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Startek Agent Interview Questions and Answers

Updated 11 Sep 2024

Startek Agent Interview Experiences

5 interviews found

Agent Interview Questions & Answers

user image Ankita's World

posted on 11 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Is this company policy if people come together they will rejecte candidate with out any reason?
  • Ans. 

    No, it is not company policy to reject candidates without reason if people come together.

    • Company policy is to provide feedback and reasons for rejection to candidates.

    • Decisions are based on qualifications, experience, and fit for the role.

    • Rejecting candidates without reason can lead to legal issues and damage company reputation.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I was In startek Flipkart process kolkata. I have completed 1 year after that for some issue I have regine from that company after 3 months I decided to to join the company again. I HAVE all experience later from startek. But when I again went for interview In startek There is a Assistant Manager his Name is Asutosh kumar. He was taking interview. He started to claim false eligatinos that we had done abscond from the company. We all 3 people we wanted to again work in startek but he rejected as that because we came together for interview he will not select us. And he is cotinue blaming us that we have done abscond from the company but we had all the paper with us. And he rejected us. Is that company policy if some people knows each other and they come for interview together they should rejected. Kindly check this issue
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata

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Agent Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

When tha trening started, case deremination took place and I was told how to solve this case.

Round 3 - One-on-one 

(1 Question)

  • Q1. At the time of the interview, Qualification was the raised, do I have any previous experience? In this, questions were asked about family background.

Agent Interview Questions Asked at Other Companies

Q1. If you had 1 crore rupees what would you do with them?
Q2. How to increase your sell and what strategy to work the situation
Q3. What is BPO and full form of BPO
asked in Startek
Q4. Is this company policy if people come together they will rejecte ... read more
Q5. 1. How can trace the customer who has charge off

Agent Interview Questions & Answers

user image Anonymous

posted on 15 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. What are your strengths and weekness

Agent Interview Questions & Answers

user image Shailendra Singh

posted on 18 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Language you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q2. What is last Job?
  • Q3. Why are you in Bangalore?
  • Q4. How long you will stay here if you selected?
  • Q5. We provide only 13800 salary for freshers. Is it Ok?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is Good to join but no opportunity to grow you for further promotions.

There lots of pressure to close the ticket.

I have joined the company because it was my first Job. I have surved 2 years 8 months. I left the company because of fake promises by Manager and TLs.

They will not release you if you perform good but they will also not do any hike or promotion on the basis of your performance. They will do fake promises to make you stay in the company until they will get good back-up of yours

If they find back-up they will let you go. Till that time we release that "Kash 6 months ya 9 months me switch kiya hota to avi double salary hota".

This is true I felt this after 2 years 8 months of service in STARTEK.

Startek interview questions for designations

 Calling Agent

 (3)

 Customer Agent

 (1)

 Agent Advisor

 (1)

 Collection Agent

 (1)

 Customer Service Agent

 (1)

 Debt Recovery Agent

 (1)

 Customer Care Executive

 (41)

 Operations Executive

 (37)

Agent Interview Questions & Answers

user image Anonymous

posted on 10 Jul 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(6 Questions)

  • Q1. What do you know about the voice process
  • Q2. 5 main points for customer satisfaction
  • Ans. 

    Customer satisfaction can be achieved through various means. Here are 5 main points to consider.

    • Excellent customer service

    • High-quality products or services

    • Timely delivery or response

    • Personalized attention and care

    • Effective problem resolution

  • Answered by AI
  • Q3. Do you shop online? And why do you shop online?
  • Q4. One topic was given and you have to speak on it for a minute in the language they ask you to speak it maybe Hindi or English
  • Q5. Advantages and disadvantages of online shopping
  • Ans. 

    Online shopping offers convenience and a wide selection, but it also has drawbacks such as potential fraud and lack of physical interaction.

    • Advantages of online shopping include convenience, as customers can shop from the comfort of their own homes and have items delivered to their doorstep.

    • Online shopping provides a wide selection of products, allowing customers to compare prices and find unique items that may not be ...

  • Answered by AI
  • Q6. Past work experience

Interview Preparation Tips

Topics to prepare for Startek Agent interview:
  • Current topics
Interview preparation tips for other job seekers - We just need to prove our communication skills nothing else, it's very easy to get shortlisted for the voice process, we just need to answer confidently.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? What are your strengths and weakness?
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be yourself and prepare before the one-on-one interview with the Interviewer. Even if you studder please try to complete each sentence fluently. And be different in a positive way that will impress the recruiter. Don't worry, you will crack the interview!

I applied via Naukri.com and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with our organization?
  • Q2. Why do you think you are eligible for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - People were nice and it was easy to get through

I applied via Referral and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. I have been asked several questions.
  • Q2. Tell me about yourself?
  • Q3. How much comfertable you are in rotational shift?
  • Q4. How
  • Ans. 

    Can you explain how you handle difficult clients?

    • I listen actively to their concerns

    • I remain calm and professional

    • I try to find common ground and a solution

    • I escalate to a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone
My name is Mamta from Bokaro.
In teleperformance I had an telephonic interview were I had been asked about myself and after that HR told me to tell something for 2,3 minutes. They were checking the english pronunciation only. I personally advice that be calm and answer all the Question. No need to fear on telephonic interview. If you think you cant provide the answer just say I am sorry I am unable without hesitation.
All the best and best of Luck too.

I applied via Naukri.com and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The will ask very simple and non related to technical question. They only check that wether you have the communication level which is in english.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please guys n gals dont ever join this organisation. This is the worst company in the world. They have lots have hidden norms regarding salary and work. The work culture is also worst. This Organisation is basically non employee concern. The HR dont have any responsibilty for the candidate. Is salary they deduct the employer share PF from the candidates salary. This company is not for making career. They have lots test to give before you get the joining letter. If you dont pass the test they will send to some other process interveiw.

Agent Interview Questions & Answers

TCS user image Anonymous

posted on 2 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why Do you want job this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Because I have a experience for 1 year in tech Mahindra Pvt ltd
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Startek Interview FAQs

How many rounds are there in Startek Agent interview?
Startek interview process usually has 1-2 rounds. The most common rounds in the Startek interview process are One-on-one Round, Resume Shortlist and Case Study.
What are the top questions asked in Startek Agent interview?

Some of the top questions asked at the Startek Agent interview -

  1. Is this company policy if people come together they will rejecte candidate with...read more
  2. 5 main points for customer satisfact...read more
  3. Language you k...read more

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Startek Agent Interview Process

based on 5 interviews

Interview experience

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Startek Agent Salary
based on 185 salaries
₹0.5 L/yr - ₹4 L/yr
19% less than the average Agent Salary in India
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Startek Agent Reviews and Ratings

based on 69 reviews

3.2/5

Rating in categories

3.1

Skill development

2.9

Work-life balance

2.9

Salary

3.1

Job security

3.0

Company culture

2.3

Promotions

2.9

Work satisfaction

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