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Filter reviews by Infosys Customer Support Executive Reviews
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Category Ratings
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What employees say about Infosys?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Customer Support Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No I like to work
Customer Support Executive in Visakhapatnam
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skills
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work grom office & saraly benfits
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Contractual
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good experience working in Accenture company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Support Executive in Pune
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
great work culture, meritocracy based organisation
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
increments and career growth is slow
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We take all feedback seriously and use it to improve our processes. Because career growth is one of our top priorities, we are thrilled to hear you’ve enjoyed the growth opportunities at the company. We want to provide opportunities for growth to everyone on our team. It is a pleasure to work with you!
What people are saying about Infosys
Similar Designation Reviews
Senior Associate in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security If you are in a good project would have good work-life balance Have skill development opportunities however you have to find out it yourself Having good culture - again that depends on the project to project
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Dry promotions
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities
- Skill development - Good
- Job security - Good
Dislikes
No hike from past 3 years No promotion Variable pay is an issue
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: Any 12 days WFO
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand name, if you want to get married this company name can fetch you good bride and groom.
Dislikes
No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Senior Associate in Thiruvananthapuram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture and good to start IT life, good exposure to technologies and learnings
- Job security - Excellent
- Company culture - Good
Dislikes
Low salary, Rare hikes and job promotions,No incentives etc
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month
- Salary - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Associate in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The challenges are career growth, salary perks and promotions will be delay.
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Process Associate in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have change company and grout my crayer and improve my skills and build my career objectives
Dislikes
Grouting my skills and improve my skills and build my career objectives good position
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Noida
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has work-life balance and work time flexibility.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Learning experience, amazing exposure and campus facilities
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
Dislikes
The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Team Lead in Bhubaneswar
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Work-life balance
Likes
Job Security little bit better compare other software companies. Team members are good if you forgot about management
Dislikes
Companies will ask for Knowlege gain on multiple things but 95% you will time will not get any oppertunity to work on those technology . For a quality of of work/technology quality of project also required thats actually not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went....Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Infosys Reviews
Software Engineer in Bangalore / Bengaluru
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company goes out of its way to celebrate employee milestones, whether personal or professional, creating a supportive atmosphere A strong focus on maintaining a healthy balance between professional and personal life
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The company invests in training programs and other resources to help employees advance in their careers I’ve had the opportunity to advance in my career here, and I feel like my contributions are truly valued
Senior Systems Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Use of new technologies Employee Engagement Activities Proper Hierarchical Approach Job Security
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No promotions No transparency No Hike No Employee beneficial thoughts
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Systems Engineer in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
they give training, even if you have aced in the tests you won't get project and then after sometime you'll be expected to have some experience. And you are not even allowed to chose the field by yourself, you will be getting training on whatever they'll assign, whether you like it or not.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Test Analyst in Indore
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and company culture is good.
- Company culture - Good
- Work-life balance - Good
Dislikes
Office politics is very bad, some lead and managers who are from south try to dominates north people a lot as if they are not worthy enough.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technology Analyst in Bhubaneswar
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning through courses and help for external certifications
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Very bad salary growth, if you are fresher then don’t join Infosys, they will not give you any hike or opportunities
- Salary - Bad
Work Details
Work policy: 10 days a month
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Systems Engineer in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development you will have all sources to learn more.
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No one knows or want to know what your work is, promotions or any discussions are biased completely.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Lead Consultant in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture, Good perks and benefits, Good salary and their LT is Good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
As of now it's only about the processes, there are a lot of processes and it's very confusing to know whom to contact for which. Even at the client side there are a ton of documentations and all.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Process Specialist in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food price in phase 2 campus is low comparing it to outside food prices Huge and beautiful campus If you are a part of infosys LTD. Then its fine, but if you are a part of infosys BPM then it is tough
- Job security - Good
Dislikes
Infosys bpm culture There was no wfh Depends upon project too, Cab service is charable Management disrespect juniors or employees
- Salary - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Lead Consultant in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No job security, They blindly follow client, They don’t defend/support team. No hikes from years. People waited for 3 to 4 years and got below 5% hike
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate Consultant in Visakhapatnam
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Being a large and established IT company, it offers job security and steady career progression.
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Some roles may have strict policies around work-from-home or work hours
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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Infosys Reviews by Designations
- Infosys Senior Systems Engineer Reviews
- Infosys Technology Analyst Reviews
- Infosys System Engineer Reviews
- Infosys Senior Associate Consultant Reviews
- Infosys Associate Consultant Reviews
- Infosys Test Engineer Reviews
- Show more
- Infosys Senior Consultant Reviews
- Infosys Consultant Reviews
- Infosys Test Analyst Reviews
- Infosys Technical Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Infosys reviews submitted by Infosys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys is the right company for you.- Home >
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