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Teleperformance
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It's typing and listing test
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I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.
Caption whatever you hear from the audio
My personal goal is to develop my customer service skills and contribute to a successful team at Teleperformance.
I am passionate about providing excellent customer service and believe Teleperformance is a great place to enhance my skills.
I am excited about the opportunity to work with a diverse team and learn from experienced professionals in the industry.
I am motivated to achieve personal growth and career advancement
Yes, I have 5 years of experience in sales and marketing. I have a Bachelor's degree in Business Administration.
5 years of experience in sales and marketing
Bachelor's degree in Business Administration
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
There were some common reasoning MCQs for checking presence of mind and quick decision making.
Yes, I am comfortable with both calling and chat processes.
I have experience in customer service roles that involve calling and chatting with clients.
I am proficient in communication skills and can adapt to different communication channels.
I am comfortable using chat platforms and phone systems for communication.
I understand the importance of clear and effective communication in customer interactions.
What people are saying about Teleperformance
I was interviewed in Oct 2023.
Maintaining shift in family background
Open communication with family members
Set boundaries and expectations
Regular family meetings to discuss any issues
Support each other through challenges
Celebrate achievements together
My daily routine involves waking up early, exercising, working, spending time with family, and winding down before bed.
Wake up early to start the day
Exercise in the morning for physical and mental health
Work on tasks and projects throughout the day
Spend quality time with family and loved ones in the evening
Wind down before bed with a relaxing activity like reading or meditation
Teleperformance interview questions for designations
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
Handling work load involves prioritizing tasks, setting realistic goals, delegating when necessary, and taking breaks to avoid burnout.
Prioritize tasks based on deadlines and importance
Break down large tasks into smaller, manageable chunks
Delegate tasks to team members if possible
Take regular breaks to avoid burnout and maintain productivity
Managing over time involves setting priorities, creating a schedule, delegating tasks, taking breaks, and staying organized.
Set priorities to focus on important tasks first
Create a schedule to allocate time for each task
Delegate tasks to others to lighten your workload
Take breaks to avoid burnout and maintain productivity
Stay organized by using tools like calendars and to-do lists
Get interview-ready with Top Teleperformance Interview Questions
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.
Email writing, chat process questions and assessment questions
Customer support is crucial for customer satisfaction and loyalty.
Good customer support can turn a dissatisfied customer into a loyal one.
Prompt and effective resolution of customer issues is important.
Personalized and empathetic communication can enhance the customer experience.
Customer support should be available through multiple channels.
Continuous improvement and feedback analysis can help improve customer support.
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I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.
Some question based on the english grammar and some of maths and some questions based on banking
My third round is typing test
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
The duration of Teleperformance Agent interview process can vary, but typically it takes about less than 2 weeks to complete.
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3 Interview rounds
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