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Cogent E Services

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3.3

based on 2.8k Reviews

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Cogent E Services Customer Service Executive Mumbai Reviews

based on 4 reviews

Updated 6 Nov, 2024

Overall Rating

2.3/5

How AmbitionBox ratings work?

Category Ratings

3.0

Skill development

2.5

Job Security

1.9

Salary & Benefits

1.8

Company culture

1.7

Work Satisfaction

1.6

Promotions/Appraisal

1.4

Work-Life balance

4 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 17 May 2024

Likes

I like the security the office environment the colleague

Dislikes

They don’t give break on time they don’t provide our own paid leave whenever we want they don’t give any appraisal they want we to do work on festival but they don’t pay extra nor they provide any gifts to us and after 1.5 years also they don’t provide any internal promotion.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Nothing

Dislikes

Company policy was worst

What people are saying about Cogent E Services

View All

sky123

works at

Cogent E Services

Seeing Job in quality domain

I hope you’re doing well! I wanted to reach out to let you know that I am actively exploring job opportunities in the Quality Analyst domain, particularly at the Senior Associate or Lead Associate level. If you come across any openings or opportunities that align with my experience, I would greatly appreciate it if you could let me know or connect me with the right contacts. Thank you for your support!

Got a question about Cogent E Services?

Ask anonymously on communities.

Customer Service Executive in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 29 Oct 2023

Likes

No break tracking

Dislikes

Poor management skills No allowances nor deduction

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

What Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 09 Mar 2022

Likes

Everything depends on your mindset and personality. If you have a strength that you can perform best and get a promotion in 3 to 6 months.

Dislikes

I didn't like cogent, but I like the outbound process, perhaps I am not capable to do that work, or this is a wrong place where I am.

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Cogent E Services Customer Service Executive Reviews by Locations

Cogent E Services Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 67% of...Read more