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Cogent E Services Customer Support Associate Reviews

Updated 27 Jan, 2025
Overall Rating
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3.1/5
based on 75 reviews

Rating distribution

Category Ratings

3.0

Company culture

3.0

Skill development

2.9

Work satisfaction

2.8

Work-life balance

2.7

Job security

2.5

Salary

2.5

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

70% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

82% employees reported

Gender based rating

3.4
female

Rated by Women

16 reviews

3.0
male

Rated by Men

55 reviews

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Top Mentions in Cogent E Services Customer Support Associate Reviews

75 reviews found

Sort by: Popular

Top Cogent E Services Customer Support Associate Interview Questions

Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
Q2. What is diffrent between credit card and debit card.

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Q3. what is social media and advantages and disadvantages of social media ?
Q4. What do you know about customer service?
Q5. Checking rate of interest knowledge For example:flate roi and reducing roi.
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People also ask about Cogent E Services's Customer Support Associates

Is Cogent E Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 75 employee reviews, it's clear that most customer support associates have an average experience working at Cogent E Services. Company culture holds the highest rating at 3.0, while salary is rated the lowest amongst all factors at 2.5. Read reviews about company culture and salary on AmbitionBox.
Does Cogent E Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Cogent E Services customer support associates rate their salary and benefits at 2.5 out of 5, based on 75 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer support associates, click here .
How is the work culture at Cogent E Services for Customer Support Associates?
Work culture at Cogent E Services for customer support associates is rated 3.0 out of 5 by 75 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services for customer support associates, click here .
How is the job security at Cogent E Services for Customer Support Associates?
Based on 75 reviews on AmbitionBox, Cogent E Services's customer support associates rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer support associates, click here .
Is work from home available to Customer Support Associates at Cogent E Services?
According to 13 AmbitionBox reviews, Cogent E Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Cogent E Services Customer Support Associate Salary
based on 253 salaries
₹1.1 L/yr - ₹4 L/yr
20% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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