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3.8

based on 47k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Cognizant Customer Support Executive Reviews

based on 18 reviews
Updated 17 Nov, 2024

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

4.6

Company culture

4.6

Skill development

4.6

Work-Life balance

4.5

Promotions/Appraisal

4.4

Work Satisfaction

4.3

Salary & Benefits

Top Mentions in Cognizant Customer Support Executive Reviews

18 reviews found

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People also ask about Cognizant's Customer Support Executives

Is Cognizant a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 18 employee reviews, it's clear that most customer support executives have a positive experience working at Cognizant. Job Security holds the highest rating at 4.7, while salary & benefits is rated the lowest amongst all factors at 4.3. Read reviews about job security and salary & benefits on AmbitionBox.
Does Cognizant pay their Customer Support Executives well?
According to AmbitionBox reviews, Cognizant customer support executives rate their salary and benefits at 4.3 out of 5, based on 18 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Cognizant is generally seen as a place that values and rewards its workforce fairly. You can know more about Cognizant's customer support executives salaries here and to read reviews specifically about salary and benefits at Cognizant for customer support executives, click here.
How is the work culture at Cognizant for Customer Support Executives?
Work culture at Cognizant for customer support executives is rated 4.6 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Cognizant. To read reviews specifically about work culture at Cognizant for customer support executives, click here.
How is the job security at Cognizant for Customer Support Executives?
Based on 18 reviews on AmbitionBox, Cognizant's customer support executives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Cognizant, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Cognizant for customer support executives, click here.

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Gender Based Ratings for Cognizant Customer Support Executive

based on 18 reviews
4.6
Rated by 10 Women

Rated 4.5 for Company Culture and 4.4 for Work-Life Balance

women
4.6
Rated by 8 Men

Rated 5.0 for Job Security and 4.9 for Skill Development

men

Working Days for Cognizant Customer Support Executive

based on 18 reviews
Monday to Friday
58%
Rotational Shift
21%
Monday to Saturday
14%
Other
7%

Work Timings for Cognizant Customer Support Executive

based on 18 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (8pm - 4am)
57%
9%
9%
25% employees reported other strict timings

Shift Timings for Cognizant Customer Support Executive

based on 18 reviews
Night shift
Day shift
80%
20%

Business Travel for Cognizant Customer Support Executive

based on 18 reviews
No travel
64%
Within country
18%
International travel
9%
Within city
9%
Cognizant Customer Support Executive Salary
based on 39 salaries
₹2.2 L/yr - ₹5.5 L/yr
23% more than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
3 total responses
freemeal
Free meal
3 total responses
retirement
Retirement benefits
2 total responses
+21 more benefits
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