Cogent E Services Customer Support AssociateNoida Reviews
based on 23 reviews
Updated 30 Nov, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
2.8
Promotions/Appraisal
2.7
Skill development
2.7
Job Security
2.6
Work Satisfaction
2.5
Company culture
2.5
Work-Life balance
2.4
Salary & Benefits
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Support Associate Noida Reviews
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23 reviews found
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Popular
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Nothing
...........
Dislikes
Everything is awkward.
Customer Support Associate in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Nothing
Dislikes
Worst company ever to work in. There are no benefits just adding the mental stress without any work life balance.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2024
Likes
On time salary
Good management
Dislikes
Work from office
Infra problems
Work Details
Work days: Monday to Friday
(Strict Timings)
Top Cogent E Services Customer Support Associate Interview Questions
There is nothing such thing there that i doesn't like it.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2023
Likes
Cogent e service is the for the freshers here you learn new soft skills and communication skills this is good for freshers
Dislikes
In the Cogent e service working policy not good because here you are working full days but you getting on ems hwp
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jan 2023
Likes
Cogent E service is a nice place to work or for the growth of your skills.
Dislikes
The thing i most dislike here is an agent can't take unplanned leave in starting three months even agent is in any type of emergency.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Mar 2023
Likes
I like the working environment overthere, and cafeteria was also awesome.
Dislikes
Ur job is never safe, and too much pressure specifically In my domain, I have no idea about other's.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2023
Likes
N/A N/A N/A N/A N/A
Dislikes
See rating See rating
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jun 2022
Likes
I have a great experience of working at cogent e services ..there is so much ways to earn extras and also have opportunity to grow up.....
Dislikes
The one thing I dislike about this company that you can not go out of the office during shift time ....once you entered then you will go out when shift is over ......
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Good management
Dislikes
Salary criteria is too low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2022
Likes
Nothing
Dislikes
Hell organisation not supporting employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Luckily I got good team leader so it made my journey a bit easier.
Flexible hours
Dislikes
No benefits for employees and no appreciation.
They use to say at the time of hiring that you will get 14 holiday along with national holidays and let me tell you it's a lie.
No national holiday will be given either work and get paid or it will be marked as absent .
Management is poor .
No support if you are facing issue .
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Shipping & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2022
Likes
I did not even liked a single thing about Cogent. Cogent is the worst company I have ever worked with 😡😡😡
Dislikes
The Managers and the Trainees were very bad and they used to force us and treat us like a machine. The work culture was very very poor. I regret working in cogent. I left the company within 1 month only. I can write a article about dislikes in cogent I don't like to work in cogent at all. 😤😤😤😤
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2022
Likes
I only like in cogent E-service that is work which i have done in byjus
Dislikes
Very poor management mentality is very poor in this organisation
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Zomato blended process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2022
Likes
It's a very mediocre place where you can get promoted easily. There's no exposure ( a set of idiots are running that company ) with no management.
Dislikes
Mediocre place, below average kids, extremely dull and boring environment
Work Details
It's a BPO there are several changes in the shifts so you have to manage your own schedule basically get adapted to staying up late and waking up early