  • Q3. How you will ensure to prevent from revenue leakage?
  • Ans. 

    To prevent revenue leakage, I will implement robust financial controls, conduct regular audits, and train staff on proper billing procedures.

    • Implementing robust financial controls to track revenue accurately

    • Conducting regular audits to identify any discrepancies or errors

    • Training staff on proper billing procedures to minimize mistakes

    • Utilizing technology such as automated billing systems to streamline processes

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep your daily to do things on Top.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Difference betwen joins
  • Ans. 

    Joins are used in databases to combine rows from two or more tables based on a related column between them.

    • Inner Join: Returns rows when there is at least one match in both tables.

    • Left Join: Returns all rows from the left table, and the matched rows from the right table.

    • Right Join: Returns all rows from the right table, and the matched rows from the left table.

    • Full Outer Join: Returns rows when there is a match in one ...

  • Answered by AI
  • Q2. Filter functions in DAX
  • Ans. 

    Filter functions in DAX are used to manipulate data by applying filters based on specified conditions.

    • FILTER function is used to return a table that contains only the rows that meet specified criteria.

    • CALCULATE function is used to apply filters to a calculation.

    • ALL function is used to remove filters from a column or table.

    • RELATED function is used to retrieve related values from another table based on a specified relati

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Explain DCF valuation method
  • Ans. 

    DCF valuation method is a financial valuation technique used to estimate the value of an investment based on its future cash flows.

    • Discounted Cash Flow (DCF) valuation method involves estimating the future cash flows of an investment and discounting them back to their present value.

    • It takes into account the time value of money, as cash received in the future is worth less than cash received today.

    • The formula for DCF va...

  • Answered by AI
  • Q2. Walk me through your deal experience
  • Ans. 

    I have extensive deal experience in negotiating contracts, managing due diligence processes, and closing transactions.

    • Negotiated and closed multiple contracts with vendors and clients

    • Managed due diligence processes for mergers and acquisitions

    • Closed several high-value transactions in the past year

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was more leadership skills focussed.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and Overall Experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. JOB Profile and KPI's
  • Q2. Key Performance Indicators
Round 3 - Case Study 

Shrinkage Attrition Calculation

Round 4 - One-on-one 

(1 Question)

  • Q1. Client Round Management Skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me all your day
  • Q2. Tell me about the process you do

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Assistant Manager interview?
Cogent E Services interview process usually has 2 rounds. The most common rounds in the Cogent E Services interview process are Resume Shortlist, One-on-one Round and Technical.
What are the top questions asked in Cogent E Services Assistant Manager interview?

Some of the top questions asked at the Cogent E Services Assistant Manager interview -

  1. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilizati...read more
  2. Slower to market than competito...read more
  3. Rigid structure that reduces agili...read more

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Cogent E Services Assistant Manager Interview Process

based on 2 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Cogent E Services Assistant Manager Salary
based on 149 salaries
₹2.7 L/yr - ₹6.5 L/yr
46% less than the average Assistant Manager Salary in India
View more details

Cogent E Services Assistant Manager Reviews and Ratings

based on 31 reviews

3.3/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

3.1

Salary

3.4

Job security

2.9

Company culture

3.8

Promotions

2.7

Work satisfaction

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