Cogent E Services Customer Support ExecutiveNoida Reviews
based on 33 reviews
Updated 27 Sep, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
2.9
Work-Life balance
2.9
Job Security
2.8
Work Satisfaction
2.8
Skill development
2.6
Promotions/Appraisal
2.6
Salary & Benefits
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Support Executive Noida Reviews
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33 reviews found
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Popular
Customer Support Executive in
Noida
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2024
Likes
What i like about cogent is that i meet some new people, and i had a great experience of my life with them.
Dislikes
There is nothing about cogent which is like rather than i meet some people who became a family for me.
If we are talking about work culture, which is very poor, no promotion. Facilities are no pf, no job security, joining date will be post training if you successfully completed the training.
Customer Support Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2024
Likes
if you do good all are good to you
Dislikes
nothing much
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Average and team' leader is not good person
Dislikes
They are doing fraud with agent in salary
Top Cogent E Services Customer Support Executive Interview Questions
The Worst company I have ever worked with...... 1st they will not accept your resign fist they will not left any option to work untill your resign get uploaded and after the completion of resign they will not send your experience latter the HR Parul blocked my no. And till now my experience latter is not given. And now they are asking me to come to cogent they are so worst. I will never recommend to any of my friend to go in cogent👎👎👎👎👎👎...Read More
Dislikes
The behavior on floor of Hr and AM
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2023
Likes
1.I earned many friends
2. My support staff and also my colleagues help me to develop my skills
And at last this is a best company
Dislikes
I liked this company but I felt I missed a short facility that is my promotion
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2023
Likes
It is a very good Company, people staff everyone is nice there and got a lot experience and learnt many things here. Also, they are crediting the salary on time and correct salary, no issues in Salary. So, in overall it's a nice company.
Dislikes
In this company they are not increasing the salary, so this a bad thing about this company.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Senior and manager behaviour iss too wrost ...bahut hi ghatiya seniors Rakhe hai company ne bat krne ki tamiz nhi h kisi m
Casual leave or earn leave need to increase the count
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2022
Likes
Friends
Dislikes
There is ugly system if you catch in those system then your salary will be deducted and if talk about to tk or manager then they will not take any responsibility while you have done your job. Like my shift was 9:30 pm to 6:30 am. No one has informed me shift was changed 10:00pm to 7:00am but in his system not showing 9 hours hence they marked half days while I worked my job and when I talked to tl they said that it can not be correct this is your mistake your amount will be deducted. So i left that job because it was done with me many time....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Noida
Full Time
·
BFSI, Investments & Trading Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2023
Likes
Cogent E service is better
Dislikes
No problem
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2023
Likes
Getting into Cogent is much easier compared to another companies.
Dislikes
Getting out will become your first priority within first few months. Terrible working environment and special mention to the biometric & Cogent login page. They will deduct salary for sure in every month.
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 May 2023
Likes
Nothing
Dislikes
Everything , poor management
Customer Support Executive in
Noida
Full Time
·
eCommerce Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Nothing is there to appreciate
Dislikes
The managing staff, Flipkart process and all the unprofessional team leaders.they will push you to work on your week off. They will ask for OT after shift.. truly unprofessional
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2023
Likes
Soo soo company
Dislikes
Not that much bad pressure is high
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Jun 2023
Likes
It was really a good place to work, to develop lots of skills. Everyone is very humble and cooperative.
Dislikes
Salary issue
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Feb 2022
Likes
I was there at the interview that's the first time this happened with me i mean bhyii kya company h yr hr Nikita was very good and professional and supportive but other's are like bhgwan ji vha sb malik h no sense of talking you have to sit 4 to 5 hours just for 5 minutes interview totally waste of time kbhi mt jao yha arey mene teeno round clear krlie uske bd b bolre h sorry you are not selected arey bhai hr ko khd mti issue h they were not capable of communicating properly if you are going for the interview please don't go search for another company...Read More
Dislikes
There is nothing to like about this company everything sucks here hr already have mti issue they don't know how to talk they have soo much attitude only 1 hr nikita mam was very sweet and helpful baki to jaise bhai ehsan kr rhe h tmse bt krke b don't ever visit if you have a free day to waste then most welcome
Customer Support Executive in
Noida
Reference Data Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Apr 2022
Likes
People are friendly and help each other.
Dislikes
I have faced 2 time OT issues.
Firstly they said we will give one 1hour for 100 rupees then they denied at the October then again they said now We promise that we will give it to you then postponed.
People also ask about Cogent E Services, Noida Customer Support Executives
Is Cogent E Services, Noida a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 33 employee reviews, it's clear that most customer support executives have an average experience working at Cogent E Services, Noida. Company culture holds the highest rating at 3.0, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Cogent E Services, Noida pay their Customer Support Executives well?
According to AmbitionBox reviews, Cogent E Services, Noida customer support executives rate their salary and benefits at 2.6 out of 5, based on 33 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Noida's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer support executives, click here.
How is the work culture at Cogent E Services, Noida for Customer Support Executives?
Work culture at Cogent E Services, Noida for customer support executives is rated 3.0 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services, Noida for customer support executives, click here.
How is the job security at Cogent E Services, Noida for Customer Support Executives?
Based on 33 reviews on AmbitionBox, Cogent E Services, Noida's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida. To read reviews about job security at Cogent E Services, Noida for customer support executives, click here.
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