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Cogent E Services

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based on 3k Reviews

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Cogent E Services Customer Service Associate Meerut Reviews

Updated 4 Feb, 2025

Overall Rating

3.7/5

based on 9 reviews

Rating distribution

5

3 (33.3%)

4

3 (33.3%)

3

1 (11.1%)

2

1 (11.1%)

1

1 (11.1%)

Category Ratings

3.6

Skill development

3.4

Job security

3.3

Work-life balance

3.2

Company culture

3.2

Work satisfaction

2.3

Salary

1.9

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

38% employees reported

No travel

80% employees reported

View more detailed insights

Cogent E Services is rated 3.7 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

Cogent E Services is rated 3.7 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Associate in Meerut

Full Time

·

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2025

Likes

Job security

Job security - Good
Promotions - Good

Dislikes

Seniors behaviour towards the male employee is not good

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Meerut

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Sellary timing is fix. Nowadays OT amount is providing on the time

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions are not allowed when agent present is low due to any type of problem

Salary - Bad
Promotions - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Meerut

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Aug 2023

Likes

nothing likes here only for money making can go

Skill development - Good
Work-life balance - Good

Dislikes

everything not so good

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top Cogent E Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview

Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy

View answer (1)

asked in Customer Service Associate interview

Q2. Tell me computer shortcut keys

View answers (2)

asked in Customer Service Associate interview

Q3. what do you know about insurance

View answer (1)

asked in Customer Service Associate interview

Q4. Sell this pen .

View answer (1)

Customer Service Associate in Meerut

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jun 2023

Likes

Nothing at all and management is not good.

Dislikes

Everything is worst at Cogent.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Meerut

Full Time

·

Oyo guest experience manager Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2022

Likes

I like the nature around the company it gave my positive vibes and even the support staff is friendly and we all work as a family....

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I don't like the cafeteria..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Meerut

Full Time

·

CSA Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 May 2022

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade fir chilling and company policies are good.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is a bond of +3 Years and salary is decent.

Work Details

The job is quite interesting. I struggle a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Meerut

Customer care Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 09 May 2022

Likes

Salary was timely credited..

Dislikes

Management was not good, shift timings preshorts system is not good

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Customer Service Associate in Meerut

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2019

Likes

Great team mates .training was very good and job security excellent.career growth is good and salary appraisal is also good work environment is very good

Job security - Excellent

Dislikes

Management was very bad and hr has no power executive is helpless when executive go to hr with their issue there is no solution given by hr because hr is under pressure by operation manager or team .need to powerful hr

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Associate in Meerut

Full Time

·

Customer Success Department

4.0

posted on 28 Jan 2024

Overall Rating

Return to all reviews

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Cogent E Services

HQ - Noida, Uttar Pradesh, India
IT Services & Consulting
10k-50k Employees (India)

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Cogent E Services Customer Service Associate Reviews by Locations

Cogent E Services Customer Service Associate Noida Reviews
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Cogent E Services Meerut Reviews by Designations

Cogent E Services Customer Care Executive Meerut Reviews
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Cogent E Services Quality Analyst Meerut Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 86% of... employees reported the working days at Cogent E Services as Rotational Shift. 63% employees reported the work timings at Cogent E Services as Strict timing. Read more

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Cogent E Services Reviews >
Cogent E Services Customer Service Associate Meerut Reviews

Cogent E Services Customer Service Associate Salaries in Meerut

based on 23 salaries

₹1.1 L/yr - ₹2.1 L/yr

16% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Cogent E Services Customer Service Associate Meerut

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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