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Cogent E Services Customer Care Executive Reviews

Updated 16 Feb, 2025
Overall Rating
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3.3/5
based on 186 reviews

Rating distribution

Category Ratings

3.2

Skill development

3.1

Company culture

3.1

Job security

3.1

Work-life balance

2.9

Promotions

2.9

Work satisfaction

2.8

Salary

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

59% employees reported

Gender based rating

3.5
female

Rated by Women

50 reviews

3.1
male

Rated by Men

112 reviews

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Top Mentions in Cogent E Services Customer Care Executive Reviews

186 reviews found

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People also ask about Cogent E Services's Customer Care Executives

Is Cogent E Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 186 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.8. Read reviews about skill development and salary on AmbitionBox.
Does Cogent E Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services customer care executives rate their salary and benefits at 2.8 out of 5, based on 186 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer care executives, click here .
How is the work culture at Cogent E Services for Customer Care Executives?
Work culture at Cogent E Services for customer care executives is rated 3.1 out of 5 by 186 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent E Services for Customer Care Executives?
Based on 186 reviews on AmbitionBox, Cogent E Services's customer care executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer care executives, click here .

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Cogent E Services Customer Care Executive Salary
based on 469 salaries
₹0.9 L/yr - ₹3.6 L/yr
13% less than the average Customer Care Executive Salary in India
View more details
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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