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Accenture

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based on 56.6k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

About
Reviews
56.6k
Salaries
5.8L
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Accenture Customer Support Executive Hyderabad / Secunderabad Reviews

Updated 7 Aug, 2024

Overall Rating

4.1/5

based on 8 reviews

Rating distribution

5

4 (50.0%)

4

1 (12.5%)

3

2 (25.0%)

2

1 (12.5%)

1

0 (0%)

Category Ratings

4.5

Job security

4.5

Skill development

4.4

Work satisfaction

4.2

Company culture

3.7

Work-life balance

3.6

Salary

3.2

Promotions

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

50% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

5 reviews

4.4

Rated by Men

3 reviews

Accenture is rated 4.1 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th ... Read more

Accenture is rated 4.1 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Oct 2023

Likes

Work life balance

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

No promotions on experience Nd knowledge, promotions only on favoured candidates

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2023

Likes

It's one of best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no negetive I know

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Accenture

View All

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

Got a question about Accenture?

Ask anonymously on communities.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Content Management (Print / Online / Electronic) Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2022

Likes

Overall it's a good place to work we have good work culture as it's currently work from home so I don't have much interaction with the team we join for team activity once a week and the TL are understanding no issue with urgent leaves and we also have internal recruitment if you are skilled enough you can apply for various other positions and thats all hope you got to know something useful

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Accenture Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. How to handle a difficult customer

View answer (1)

asked in Customer Support Executive interview

Q2. how can you handle customer who angry

View answer (1)

asked in Customer Support Executive interview

Q3. how can you handle and escalation call

View answer (1)

asked in Customer Support Executive interview

Q4. Speak on a certain topic

View answer (1)

asked in Customer Support Executive interview

Q5. Tobacco topics explain

View answer (1)

Customer Support Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 May 2021

Likes

NA

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Women @ Work is now live!

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Customer Support Executive in Hyderabad / Secunderabad

Construction Engineering Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Feb 2021

Likes

NA

Dislikes

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Customer support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2020

Likes

Getting 1500 a day for overtime and Holiday Pays for working on holidays.

Dislikes

Promotion without hikes, politics, transport, work culture

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2018

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

You are reading trusted reviews. Keep reading to find out more about Accenture.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 07 Aug 2024

Overall Rating

Return to all reviews

Claim your company page and respond to reviews as an employer.

More about working at Accenture

#5 Best Mega Company - 2022

#1 Best Mega IT/ITES Company - 2022

#11 Best Mega Company - 2021

#3 Best Mega IT/ITES Company - 2021

HQ - Dublin, Ireland
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Software Product
Management Consulting

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Accenture Customer Support Executive Reviews by Locations

Accenture Customer Support Executive Bangalore / Bengaluru Reviews
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Accenture Hyderabad / Secunderabad Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 66% of employees reported the ...working days at Accenture as Rotational Shift. 50% employees reported the work timings at Accenture as Flexible timing. Read more

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Accenture Reviews >
Accenture Customer Support Executive Hyderabad / Secunderabad Reviews

Accenture Customer Support Executive Salaries in Hyderabad / Secunderabad

based on 59 salaries

₹2 L/yr - ₹7 L/yr

69% more than the average Customer Support Executive Salary in India

View more details

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