Cogent E Services Customer Service ExecutiveNoida Reviews
Updated 23 Dec, 2022
Overall Rating
3.2/5
based on 2
reviews
Rating distribution
Category Ratings
3.2
Skill development
3.1
Salary
3.0
Work-life balance
2.9
Company culture
2.9
Job security
2.9
Promotions
2.9
Work satisfaction
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction w
...
Read more
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Service Executive Noida Reviews
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2 reviews found
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Popular
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 23 Dec 2022
Likes
Joining process of a new candidate.
Skill development - Excellent
Dislikes
Policies, no job security, rude behaviour team leaders and managers,only politics in company
Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Blended process Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Dec 2018
Likes
Career growth, job security, good work environment, motivation.There is also employee re-hire policy which is good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
work pressure is avg, but sometimes I have to work 10-11 hours just to complete my shift without any late coming. Office location is not good for girls after 7.Also, there is no OJT for freshers, hence folks like me have to guide them and which is painful.
People also ask about Cogent E Services, Noida Customer Service Executives
Is Cogent E Services, Noida a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 6 employee reviews, it's clear that most customer service executives have an average experience working at Cogent E Services, Noida.
Skill development holds the highest rating at 3.2, while company culture is rated the lowest amongst all factors at 2.9.
Does Cogent E Services, Noida pay their Customer Service Executives well?
According to AmbitionBox reviews, Cogent E Services, Noida customer service executives rate their salary and benefits at 3.1 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cogent E Services, Noida's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer service executives,
click here
.
How is the work culture at Cogent E Services, Noida for Customer Service Executives?
Work culture at Cogent E Services, Noida for customer service executives is rated 2.9 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Cogent E Services, Noida for Customer Service Executives?
Based on 6 reviews on AmbitionBox, Cogent E Services, Noida's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida.
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