Cogent E Services Reviews by 5 Employees

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Gender based rating

3.3

Rated by Women

2 reviews

1.8

Rated by Men

2 reviews

Jobseekers also viewed

Wipro Reviews

3.7

• 52.6k reviews

TCS Reviews

3.7

• 88.8k reviews

Infosys Reviews

3.6

• 38.8k reviews

HCLTech Reviews

3.5

• 35.7k reviews

Tech Mahindra Reviews

3.5

• 34.8k reviews

Accenture Reviews

3.8

• 55.7k reviews

Cognizant Reviews

3.8

• 49.7k reviews

Capgemini Reviews

3.7

• 41.3k reviews

IBM Reviews

4.0

• 21.9k reviews

iEnergizer Reviews

4.6

• 22.4k reviews

HDB Financial Services Reviews

4.0

• 20.2k reviews

WNS Reviews

3.4

• 11k reviews

Conneqt Business Solutions Reviews

3.7

• 8.7k reviews

Startek Reviews

3.1

• 7.5k reviews

Hexaware Technologies Reviews

3.6

• 5.8k reviews

KPMG India Reviews

3.5

• 5.4k reviews

HSBC Group Reviews

4.0

• 4.7k reviews

Firstsource Solutions Reviews

3.7

• 4.5k reviews

Standard Chartered Reviews

3.8

• 4.5k reviews

EY Global Delivery Services ( EY GDS) Reviews

3.6

• 3.4k reviews

5 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 May 2024

Likes

I like the security the office environment the colleague

Skill development - Good
Job security - Good

Dislikes

They don’t give break on time they don’t provide our own paid leave whenever we want they don’t give any appraisal they want we to do work on festival but they don’t pay extra nor they provide any gifts to us and after 1.5 years also they don’t provide any internal promotion.

Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2025

Likes

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2024

Likes

Nothing

Dislikes

Company policy was worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Oct 2023

Likes

No break tracking

Skill development - Good

Dislikes

Poor management skills No allowances nor deduction

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

What Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Mar 2022

Likes

Everything depends on your mindset and personality. If you have a strength that you can perform best and get a promotion in 3 to 6 months.

Skill development - Excellent
Promotions - Excellent
Company culture - Good

Dislikes

I didn't like cogent, but I like the outbound process, perhaps I am not capable to do that work, or this is a wrong place where I am.

Salary - Poor
Job security - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

Got a question about Cogent E Services?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Cogent E Services Customer Service Executive Reviews by Locations

Cogent E Services Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. ...Read more

Home >
Reviews >
Cogent E Services Reviews >
Cogent E Services Customer Service Executive Mumbai Reviews

Cogent E Services Customer Service Executive Mumbai Reviews

What employees say about Cogent E Services?

Gender based rating

Rated by Women

Rated by Men

5 reviews found

Tell us how to improve this page.

Cogent E Services Customer Service Executive Reviews by Locations

Cogent E Services Mumbai Reviews by Designations