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Cogent E Services

Compare

based on 2.7k Reviews

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Cogent E Services Customer Service Associate Noida Reviews

based on 5 reviews

Updated 16 Nov, 2023

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

2.9

Job Security

2.9

Company culture

2.8

Skill development

2.8

Work Satisfaction

2.7

Salary & Benefits

2.7

Work-Life balance

2.6

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Service Associate Noida Reviews

5 reviews found for "work culture"

Return to all reviews

Customer Service Associate in Noida

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Nov 2023

Likes

Supervisor behavior 👍🏻

Dislikes

Security, work culture, unhygienic food court, no lift for employees, no benifits, I could go on but since I spent some good time in the company hence I would let it rest.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Noida

Full Time

·

CSA OPERATION Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 21 May 2022

Likes

Job security is good for freshers for learn something ,work culture is also good but management and company policies are average..

Dislikes

Management and company policies are not good . This company Salary slip not generate for clarification. And Here Leave issue is too much.

Work Details

This job is quite interesting, struggled a bit in the beginning but I learnt everything on this job.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 06 May 2023

Likes

It was near my room

Dislikes

Toxic work culture is very poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Csa Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Dec 2021

Likes

Worst company ever, company policies worst, work culture terrible , and when it comes to salary this company is bikhari

Dislikes

Everything

Work Details

Terrible

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Noida

Tatasky outbound sales process Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Nov 2021

Likes

Work culture, sincerity and safety..manager also good behavior

Dislikes

The one who didn't like it,should keep the tiffin box in the locker and keep it in the bog locker

Work Details

I learnt more on the job and good knowledge of work.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about Cogent E Services, Noida Customer Service Associates

Is Cogent E Services, Noida a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 5 employee reviews, it's clear that most customer service associates have an average experience working at Cogent E Services, Noida. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.

Does Cogent E Services, Noida pay their Customer Service Associates well?

According to AmbitionBox reviews, Cogent E Services, Noida customer service associates rate their salary and benefits at 2.7 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer service associates, click here.

How is the work culture at Cogent E Services, Noida for Customer Service Associates?

Work culture at Cogent E Services, Noida for customer service associates is rated 2.9 out of 5 by 5 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services, Noida for customer service associates, click here.

How is the job security at Cogent E Services, Noida for Customer Service Associates?

Based on 5 reviews on AmbitionBox, Cogent E Services, Noida's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida. To read reviews about job security at Cogent E Services, Noida for customer service associates, click here.

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Cogent E Services Customer Service Associate Reviews by Locations

Cogent E Services Noida Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 66% of...Read more

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Cogent E Services Customer Service Associate Noida Reviews

Gender Based Ratings for Cogent E Services Customer Service Associate Noida

based on 103 reviews

Rated 3.3 for Job Security and 3.3 for Company Culture

Rated 2.8 for Company Culture and 2.8 for Salary & Benefits

Working Days for Cogent E Services Customer Service Associate Noida

based on 113 reviews

Rotational Shift

66%

Monday to Saturday

22%

Alternate Saturday off

5%

Other

5%

Monday to Friday

2%

Work Timings for Cogent E Services Customer Service Associate Noida

based on 113 reviews

Flexible timing

Strict (9am - 6pm)

Strict (1pm - 10pm)

43%

22%

5%

30% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Associate Noida

based on 113 reviews

Day shift

Night shift

93%

7%

Business Travel for Cogent E Services Customer Service Associate Noida

based on 113 reviews

No travel

82%

Within city

15%

Within country

3%

Cogent E Services Customer Service Associate Salaries in Noida

based on 223 salaries

₹1.1 L/yr - ₹4 L/yr

24% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Cogent E Services Customer Service Associate Noida

Office cab/shuttle

4 total responses

Free meal

1 total response

Health insurance

3 total responses

Job/Soft skill training

8 total responses

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