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Cogent E Services

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3.3

based on 2.7k Reviews

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Cogent E Services Customer Service Associate Noida Reviews

based on 113 reviews
Updated 22 Nov, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

2.9

Job Security

2.9

Company culture

2.8

Skill development

2.8

Work Satisfaction

2.7

Salary & Benefits

2.7

Work-Life balance

2.6

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Service Associate Noida Reviews

113 reviews found

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Top Cogent E Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all ... read more
View answer (1)
asked in Customer Service Associate interview
Q2. Tell me computer shortcut keys
View answers (2)
asked in Customer Service Associate interview
Q3. what do you know about insurance
View answer (1)
asked in Customer Service Associate interview
Q4. Sell this pen .
View answer (1)
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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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More about working at Cogent E Services

People also ask about Cogent E Services, Noida Customer Service Associates

Is Cogent E Services, Noida a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 113 employee reviews, it's clear that most customer service associates have an average experience working at Cogent E Services, Noida. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Cogent E Services, Noida pay their Customer Service Associates well?
According to AmbitionBox reviews, Cogent E Services, Noida customer service associates rate their salary and benefits at 2.7 out of 5, based on 113 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer service associates, click here.
How is the work culture at Cogent E Services, Noida for Customer Service Associates?
Work culture at Cogent E Services, Noida for customer service associates is rated 2.9 out of 5 by 113 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services, Noida for customer service associates, click here.
How is the job security at Cogent E Services, Noida for Customer Service Associates?
Based on 113 reviews on AmbitionBox, Cogent E Services, Noida's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida. To read reviews about job security at Cogent E Services, Noida for customer service associates, click here.

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Cogent E Services Customer Service Associate Reviews by Locations

Cogent E Services Noida Reviews by Designations

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AmbitionBox has 113 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 66% ...of employees reported the working days at Cogent E Services as Rotational Shift. 57% employees reported the work timings at Cogent E Services as Strict timing. Read more

Gender Based Ratings for Cogent E Services Customer Service Associate Noida

based on 103 reviews
3.5
Rated by 24 Women

Rated 3.3 for Job Security and 3.3 for Company Culture

women
2.9
Rated by 79 Men

Rated 2.8 for Company Culture and 2.8 for Salary & Benefits

men

Working Days for Cogent E Services Customer Service Associate Noida

based on 113 reviews
Rotational Shift
66%
Monday to Saturday
22%
Alternate Saturday off
5%
Other
5%
Monday to Friday
2%

Work Timings for Cogent E Services Customer Service Associate Noida

based on 113 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1pm - 10pm)
43%
22%
5%
30% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Associate Noida

based on 113 reviews
Day shift
Night shift
93%
7%

Business Travel for Cogent E Services Customer Service Associate Noida

based on 113 reviews
No travel
82%
Within city
15%
Within country
3%
Cogent E Services Customer Service Associate Salaries in Noida
based on 223 salaries
₹1.1 L/yr - ₹4 L/yr
24% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Cogent E Services Customer Service Associate Noida
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
8 total responses
+2 more benefits
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