Infosys Customer Support Executive Reviews

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning experience, amazing exposure and campus facilities

Dislikes

The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Job Security little bit better compare other software companies. Team members are good if you forgot about management

Dislikes

Companies will ask for Knowlege gain on multiple things but 95% you will time will not get any oppertunity to work on those technology . For a quality of of work/technology quality of project also required thats actually not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Clean, hygiene maintained in all places. 2. Quick resolution for all queries in each and every place. 3. Employee care for example cycle, umbrella availability in all buildings. 3.Hi-tech enabled whether it is security system or other places. 3. All securities, cleaners and other workers here are easily approachable. 4. Vide variety of food options in food court. It is spacious, well and cleanly maintained. 5. Very beautiful library...Read More

Dislikes

N/A

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing is special. Good if you follow 1 year work policy. Do not wait for appraisal or promotions. Bad management. Leads and all senior member kill you in side.

Dislikes

Do not like. 0 rating

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There campus is good, nothing apart from that is good.

Dislikes

No career growth, no salary hike for employees for the past 3 years, yet they send an email stating that they are increasing food court prices because they haven't done so in the last 2 years. What about employees' salaries?

Likes

Campus

Dislikes

Highly toxic work culture. Unit heads run the units as their private enterprises. Very fragile egos. Asking any question can be a reason enough for them to spoil your career. Unit heads create fake proofs for promoting their favorites and also they do the same when they have to spoil anyone's career. HR is for manager protection andnot for employee. You will join and leave the company at the same salary. Employee going on sick leave is also used against them during appraisals. Initiatives like IJP, salary correction and appraisals are all hoax. For internal job posting IJP they offer standard hike of 17% and move all increment into performance bonus and retirals. Your in hand will be less post promotion....Read More

Likes

There is nothing great working at Infosys except slogging and .

Dislikes

Doing unproductive tasks in the project. Productive work will be 30-40 % . Rest is unproductive work like excel work, documenting etc. Career is doomed working with such organisation. The worst is the management. They give a deaf ear to our expectations, issues etc. Always lazying and only waking up when the client makes any sound. Such an unprofessional organisation.

Likes

Some projects help you upskill and learn a lot of things. Otherwise you can utilize Lex learning platform or workshops for learning about new technologies.

Dislikes

Improper salary No promotion No appraisal Improper performance bonus Absolutely ridiculous rating even if you work for 70hrs every week Dirty politics

Work Details

Work policy: Optional to go to office. I work completely from home.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The project I am working in is awesome with so much scope to learn and teammates are very supportive of each other.

Dislikes

There should be more scope of managerial level discussion with the team.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It gives opportunity to learn and showcase talent.

Dislikes

It doesn't give early promotion to top performers they follow generic rule and based on that only they promote they don't give early promotion for exceptional performance and pay it also very less

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.