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Cogent E Services Customer Service Associate Reviews

Updated 11 Mar, 2025
Overall Rating
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2.8/5
based on 309 reviews

Rating distribution

Category Ratings

2.9

Skill development

2.8

Job security

2.7

Work-life balance

2.7

Work satisfaction

2.6

Company culture

2.5

Salary

2.3

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What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

83% employees reported

Rotational Shift

Rotational Shift

67% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

69% employees reported

Gender based rating

2.9
female

Rated by Women

81 reviews

2.8
male

Rated by Men

207 reviews

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Top Mentions in Cogent E Services Customer Service Associate Reviews
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309 reviews found

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Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Top Cogent E Services Customer Service Associate Interview Questions

Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
Q2. Tell me computer shortcut keys
Q3. what do you know about insurance

Read Cogent E Services Customer Service Associate Reviews based on locations

2.8
 Noida

 (119)

2.7
 Bangalore / Bengaluru

 (45)

2.4
 Mangaluru

 (31)

3.5
 Bareilly

 (14)

3.7
 Meerut

 (9)

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People also ask about Cogent E Services's Customer Service Associates

Is Cogent E Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 309 employee reviews, it's clear that most customer service associates have a below average experience working at Cogent E Services. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Cogent E Services customer service associates rate their salary and benefits at 2.5 out of 5, based on 309 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer service associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service associates, click here .
How is the work culture at Cogent E Services for Customer Service Associates?
Work culture at Cogent E Services for customer service associates is rated 2.6 out of 5 by 309 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer service associates, click here .
How is the job security at Cogent E Services for Customer Service Associates?
Based on 309 reviews on AmbitionBox, Cogent E Services's customer service associates rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer service associates, click here .
Is work from home available to Customer Service Associates at Cogent E Services?
According to AmbitionBox, 9% of Cogent E Services's customer service associates work from home permanently, 83% work from the office, and 8% follow a hybrid model, based on 46 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Cogent E Services Customer Service Associate Salary
based on 906 salaries
₹1 L/yr - ₹4.1 L/yr
24% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
2 total responses
retirement
Retirement benefits
1 total response
stock
Stock options
1 total response
+16 more benefits
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