Cogent E Services Customer Support ExecutiveNoida Reviews
based on 33 reviews
Updated 27 Sep, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
2.9
Work-Life balance
2.9
Job Security
2.8
Work Satisfaction
2.8
Skill development
2.6
Promotions/Appraisal
2.6
Salary & Benefits
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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33 reviews found
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Customer Support Executive in
Noida
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Worst company, I have ever seen.....Poor management who does not care about employee
Dislikes
Everything i dislike about this company...never join this company
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Executive in
Noida
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Apr 2022
Likes
I really like there trainer they are very helpful.
Dislikes
Just give some freedom to the agent.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Flipkart Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2022
Likes
All the team leaders are very helpful.cogent working environment is good I am happy that I was part of this organisation
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Top Cogent E Services Customer Support Executive Interview Questions
To be honest this company made me punctual.And also there are number of process and clients in this company so you can easily choose your preferred process and clients.
Dislikes
First of all canteen was pathetic and also they don't allow you to go outside for lunch or having food during your shift time that feels like you are in school.Also They don't increase the salary until you get promotion.....
Work Details
Overall my experience was not that much gud.But As I have worked here almost 2 years so I can say that one can work here.They provide gud salary.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2018
Likes
It's 3rd class company with 3rd class management, 3rd class status with this company
Dislikes
I worked with Tata sky process 3 month. management was totally poor of Tata sky.. I think there was uneducated, unlogical management, they don't understand advisor problm and issue...
People also ask about Cogent E Services, Noida Customer Support Executives
Is Cogent E Services, Noida a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 33 employee reviews, it's clear that most customer support executives have an average experience working at Cogent E Services, Noida. Company culture holds the highest rating at 3.0, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Cogent E Services, Noida pay their Customer Support Executives well?
According to AmbitionBox reviews, Cogent E Services, Noida customer support executives rate their salary and benefits at 2.6 out of 5, based on 33 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Noida's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer support executives, click here.
How is the work culture at Cogent E Services, Noida for Customer Support Executives?
Work culture at Cogent E Services, Noida for customer support executives is rated 3.0 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services, Noida for customer support executives, click here.
How is the job security at Cogent E Services, Noida for Customer Support Executives?
Based on 33 reviews on AmbitionBox, Cogent E Services, Noida's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Noida. To read reviews about job security at Cogent E Services, Noida for customer support executives, click here.
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