Cogent E Services Customer Support Executive Reviews
based on 99 reviews
Updated 25 Oct, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.9
Skill development
2.8
Company culture
2.8
Work-Life balance
2.7
Work Satisfaction
2.6
Salary & Benefits
2.5
Promotions/Appraisal
Cogent E Services is rated
3.1 out of 5 stars on
AmbitionBox, based on 99 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.1 out of 5 stars on
AmbitionBox, based on 99 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Cogent E Services Customer Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
99 reviews found
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Popular
Customer Support Executive in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2023
Likes
Some exceptions in attendance
Dislikes
Casual leave or earn leave need to increase the count
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2022
Likes
Friends
Dislikes
There is ugly system if you catch in those system then your salary will be deducted and if talk about to tk or manager then they will not take any responsibility while you have done your job. Like my shift was 9:30 pm to 6:30 am. No one has informed me shift was changed 10:00pm to 7:00am but in his system not showing 9 hours hence they marked half days while I worked my job and when I talked to tl they said that it can not be correct this is your mistake your amount will be deducted. So i left that job because it was done with me many time....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2023
Likes
It's good eco friendly organization, well support to assist to employees ☺☺☺
Dislikes
Salary
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2022
Likes
Describe your responsibilities in concise statements led by strong verbs. Focus on those skills and strengths that you possess and that you have identified as being important to your field. Try to incorporate industry specific key words.
Dislikes
Avoid summarizing or describing what a company or organization you worked with did or does. Describe your responsibilities and accomplishments in relationship to the job/organization, not the job/organization itself.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore Rural
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Feb 2023
Likes
Hi Cogent is nice place to work, good staff, excellence atmosphere. It's a best place to work
Dislikes
There is no growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Mar 2023
Likes
Nothing I liked
Dislikes
Worst experience ever
Not clear about log out timing
Sometimes 9.30am to 7.30pm
Or Sometimes 9.30am to 9pm also
Depends on manager mood...
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Getting into Cogent is much easier compared to another companies.
Dislikes
Getting out will become your first priority within first few months. Terrible working environment and special mention to the biometric & Cogent login page. They will deduct salary for sure in every month.
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 May 2023
Likes
Nothing
Dislikes
Everything , poor management
Customer Support Executive in
Mangaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Everything
Dislikes
Nothing as such all good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Their Quick responses.
Dislikes
There is no job security.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore Rural
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Overall Good environment
Dislikes
No and never
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Mar 2023
Likes
Work floor management are not got
Dislikes
Yes
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2023
Likes
As it's one the reputed company
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Vadodara
Full Time
·
Journalism Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Jan 2022
Likes
Previous time I can't speak hindi but after i working at cogent i'm very improved hindi
Dislikes
Sometimes I have not satisfied rule and regulations that's why
Work Details
Fine
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Not found
Customer Support Executive in
Noida
Full Time
·
eCommerce Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Nothing is there to appreciate
Dislikes
The managing staff, Flipkart process and all the unprofessional team leaders.they will push you to work on your week off. They will ask for OT after shift.. truly unprofessional
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Inbound Process Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2021
Likes
As a corporate they don't have any leaves and incentives part is really bad
People also ask about Cogent E Services's Customer Support Executives
Is Cogent E Services a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 99 employee reviews, it's clear that most customer support executives have an average experience working at Cogent E Services. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Support Executives well?
According to AmbitionBox reviews, Cogent E Services customer support executives rate their salary and benefits at 2.6 out of 5, based on 99 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer support executives, click here.
How is the work culture at Cogent E Services for Customer Support Executives?
Work culture at Cogent E Services for customer support executives is rated 2.8 out of 5 by 99 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer support executives, click here.
How is the job security at Cogent E Services for Customer Support Executives?
Based on 99 reviews on AmbitionBox, Cogent E Services's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer support executives, click here.
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