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Teleperformance
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Teleperformance Agent Interview Questions and Answers
Teleperformance Agent Interview Experiences
21 interviews found
Anonymous
(1 Question)
- Q1. Being confident
(1 Question)
- Q1. About yourself hobbies studies and why bpo
It's typing and listing test
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About yourself? Aim in life basic simple questions
- Q2. Basic set of questions related to captioning.
Caption whatever you hear from the audio
(3 Questions)
- Q1. Same basic things as round 1
- Q2. Personal goal, why do you want to join teleperformance
- Ans.
My personal goal is to develop my customer service skills and contribute to a successful team at Teleperformance.
I am passionate about providing excellent customer service and believe Teleperformance is a great place to enhance my skills.
I am excited about the opportunity to work with a diverse team and learn from experienced professionals in the industry.
I am motivated to achieve personal growth and career advancement
- Q3. Have you got prior experience. You education details.
- Ans.
Yes, I have 5 years of experience in sales and marketing. I have a Bachelor's degree in Business Administration.
5 years of experience in sales and marketing
Bachelor's degree in Business Administration
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details
There were some common reasoning MCQs for checking presence of mind and quick decision making.
(4 Questions)
- Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in cricket? And why? Q5. Tell us about your ...
- Q2. Are you comfortable with rotational shifts?
- Q3. Are you ok with calling and chat process
- Ans.
Yes, I am comfortable with both calling and chat processes.
I have experience in customer service roles that involve calling and chatting with clients.
I am proficient in communication skills and can adapt to different communication channels.
I am comfortable using chat platforms and phone systems for communication.
I understand the importance of clear and effective communication in customer interactions.
- Q4. When you will join?
Interview Preparation Tips
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.
What people are saying about Teleperformance
Selected
I appeared for an interview in Oct 2023.
(5 Questions)
- Q1. Introduction Daily routine Favourite person Favourite movement Previous job related Company related
- Q2. Introduction Family background How to maintain shift
- Ans.
Maintaining shift in family background
Open communication with family members
Set boundaries and expectations
Regular family meetings to discuss any issues
Support each other through challenges
Celebrate achievements together
- Q3. Favourite movement
- Q4. Experience related
- Q5. Introduction Daily routine
- Ans.
My daily routine involves waking up early, exercising, working, spending time with family, and winding down before bed.
Wake up early to start the day
Exercise in the morning for physical and mental health
Work on tasks and projects throughout the day
Spend quality time with family and loved ones in the evening
Wind down before bed with a relaxing activity like reading or meditation
Teleperformance interview questions for designations
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself Your strength and your Weekness
(3 Questions)
- Q1. Previous work experience What you learn your previous work ?
- Q2. How to handle work load ?
- Ans.
Handling work load involves prioritizing tasks, setting realistic goals, delegating when necessary, and taking breaks to avoid burnout.
Prioritize tasks based on deadlines and importance
Break down large tasks into smaller, manageable chunks
Delegate tasks to team members if possible
Take regular breaks to avoid burnout and maintain productivity
- Q3. How to manage over time ?
- Ans.
Managing over time involves setting priorities, creating a schedule, delegating tasks, taking breaks, and staying organized.
Set priorities to focus on important tasks first
Create a schedule to allocate time for each task
Delegate tasks to others to lighten your workload
Take breaks to avoid burnout and maintain productivity
Stay organized by using tools like calendars and to-do lists
Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Why should you hire you
- Q2. Why join you teleperfomens
(2 Questions)
- Q1. 3 mnth no leave
- Q2. Self introduction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. Introduce your your self
- Q2. Then I Introduce myself
- Q3. The round is AM round
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Question on Social issues (any topic), answer in English only.
Email writing, chat process questions and assessment questions
(3 Questions)
- Q1. Tell me about yourself
- Q2. What you think of customer Support
- Ans.
Customer support is crucial for customer satisfaction and loyalty.
Good customer support can turn a dissatisfied customer into a loyal one.
Prompt and effective resolution of customer issues is important.
Personalized and empathetic communication can enhance the customer experience.
Customer support should be available through multiple channels.
Continuous improvement and feedback analysis can help improve customer support.
...
- Q3. Why you left previous organisation
Interview Preparation Tips
- Communication Skills
Selected
I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.
(2 Questions)
- Q1. From where you hear for this job
- Ans. I heard for this job from my friends
- Q2. Why you want to do this job
- Ans. I want to do this job because i need some some experience in this field and earn some money for my personal expenses
Some question based on the english grammar and some of maths and some questions based on banking
My third round is typing test
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to join Teleperformance/BPO company?
- Q2. Any random topics like profesionalism, corona , GDP, any thing about GK
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Agent interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
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Teleperformance Agent Interview Process
based on 20 interviews
3 Interview rounds
- HR Round - 1
- HR Round - 2
- Aptitude Test Round
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Teleperformance Agent Reviews and Ratings
based on 209 reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.8 L/yr - ₹7 L/yr |
|
Customer Service Executive
6.3k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
5.4k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.5k
salaries
| ₹1.2 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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