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Accenture
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a senior lead
2w (edited)
Accenture VS Virtusa
I have 8+ Exp. I have to chose between Virtusa and Accenture depending on below details:
Accenture Fixed CTC = 27.5 LPA + 27% Variable Pay
Virtusa Fixed CTC = 24 LPA + 10% Variable Pay which is 100% payable every six months = 27.4 LPA (Total)
Virtusa is saying Client may absorb after 6 months and may give depending on the market standards. If my CTC is lower than Clients standard CTC then only i will get hike.
Accenture Designation = Associate Manager
Virtusa Designation = Sr Lead Engineer
Looking for a long term stay
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Customer Support Executive interview
Q1. How to handle a difficult customer
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Customer Support Executive interview
Q2. how can you handle customer who angry
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Q3. how can you handle and escalation call
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People also ask about Accenture, Gurgaon / Gurugram Customer Support Executives
Is Accenture, Gurgaon / Gurugram a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 14 employee reviews, it's clear that most customer support executives have an average experience working at Accenture, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 4.1, while work-life balance is rated the lowest amongst all factors at 2.2. Read reviews about salary & benefits and work-life balance on AmbitionBox.
Does Accenture, Gurgaon / Gurugram pay their Customer Support Executives well?
According to AmbitionBox reviews, Accenture, Gurgaon / Gurugram customer support executives rate their salary and benefits at 4.1 out of 5, based on 14 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Accenture, Gurgaon / Gurugram is generally seen as a place that values and rewards its workforce fairly. You can know more about Accenture, Gurgaon / Gurugram's customer support executives salaries here and to read reviews specifically about salary and benefits at Accenture, Gurgaon / Gurugram for customer support executives, click here.
How is the work culture at Accenture, Gurgaon / Gurugram for Customer Support Executives?
Work culture at Accenture, Gurgaon / Gurugram for customer support executives is rated 2.9 out of 5 by 14 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture, Gurgaon / Gurugram for customer support executives, click here.
How is the job security at Accenture, Gurgaon / Gurugram for Customer Support Executives?
Based on 14 reviews on AmbitionBox, Accenture, Gurgaon / Gurugram's customer support executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture, Gurgaon / Gurugram. To read reviews about job security at Accenture, Gurgaon / Gurugram for customer support executives, click here.
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Gender Based Ratings for Accenture Customer Support Executive Gurgaon / Gurugram
based on 14 reviews
Rated by 11
Women
Rated by 3
Men
Working Days for Accenture Customer Support Executive Gurgaon / Gurugram
based on 14 reviews
Rotational Shift
70%
Other
20%
Monday to Friday
10%
Work Timings for Accenture Customer Support Executive Gurgaon / Gurugram
based on 14 reviews
Strict (9am - 7pm)
Flexible timing
Strict (8.30pm - 6.30am)
38%
25%
19%
18% employees reported other strict timings
Shift Timings for Accenture Customer Support Executive Gurgaon / Gurugram
based on 14 reviews
Day shift
Night shift
75%
25%
Business Travel for Accenture Customer Support Executive Gurgaon / Gurugram
based on 14 reviews
No travel
89%
Within city
11%
Accenture Customer Support Executive
Salaries in Gurgaon / Gurugram
based on 34 salaries
₹2.7
L/yr - ₹7
L/yr
61%
more
than the average Customer Support Executive Salary in India
View more details
Office cab/shuttle
1 total
response
Free meal
1 total
response
Health insurance
1 total
response
Job/Soft skill training
1 total
response
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