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IBM
Comparebased on 21.5k Reviews
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Filter reviews by IBM Customer Support Executive Reviews
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What employees say about IBM?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
56% employees reported
Flexible timing
56% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
5 reviews
Jobseekers also viewed
9 reviews found
Customer Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent environment and supportive seniors and teammates
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
All good
Work Details
Work policy: WFH during corona then 2-3 days a week work from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as of now to tell
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now to tell
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about IBM
Customer Support Executive in Bangalore / Bengaluru
Income tax process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No
Work Details
It is easy to work
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Manyata tech park
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, good training modules
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No appraisals No salary hikes No job security
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive
Customer support representative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
IBM give lots of opportunities to diver and take our carrier , more importantce to innovation and every employee gets encouragement training to opt of their choice for skill development
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I felt IBM is good in most of the cases like career, women safety and equality etc the only thing a little annoying is the salary hikes as the hike give is very less
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Noida
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, good colleagues, great learning opportunities.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
TSS Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best part is working scope is limitless.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
No such thing found as of now
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Support Executive in Visakhapatnam
Airtel customer care executive health insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training process softskills anger management how to come out of stress etc great time working
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Next level promotion very political n personal
- Promotions - Bad
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Customer Support Executive in IT park kishangarh chandigarh
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It an honor to work with such a multinational company .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing to dislike
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Deputy Manager in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As per my experience company is good but my experience with my management is one of the worst in my 14 years. Some people are not working for employees they are think they are boss and they can do anything..
Dislikes
Management
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Gurgaon / Gurugram
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Infrastructure, Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Company is very good but people are bad. Supervisor along with other employee Bully. when made complaint nothing happens. Dont let you do job and dont follow hr policy. I was tslked very rudely by female supervisor and males bullied me by doing gestures. IF any thing happens like , do not hesitate to go to police.
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just Brand name
- Job security - Good
Dislikes
All power goes to Manager and they decided without any consult with Team members.
- Salary - Bad
- Promotions - Bad
Analyst in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Saturday sunday off
- Skill development - Good
Dislikes
The managers are not good at IBM.Even didn't paid me the last month salary.
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like everything there very perfect company for fresher and experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Office politics is more but ibm take proper care for the same like they have seperate team to resolve this kind of issues
Team Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible timings and hybrid work culture.
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No growth and recognition Lot of politics and bias among team members No good hike Work pressure
Technical Support Engineer in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee can maintain work & life.
- Skill development - Good
- Job security - Good
Dislikes
No appraisal, promotion.
- Salary - Bad
- Promotions - Bad
Customer Service Representative in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was good in IBM
Team Lead in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Management try to separate from employees and wanted to show premium class.
Deputy Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not balancing out salary for loyal employees. Other companies are giving far better package and internal growth.
Other IBM Reviews
Mobile Application Developer in Mumbai
Full Time
UI / UX Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company’s policies
Dislikes
Micro management from IBM senior manager for sbi client at belapur, no IT culture by IBM management. False commitment to client without prior technical feasibility and hence pressure on ground level resources. Mandatory weekend working, if you refuse they will threaten you.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Application Developer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can easily take sick leaves.
- Work-life balance - Excellent
Dislikes
Small term and very outdated projects. In interview even in client interview also they will ask questions like NASA but at ground level you will get work like a fresher. If you are an experienced person your all knowledge will get rusted here. And if by any chance you want to change the project. You need to face very bad politics. If you get frustrated and want to resign, you can not leave before 90 days. The buy out policy is there but your manager will not accept it....Read More
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Application Consultant in Hyderabad / Secunderabad
Full Time
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Maturity in policies and procedures, great learning resources
- Skill development - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Fully managers and scrum masters are major. No scope for developers and technical people career growth. They are just billable resources. No hikes and pramotions may get GDPR yearly once.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Systems Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work pressure depends on project. Overall good company to work and food for womens.
- Skill development - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No promotion and hikes at all. Promotion hikes gdp everything depends on PeM.
- Salary - Poor
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Advisory Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good technical team at cloud A lot of learnings for new talents Expert management in reducing hikes
- Company culture - Good
- Work-life balance - Good
Dislikes
Unnecessary learnings throughout the year at least at cloud Appraisal on jan however hikes on July No professional growth Fixing side effects of a fix gives an impression that the talent is working consistently Bloating ones work gets attention
- Salary - Bad
- Promotions - Bad
Senior Automation Test Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Work-life balance - Excellent
Dislikes
They don't even provide hikes if your pmr ratio is high and by giving silly reasons they keep you on under such situations where they will not give you hike. overall bad experience
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Data Analyst in Hyderabad / Secunderabad
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and company culture is good...for freshers first year hike will be good then u can expect normal hikes based on ur project revenue.
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing like dislike....all will be good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Application Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are too flexible in terms of work, productivity matters here. No strict work from office which is great by the way.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The promotion cycle looks terrible and of course, it is a service-based company, so can't expect a huge salary hikes.
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Package Consultant in Noida
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The hybrid policy even before covid. So work-Life balance is there. With wide number of projects, there are ample opportunities to work. Overall culture is good.
- Job security - Good
Dislikes
Taking Leaves are a struggle here unless you support in other areas. Minimum utilization is there and thus taking leaves is a pain.
Senior Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only work culture is good but that will put you in their comfort zone and you will never progress professionally.
- Skill development - Good
- Work-life balance - Good
Dislikes
People manager and HR are totally waste and they are never interested in your career path. You need to fight with everyone in IBM for your band progression. HR puts gun on People Manager and fires the employee. Your band progression in IBM is your worry and not your manager's worry.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- HQ - Armonk,New York, United States
- IT Services & Consulting
- 1 Lakh+ Employees (India)
- Public
- Financial Services
- Emerging Technologies
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IBM Reviews by Designations
- IBM Application Developer Reviews
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AmbitionBox has 9 IBM reviews submitted by IBM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IBM is the right company for you. 56% of employees reported the working days at IB...M as Rotational Shift. 56% employees reported the work timings at IBM as Flexible timing. Read more- Home >
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