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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Customer Support Associate Reviews

Updated 10 Mar, 2025

Overall Rating

3.1/5

based on 90 reviews

Rating distribution

25 (27.8%)

20 (22.2%)

11 (12.2%)

6 (6.7%)

28 (31.1%)

Category Ratings

3.0

Company culture

3.0

Skill development

2.9

Work-life balance

2.8

Job security

2.8

Work satisfaction

2.6

Promotions

2.5

Salary

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

97% employees reported

Rotational Shift

67% employees reported

Flexible timing

42% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

25 reviews

2.9

Rated by Men

61 reviews

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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People also ask about Cogent E Services's Customer Support Associates

Is Cogent E Services a good place to work for Customer Support Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 90 employee reviews, it's clear that most customer support associates have an average experience working at Cogent E Services. Company culture holds the highest rating at 3.0, while salary is rated the lowest amongst all factors at 2.5. Read reviews about company culture and salary on AmbitionBox.

Does Cogent E Services pay their Customer Support Associates well?

According to AmbitionBox reviews, Cogent E Services customer support associates rate their salary and benefits at 2.5 out of 5, based on 90 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer support associates, click here .

How is the work culture at Cogent E Services for Customer Support Associates?

Work culture at Cogent E Services for customer support associates is rated 3.0 out of 5 by 90 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Cogent E Services for customer support associates, click here .

How is the job security at Cogent E Services for Customer Support Associates?

Based on 90 reviews on AmbitionBox, Cogent E Services's customer support associates rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services.

Is work from home available to Customer Support Associates at Cogent E Services?

According to 26 AmbitionBox reviews, Cogent E Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement.

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Cogent E Services Customer Support Associate Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 90 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 67% o...Read more