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Accenture
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a senior lead
2w (edited)
Accenture VS Virtusa
I have 8+ Exp. I have to chose between Virtusa and Accenture depending on below details:
Accenture Fixed CTC = 27.5 LPA + 27% Variable Pay
Virtusa Fixed CTC = 24 LPA + 10% Variable Pay which is 100% payable every six months = 27.4 LPA (Total)
Virtusa is saying Client may absorb after 6 months and may give depending on the market standards. If my CTC is lower than Clients standard CTC then only i will get hike.
Accenture Designation = Associate Manager
Virtusa Designation = Sr Lead Engineer
Looking for a long term stay
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Customer Support Executive interview
Q1. How to handle a difficult customer
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asked in
Customer Support Executive interview
Q2. how can you handle customer who angry
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Customer Support Executive interview
Q3. how can you handle and escalation call
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People also ask about Accenture's Customer Support Executives
Is Accenture a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 64 employee reviews, it's clear that most customer support executives have an average experience working at Accenture. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about company culture and career growth on AmbitionBox.
Does Accenture pay their Customer Support Executives well?
According to AmbitionBox reviews, Accenture customer support executives rate their salary and benefits at 3.4 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's customer support executives salaries here and to read reviews specifically about salary and benefits at Accenture for customer support executives, click here.
How is the work culture at Accenture for Customer Support Executives?
Work culture at Accenture for customer support executives is rated 3.4 out of 5 by 64 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Accenture for customer support executives, click here.
How is the job security at Accenture for Customer Support Executives?
Based on 64 reviews on AmbitionBox, Accenture's customer support executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Accenture for customer support executives, click here.
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Gender Based Ratings for Accenture Customer Support Executive
based on 60 reviews
Rated by 40
Women
Rated by 20
Men
Working Days for Accenture Customer Support Executive
based on 64 reviews
Rotational Shift
58%
Monday to Friday
28%
Monday to Saturday
7%
Other
5%
Alternate Saturday off
2%
Work Timings for Accenture Customer Support Executive
based on 64 reviews
Flexible timing
Strict (9am - 7pm)
Strict (8.30pm - 6.30pm)
44%
7%
4%
45% employees reported other strict timings
Shift Timings for Accenture Customer Support Executive
based on 64 reviews
Day shift
Night shift
62%
38%
Business Travel for Accenture Customer Support Executive
based on 64 reviews
No travel
61%
Within city
29%
International travel
5%
Within country
5%
60%
more
than the average Customer Support Executive Salary in India
View more details
Office cab/shuttle
4 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
3 total
responses
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