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Filter reviews by Cogent E Services Customer Service Associate Reviews
Overall Rating
based on 306
reviews
What employees say about Cogent E Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
82% employees reported
Rotational Shift
67% employees reported
Flexible timing
43% employees reported
No travel
69% employees reported
View more detailed insights
Gender based rating
Rated by Women
80 reviews
Rated by Men
205 reviews
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306 reviews found
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1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Cogent E Services's Customer Service Associates
Is Cogent E Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 306 employee reviews, it's clear that most customer service associates have a below average experience working at Cogent E Services.
Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Cogent E Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Cogent E Services customer service associates rate their salary and benefits at 2.5 out of 5, based on 306 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Cogent E Services for customer service associates,
click here
.
How is the work culture at Cogent E Services for Customer Service Associates?
Work culture at Cogent E Services for customer service associates is rated 2.6 out of 5 by 306 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer service associates,
click here
.
How is the job security at Cogent E Services for Customer Service Associates?
Based on 306 reviews on AmbitionBox, Cogent E Services's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer service associates,
click here
.
Is work from home available to Customer Service Associates at Cogent E Services?
According to AmbitionBox, 9% of Cogent E Services's customer service associates work from home permanently, 82% work from the office, and 9% follow a hybrid model, based on 43 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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22%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
6 total
responses
Free meal
2 total
responses
Retirement benefits
1 total
response
Stock options
1 total
response
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