60+ Teleperformance Agent Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Agent Interview Experiences

21 interviews found

Agent Interview Questions & Answers

Anonymous

posted on 20 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Being confident

Add your answer

Round 2 - Behavioral

(1 Question)

Q1. About yourself hobbies studies and why bpo

Add your answer

Round 3 - Coding Test

It's typing and listing test

Agent Interview Questions & Answers

Anonymous

posted on 21 Jan 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. About yourself? Aim in life basic simple questions

Add your answer

Q2. Basic set of questions related to captioning.

Add your answer

Round 2 - Assignment

Caption whatever you hear from the audio

Round 3 - One-on-one

(3 Questions)

Q1. Same basic things as round 1

Add your answer

Q2. Personal goal, why do you want to join teleperformance

Ans.

My personal goal is to develop my customer service skills and contribute to a successful team at Teleperformance.

I am passionate about providing excellent customer service and believe Teleperformance is a great place to enhance my skills.
I am excited about the opportunity to work with a diverse team and learn from experienced professionals in the industry.
I am motivated to achieve personal growth and career advancement

Answered by AI

Add your answer

Q3. Have you got prior experience. You education details.

Ans.

Yes, I have 5 years of experience in sales and marketing. I have a Bachelor's degree in Business Administration.

5 years of experience in sales and marketing
Bachelor's degree in Business Administration

Answered by AI

Add your answer

Agent Interview Questions & Answers

Anonymous

posted on 10 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Not Selected

I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details

Add your answer

Round 3 - Aptitude Test

There were some common reasoning MCQs for checking presence of mind and quick decision making.

Round 4 - One-on-one

(4 Questions)

Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in cricket? And why? Q5. Tell us about your ...

Add your answer

Q2. Are you comfortable with rotational shifts?

Add your answer

Q3. Are you ok with calling and chat process

Ans.

Yes, I am comfortable with both calling and chat processes.

I have experience in customer service roles that involve calling and chatting with clients.
I am proficient in communication skills and can adapt to different communication channels.
I am comfortable using chat platforms and phone systems for communication.
I understand the importance of clear and effective communication in customer interactions.

Answered by AI

Add your answer

Q4. When you will join?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tip 1.. Make your resume according to your education, mention work experience if any.
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.

What people are saying about Teleperformance

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a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. ... read more

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Agent Interview Questions & Answers

Anonymous

posted on 10 Nov 2023

Interview experience

Excellent

Difficulty level

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - One-on-one

(5 Questions)

Q1. Introduction Daily routine Favourite person Favourite movement Previous job related Company related

Add your answer

Q2. Introduction Family background How to maintain shift

Ans.

Maintaining shift in family background

Open communication with family members
Set boundaries and expectations
Regular family meetings to discuss any issues
Support each other through challenges
Celebrate achievements together

Answered by AI

Add your answer

Q3. Favourite movement

Add your answer

Q4. Experience related

Add your answer

Q5. Introduction Daily routine

Ans.

My daily routine involves waking up early, exercising, working, spending time with family, and winding down before bed.

Wake up early to start the day
Exercise in the morning for physical and mental health
Work on tasks and projects throughout the day
Spend quality time with family and loved ones in the evening
Wind down before bed with a relaxing activity like reading or meditation

Answered by AI

Add your answer

Agent Interview Questions & Answers

Anonymous

posted on 6 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself Your strength and your Weekness

Add your answer

Round 2 - One-on-one

(3 Questions)

Q1. Previous work experience What you learn your previous work ?

Add your answer

Q2. How to handle work load ?

Ans.

Handling work load involves prioritizing tasks, setting realistic goals, delegating when necessary, and taking breaks to avoid burnout.

Prioritize tasks based on deadlines and importance
Break down large tasks into smaller, manageable chunks
Delegate tasks to team members if possible
Take regular breaks to avoid burnout and maintain productivity

Answered by AI

Add your answer

Q3. How to manage over time ?

Ans.

Managing over time involves setting priorities, creating a schedule, delegating tasks, taking breaks, and staying organized.

Set priorities to focus on important tasks first
Create a schedule to allocate time for each task
Delegate tasks to others to lighten your workload
Take breaks to avoid burnout and maintain productivity
Stay organized by using tools like calendars and to-do lists

Answered by AI

Add your answer

Get interview-ready with Top Teleperformance Interview Questions

Agent Interview Questions & Answers

Anonymous

posted on 5 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Why should you hire you

Add your answer

Q2. Why join you teleperfomens

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. 3 mnth no leave

Add your answer

Q2. Self introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview

Agent Jobs at Teleperformance

View all

Mega openings For DRA Certified- Debt Recovering agents

Hyderabad / Secunderabad

1-3 Yrs

₹ 1.25-2.75 LPA

Agent Interview Questions & Answers

Anonymous

posted on 24 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Introduce your your self

Add your answer

Q2. Then I Introduce myself

Add your answer

Q3. The round is AM round

Add your answer

Agent Interview Questions & Answers

Anonymous

posted on 13 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Question on Social issues (any topic), answer in English only.

Add your answer

Round 3 - Assignment

Email writing, chat process questions and assessment questions

Round 4 - One-on-one

(3 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What you think of customer Support

Ans.

Customer support is crucial for customer satisfaction and loyalty.

Good customer support can turn a dissatisfied customer into a loyal one.
Prompt and effective resolution of customer issues is important.
Personalized and empathetic communication can enhance the customer experience.
Customer support should be available through multiple channels.
Continuous improvement and feedback analysis can help improve customer support.
...

Answered by AI

Add your answer

Q3. Why you left previous organisation

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Agent interview:

Communication Skills

Interview preparation tips for other job seekers - Just be comfortable and if you are not very much comfortable in English use to speak slowly

Agent Interview Questions & Answers

Anonymous

posted on 8 May 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. From where you hear for this job

Ans. I heard for this job from my friends

Answered Anonymously

Add your answer

Q2. Why you want to do this job

Ans. I want to do this job because i need some some experience in this field and earn some money for my personal expenses

Answered Anonymously

Add your answer

Round 3 - Aptitude Test

Some question based on the english grammar and some of maths and some questions based on banking

Round 4 - Coding Test

My third round is typing test

Agent Interview Questions & Answers

Anonymous

posted on 22 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Why do you want to join Teleperformance/BPO company?

Add your answer

Q2. Any random topics like profesionalism, corona , GDP, any thing about GK

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and reply their questions from core of your heart and make sure to reply in less time without fumbling and don't get nervoused please

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Agent interview?

Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for Teleperformance Agent interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Collections, Customer Service, Digital Marketing, B2B and Business Development.

What are the top questions asked in Teleperformance Agent interview?

Some of the top questions asked at the Teleperformance Agent interview -

What is BPO and full form of ...read more
What you think of customer Supp...read more
Are you ok with calling and chat proc...read more

How long is the Teleperformance Agent interview process?

The duration of Teleperformance Agent interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Agent Interview Process

based on 20 interviews

3 Interview rounds

HR Round - 1
HR Round - 2
Aptitude Test Round

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Teleperformance Agent Salary

based on 644 salaries

₹1 L/yr - ₹7 L/yr

8% more than the average Agent Salary in India

View more details

Agent Jobs at Teleperformance

Mega openings For DRA Certified- Debt Recovering agents

Hyderabad / Secunderabad

1-3 Yrs

₹ 1.25-2.75 LPA

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