Cogent E Services Customer Service ExecutiveNoida Reviews
based on 10 reviews
Updated 4 Oct, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.0
Company culture
2.9
Salary & Benefits
2.9
Work-Life balance
2.9
Work Satisfaction
2.8
Promotions/Appraisal
2.8
Job Security
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Service Executive Noida Reviews
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10 reviews found
for
"salary"
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Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Salary is timely credited and working hours are most of the time fixed
Dislikes
No promotion till 2 years and salary incriminant is almost negligible
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Mar 2024
Likes
Floor staff very supportive and good.
Dislikes
Salary date
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Sep 2023
Likes
Salary comes on time
Dislikes
Work atmosphere is very pathetic.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Office Environment Good
Dislikes
Salary pay date to late
Customer Service Executive in
Noida
Whirlpool Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Jun 2021
Likes
Nothing is good in cogent company.
Dislikes
This company is not good for making the career and this company is totally bad, they always cut the salary and they are not giving good salary to the person. Please don't join this kind of company.
Work Details
I was working with whirlpool company and I was getting many calls to updates in CRM.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer Care Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2020
Likes
They provide system to work from home
Dislikes
Every month deduction in salary without reason and manager says every month that it will resolve as soon as possible but no reply
Every time team leader threat all the employees about salary deduction
Work Details
Worst
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2017
Likes
Nothing
Dislikes
Worst company never go there i have been there for 1year worst senior management is okay okay. But the senior maanger NALIN RANJAN is a double standard man. If you are a good looking female then your all work we done in a minute but for others there's no leave no favor no support. Salary deduction is very normal there</mark>. If you will go to management they will take you like you are begging money. Worst company ever...Read More
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 16 Apr 2019
Likes
to get salary on right time.
Dislikes
bad behavior of the team leader and quality auditor...heavy pressure of work...
People also ask about Cogent E Services, Noida Customer Service Executives
Is Cogent E Services, Noida a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 10 employee reviews, it's clear that most customer service executives have an average experience working at Cogent E Services, Noida. Skill development holds the highest rating at 3.1, while job security is rated the lowest amongst all factors at 2.8. Read reviews about skill development and job security on AmbitionBox.
Does Cogent E Services, Noida pay their Customer Service Executives well?
According to AmbitionBox reviews, Cogent E Services, Noida customer service executives rate their salary and benefits at 2.9 out of 5, based on 10 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Noida's customer service executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer service executives, click here.
How is the work culture at Cogent E Services, Noida for Customer Service Executives?
Work culture at Cogent E Services, Noida for customer service executives is rated 3.0 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services, Noida for customer service executives, click here.
How is the job security at Cogent E Services, Noida for Customer Service Executives?
Based on 10 reviews on AmbitionBox, Cogent E Services, Noida's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida. To read reviews about job security at Cogent E Services, Noida for customer service executives, click here.
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