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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Customer Care Executive Reviews

Updated 16 Feb, 2025
Overall Rating
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3.3/5
based on 185 reviews

Rating distribution

Category Ratings

3.1

Company culture

3.1

Job security

3.1

Work-life balance

3.1

Skill development

2.9

Promotions

2.9

Work satisfaction

2.8

Salary

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

58% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

50 reviews

3.1
male

Rated by Men

111 reviews

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Top Mentions in Cogent E Services Customer Care Executive Reviews
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185 reviews found

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Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Read Cogent E Services Customer Care Executive Reviews based on locations

3.6
 Noida

 (74)

3.5
 Meerut

 (21)

2.3
 Bangalore / Bengaluru

 (18)

3.8
 Bareilly

 (16)

3.6
 Mangaluru

 (8)

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People also ask about Cogent E Services's Customer Care Executives

Is Cogent E Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 185 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services. Company culture holds the highest rating at 3.1, while salary is rated the lowest amongst all factors at 2.8. Read reviews about salary on AmbitionBox.
Does Cogent E Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services customer care executives rate their salary and benefits at 2.8 out of 5, based on 185 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer care executives, click here .
How is the work culture at Cogent E Services for Customer Care Executives?
Work culture at Cogent E Services for customer care executives is rated 3.1 out of 5 by 185 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent E Services for Customer Care Executives?
Based on 185 reviews on AmbitionBox, Cogent E Services's customer care executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer care executives, click here .

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Cogent E Services Customer Care Executive Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 185 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 53% ...of employees reported the working days at Cogent E Services as Rotational Shift. 56% employees reported the work timings at Cogent E Services as Flexible timing. Read more

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Cogent E Services Office Photos
+8
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Cogent E Services Customer Care Executive Salary
based on 508 salaries
₹0.9 L/yr - ₹3.6 L/yr
13% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Cogent E Services Customer Care Executive
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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