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Cogent E Services

Compare

3.3

based on 2.7k Reviews

Filter reviews by

Cogent E Services Customer Service Executive Noida Reviews

based on 79 reviews

Updated 28 Nov, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.0

Company culture

2.9

Salary & Benefits

2.9

Work-Life balance

2.9

Work Satisfaction

2.8

Promotions/Appraisal

2.8

Job Security

Top Mentions in Cogent E Services Customer Service Executive Noida Reviews

79 reviews found

Sort by: Popular

Customer Service Executive in Noida

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Beleive it or not there is nothing likeable until unless you are a fresher.

Dislikes

So much to talk especially the manager most pathetic person i have met...you will get to know once you have joined. Believe me.

Customer Service Executive in Noida

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 21 Nov 2024

Likes

Yes i want rejoin this company

Dislikes

manegement

Customer Service Executive in Noida

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Oct 2024

Likes

All the team are very helpfull Management and hr was very good

Dislikes

Always system problem it doesn't work good

Customer Service Executive in Noida

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Salary is timely credited and working hours are most of the time fixed

Dislikes

No promotion till 2 years and salary incriminant is almost negligible

Customer Service Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 27 Sep 2024

Likes

HR support and ER support

Dislikes

Someone

Customer Service Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Aug 2024

Likes

good compny and sapport all members

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Jul 2024

Likes

I don't like anything...waste of time

Dislikes

It's a poor company.no manegement .

You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 Jun 2024

Likes

Friend circle and environment are good

Dislikes

Policies and salaries were good

Discover interview dos and don'ts from real experiences

Customer Service Executive in Noida

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Jun 2024

Likes

0℅ chance to inhance your career in this organization

Dislikes

Overall

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Noida

Full Time

Csa Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Dec 2021

Likes

There is nothing to like everything was.

Dislikes

Management is pathetic 😑 They make their employees to work forcefully or I can say over time Or if your break get exceed your half salary will deduct there is no one who can raise voice/ticket for that.

Work Details

It was worst

Work timings: Flexible Timings

Employee Benefits

Worst

Customer Service Executive in Noida

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 06 Dec 2023

Likes

In the starting support staff is good, helpful, and good in behavior and also a supportive.

Dislikes

Recently the support staff is very cringe and did not support any employee and managers insult the employee, TL and also a AM on the floor. Poor Behavior. Poor application in which employee working. Poor Systems.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Oct 2023

Likes

Very bad experience in this company.

Dislikes

Worst management culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Oct 2023

Likes

On time recieved my salary

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Sep 2023

Likes

Nothing

Dislikes

Rules and regulations very poor then other company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 30 Sep 2023

Likes

Interiors 5s Cafeteria

Dislikes

I feel there is partiality in company like if one department phones begs are not allowed but other departments have allowed while we are working on same degination. Second thing I feel that there were lots of politics between coleage as well as team leader there were so faminisum.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Mar 2024

Likes

Floor staff very supportive and good.

Dislikes

Salary date

Customer Service Executive in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 09 Sep 2023

Likes

Salary comes on time

Dislikes

Work atmosphere is very pathetic.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Noida

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 24 Sep 2023

Likes

Nothing

Dislikes

When they don't need you they wait for your mistake no matter how much you've done good work for company, then they will fire you.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 31 Jan 2023

Likes

My team leader support and excellent bond with my all team

Dislikes

Our manager who always do partiality and always toned related to the personal life

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Noida

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Sep 2023

Likes

Yes

Dislikes

Limited promotion and opportunities

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 79 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 68% o...Read more