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Filter reviews by Infosys Customer Support Executive Reviews
Rating distribution
Category Ratings
Job security
Company culture
Salary
Work-life balance
Skill development
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What employees say about Infosys?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Customer Support Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No I like to work
Customer Support Executive in Visakhapatnam
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skills
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work grom office & saraly benfits
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Contractual
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good experience working in Accenture company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Support Executive in Pune
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
great work culture, meritocracy based organisation
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
increments and career growth is slow
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We take all feedback seriously and use it to improve our processes. Because career growth is one of our top priorities, we are thrilled to hear you’ve enjoyed the growth opportunities at the company. We want to provide opportunities for growth to everyone on our team. It is a pleasure to work with you!
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What people are saying about Infosys
Similar Designation Reviews
Senior Associate in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security If you are in a good project would have good work-life balance Have skill development opportunities however you have to find out it yourself Having good culture - again that depends on the project to project
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Dry promotions
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities
- Skill development - Good
- Job security - Good
Dislikes
No hike from past 3 years No promotion Variable pay is an issue
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: Any 12 days WFO
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand name, if you want to get married this company name can fetch you good bride and groom.
Dislikes
No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Senior Associate in Thiruvananthapuram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture and good to start IT life, good exposure to technologies and learnings
- Job security - Excellent
- Company culture - Good
Dislikes
Low salary, Rare hikes and job promotions,No incentives etc
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month
- Salary - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Associate in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The challenges are career growth, salary perks and promotions will be delay.
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Process Associate in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have change company and grout my crayer and improve my skills and build my career objectives
Dislikes
Grouting my skills and improve my skills and build my career objectives good position
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Noida
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has work-life balance and work time flexibility.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Learning experience, amazing exposure and campus facilities
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
Dislikes
The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Team Lead in Bhubaneswar
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security little bit better compare other software companies. Team members are good if you forgot about management
Dislikes
Companies will ask for Knowlege gain on multiple things but 95% you will time will not get any oppertunity to work on those technology . For a quality of of work/technology quality of project also required thats actually not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went....Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Infosys Reviews
Client Solution Lead in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NOTHING
Dislikes
1. Infosys hires skilled people to make their life miserable. 2. People in top management don't care about employees'growth. 3. Joined Infosys??? Forget about getting any yearly salary hike, for as many years as you decide to stay in the company. Reason could be any -You don't meet the no. Of work years criteria / Company is not growing (but paying good dividends to share holders) / Mmmm....HR and Manager don't have any idea WHY? / Please wait for 1-2 months to get an update. 4. Infosys fails to understand that...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Finance Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Fully stressed environment, no work life balance, no proper KT, no hikes, no promotions, huge work to be completed very in short period, work late night, work on weekends etc
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior Systems Engineer in Mysuru / Mysore
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing more than just a beautiful building
Dislikes
Salary , even after 2 year , 1.5 year in project, outstanding performer last year , 2 time quarterly award winner and you know what still no hike , no promotion
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
System Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Encourage to continiously to learn and upskill while providing oppyinity to improve CTC by proboding bridge program
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
Dislikes
Very less promotion opptuinity and during hike or apprisals they skip the employees by stating complex rules and certain loopholes even though we have received a good rating very bad policies during role progressions
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Technical Lead in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is a best company and we have many opportunities we have lot of entertainment and lot of knowledge we can gain knowledge and we have good and best company in India.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
in this company we have some dislikes like as compared to NFC and OFC food taste is complete different and without intimation HR will decide and removing the employee.
Associate Consultant in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good.
Dislikes
All things I dislike about Infosys.One of the worse decision of my life to join Infosys.Never join this company if you are even getting 5x salary hike never join I have experienced it.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
PLM Engineer in Chennai
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work mode
Dislikes
I have joined infosys for a contratul role and funny thing is even my manager is not sure with my role. He is not sure why he hired me. Once project got stabiled he told to leave on 29 November 2024.then internally got an opportunity to attend interview with a project manager and amazed with his knowledge. He has the knowledge of 5th standard student and expecting the contractual people to have PhD knowledge. Never join in infosys for a C2H role . I have lost my 6 months of learning period waste of time. Would be happy if Infosys would evolute from industrial revolution to digital revolution....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Lead in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid model, flexible timings,good campuses
Dislikes
Very Low salary compared to other organisations,No hikes, no physical team as all the people in team work from different locations
- Salary - Bad
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate Consultant in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Buildings are well maintained.
Dislikes
Its not MNC culture, they will ask you to work on weekends. Very bad clients they have, they will not recognize you have to do chatugari of everyone then they will know how hardworker you are. Not giving any hike
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Systems Engineer in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and work life is best here people and gain their skil in other fields also along with project work.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hikes and aprisal are not proper..not given from years even with good work.
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Infosys Reviews by Designations
- Infosys Senior Systems Engineer Reviews
- Infosys Technology Analyst Reviews
- Infosys System Engineer Reviews
- Infosys Senior Associate Consultant Reviews
- Infosys Associate Consultant Reviews
- Infosys Test Engineer Reviews
- Show more
- Infosys Senior Consultant Reviews
- Infosys Consultant Reviews
- Infosys Test Analyst Reviews
- Infosys Technical Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Infosys reviews submitted by Infosys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys is the right company for you.- Home >
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