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Startek Agent Interview Questions and Answers
Startek Agent Interview Experiences
5 interviews found
Ankita's World
I applied via Walk-in
(1 Question)
- Q1. Is this company policy if people come together they will rejecte candidate with out any reason?
- Ans.
No, it is not company policy to reject candidates without reason if people come together.
Company policy is to provide feedback and reasons for rejection to candidates.
Decisions are based on qualifications, experience, and fit for the role.
Rejecting candidates without reason can lead to legal issues and damage company reputation.
Interview Preparation Tips
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata
Anonymous
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
When tha trening started, case deremination took place and I was told how to solve this case.
(1 Question)
- Q1. At the time of the interview, Qualification was the raised, do I have any previous experience? In this, questions were asked about family background.
Selected
I applied via Job Fair and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Q2. What are your strengths and weekness
Shailendra Singh
Selected
I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
(5 Questions)
- Q1. Language you know
- Ans.
I am fluent in English, Spanish, and French.
English
Spanish
French
- Q2. What is last Job?
- Q3. Why are you in Bangalore?
- Q4. How long you will stay here if you selected?
- Q5. We provide only 13800 salary for freshers. Is it Ok?
Interview Preparation Tips
There lots of pressure to close the ticket.
I have joined the company because it was my first Job. I have surved 2 years 8 months. I left the company because of fake promises by Manager and TLs.
They will not release you if you perform good but they will also not do any hike or promotion on the basis of your performance. They will do fake promises to make you stay in the company until they will get good back-up of yours
If they find back-up they will let you go. Till that time we release that "Kash 6 months ya 9 months me switch kiya hota to avi double salary hota".
This is true I felt this after 2 years 8 months of service in STARTEK.
Startek interview questions for designations
I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.
(6 Questions)
- Q1. What do you know about the voice process
- Q2. 5 main points for customer satisfaction
- Ans.
Customer satisfaction can be achieved through various means. Here are 5 main points to consider.
Excellent customer service
High-quality products or services
Timely delivery or response
Personalized attention and care
Effective problem resolution
- Q3. Do you shop online? And why do you shop online?
- Q4. One topic was given and you have to speak on it for a minute in the language they ask you to speak it maybe Hindi or English
- Q5. Advantages and disadvantages of online shopping
- Ans.
Online shopping offers convenience and a wide selection, but it also has drawbacks such as potential fraud and lack of physical interaction.
Advantages of online shopping include convenience, as customers can shop from the comfort of their own homes and have items delivered to their doorstep.
Online shopping provides a wide selection of products, allowing customers to compare prices and find unique items that may not be ...
- Q6. Past work experience
Interview Preparation Tips
- Current topics
Top trending discussions
Interview questions from similar companies
Selected
I applied via Newspaper Ad and was interviewed in Jun 2024. There was 1 interview round.
(1 Question)
- Q1. Reading personality test
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed in Sep 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about. Yourself
- Q2. Why did You left your previous organization
- Q3. How to handle angry customer
- Ans.
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
Listen actively to understand the customer's concerns.
Empathize with the customer's emotions and show understanding.
Stay calm and avoid escalating the situation.
Apologize for any inconvenience caused, even if it wasn't your fault.
Offer solutions to address the customer's issue and make things right.
Follow up with the customer to ensure their s
- Q4. Why are you trying this company
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
Take a topic and brief
(2 Questions)
- Q1. Take a topic and speak in hindi
- Q2. Take a topic and speak in English
Interview Preparation Tips
- Hyderabad
Daily we have to take 120 calls a day
We should not talk rude to customers we have to speak smoothly and we have satisfy the customer
prajakta jadhav
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join Bpo
- Q2. What do you know about online shopping
Interview Preparation Tips
Selected
I applied via Walk-in
(1 Question)
- Q1. About your self priveous company work and normal questions.
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