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Cogent E Services Customer Support Executive Reviews

based on 99 reviews
Updated 25 Oct, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

2.9

Job Security

2.9

Skill development

2.8

Company culture

2.8

Work-Life balance

2.7

Work Satisfaction

2.6

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Support Executive Reviews

99 reviews found

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Top Cogent E Services Customer Support Executive Interview Questions

Q1. How to up sales the product? Can you explain
View answer (1)
Q2. What is sale ? How to promote a product
View answer (1)
Q3. Any topic on delhi metro like this
View answer (1)
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People also ask about Cogent E Services's Customer Support Executives

Is Cogent E Services a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 99 employee reviews, it's clear that most customer support executives have an average experience working at Cogent E Services. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Support Executives well?
According to AmbitionBox reviews, Cogent E Services customer support executives rate their salary and benefits at 2.6 out of 5, based on 99 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer support executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer support executives, click here.
How is the work culture at Cogent E Services for Customer Support Executives?
Work culture at Cogent E Services for customer support executives is rated 2.8 out of 5 by 99 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer support executives, click here.
How is the job security at Cogent E Services for Customer Support Executives?
Based on 99 reviews on AmbitionBox, Cogent E Services's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer support executives, click here.

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Gender Based Ratings for Cogent E Services Customer Support Executive

based on 92 reviews
3.1
Rated by 28 Women

Rated 3.3 for Skill Development and 2.9 for Work-Life Balance

women
3.2
Rated by 64 Men

Rated 3.0 for Company Culture and 3.0 for Job Security

men

Working Days for Cogent E Services Customer Support Executive

based on 99 reviews
Rotational Shift
73%
Monday to Saturday
17%
Alternate Saturday off
6%
Monday to Friday
3%
Other
1%

Work Timings for Cogent E Services Customer Support Executive

based on 99 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
55%
11%
7%
27% employees reported other strict timings

Shift Timings for Cogent E Services Customer Support Executive

based on 99 reviews
Day shift
Night shift
92%
8%

Business Travel for Cogent E Services Customer Support Executive

based on 99 reviews
No travel
70%
Within city
26%
International travel
2%
Within country
2%
Cogent E Services Customer Support Executive Salary
based on 344 salaries
₹1.1 L/yr - ₹3.6 L/yr
13% less than the average Customer Support Executive Salary in India
View more details
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
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