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Startek Agent Interview Questions and Answers

Updated 11 Sep 2024

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Agent Interview Questions

user image Ankita's World

posted on 11 Sep 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Is this company policy if people come together they will rejecte candidate with out any reason?

Interview Preparation Tips

Interview preparation tips for other job seekers - I was In startek Flipkart process kolkata. I have completed 1 year after that for some issue I have regine from that company after 3 months I decided to to join the company again. I HAVE all experience later from startek. But when I again went for interview In startek There is a Assistant Manager his Name is Asutosh kumar. He was taking interview. He started to claim false eligatinos that we had done abscond from the company. We all 3 people we wanted to again work in startek but he rejected as that because we came together for interview he will not select us. And he is cotinue blaming us that we have done abscond from the company but we had all the paper with us. And he rejected us. Is that company policy if some people knows each other and they come for interview together they should rejected. Kindly check this issue
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata

Agent Interview Questions

user image Anonymous

posted on 7 Dec 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Case Study Round

When tha trening started, case deremination took place and I was told how to solve this case.

3

One-on-one Round (1 Question)

  • Q1. At the time of the interview, Qualification was the raised, do I have any previous experience? In this, questions were asked about family background.

Agent Interview Questions

user image Anonymous

posted on 15 Apr 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self ?
  • Q2. What are your strengths and weekness

Agent Interview Questions

user image Shailendra Singh

posted on 18 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Language you know
  • Q2. What is last Job?
  • Q3. Why are you in Bangalore?
  • Q4. How long you will stay here if you selected?
  • Q5. We provide only 13800 salary for freshers. Is it Ok?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is Good to join but no opportunity to grow you for further promotions.

There lots of pressure to close the ticket.

I have joined the company because it was my first Job. I have surved 2 years 8 months. I left the company because of fake promises by Manager and TLs.

They will not release you if you perform good but they will also not do any hike or promotion on the basis of your performance. They will do fake promises to make you stay in the company until they will get good back-up of yours

If they find back-up they will let you go. Till that time we release that "Kash 6 months ya 9 months me switch kiya hota to avi double salary hota".

This is true I felt this after 2 years 8 months of service in STARTEK.

Startek interview questions for designations

 Calling Agent

 (3)

 Collection Agent

 (1)

 Customer Agent

 (1)

 Agent Advisor

 (1)

 Customer Service Agent

 (1)

 Debt Recovery Agent

 (1)

 Customer Care Executive

 (39)

 Customer Service Executive

 (36)

Agent Interview Questions

user image Anonymous

posted on 10 Jul 2022

I applied via Referral and was interviewed in Jan 2022.

1 Interview Round

1

One-on-one Round (6 Questions)

  • Q1. What do you know about the voice process
  • Q2. 5 main points for customer satisfaction
  • Q3. Do you shop online? And why do you shop online?
  • Q4. One topic was given and you have to speak on it for a minute in the language they ask you to speak it maybe Hindi or English
  • Q5. Advantages and disadvantages of online shopping
  • Q6. Past work experience

Interview Preparation Tips

Topics to prepare for Startek Agent interview:
  • Current topics
Interview preparation tips for other job seekers - We just need to prove our communication skills nothing else, it's very easy to get shortlisted for the voice process, we just need to answer confidently.

Interview questions from similar companies

Agent Interview Questions

iEnergizer user image Anonymous

posted on 25 Jul 2024

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Reading personality test

Interview Preparation Tips

Interview preparation tips for other job seekers - Having an innocent face does not mean people will bully you. It means it is the honesty to do work which cannot be seen from your face. American corporates and Indian format is same. Dont let anyone's rudeness end you.

Agent Interview Questions

Cogent E Services user image Anonymous

posted on 24 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about. Yourself
  • Q2. Why did You left your previous organization
  • Q3. How to handle angry customer
  • Q4. Why are you trying this company
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Take a topic and brief

3

One-on-one Round (2 Questions)

  • Q1. Take a topic and speak in hindi
  • Q2. Take a topic and speak in English

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Agent interview:
  • Hyderabad
Interview preparation tips for other job seekers - It is very good company
Daily we have to take 120 calls a day
We should not talk rude to customers we have to speak smoothly and we have satisfy the customer

Agent Interview Questions

Hexaware Technologies user image prajakta jadhav

posted on 16 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Here interview experience was unbelievable. It depends upon people to people can't be assured what kind of questions they ask they only check your communication skills your communication is only game you won the whole interview....

Agent Interview Questions

iEnergizer user image Anonymous

posted on 29 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in

1 Interview Round

1

HR Round (1 Question)

  • Q1. About your self priveous company work and normal questions.

Startek Interview FAQs

How many rounds are there in Startek Agent interview?
Startek interview process usually has 1-2 rounds. The most common rounds in the Startek interview process are One-on-one Round, Resume Shortlist and Case Study.
What are the top questions asked in Startek Agent interview?

Some of the top questions asked at the Startek Agent interview -

  1. Is this company policy if people come together they will rejecte candidate with...read more
  2. 5 main points for customer satisfact...read more
  3. Language you k...read more

Tell us how to improve this page.

People are getting interviews through

based on 5 Startek interviews
WalkIn
Referral
40%
40%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Startek Agent Salary
based on 186 salaries
₹1 L/yr - ₹4 L/yr
9% less than the average Agent Salary in India
View more details

Startek Agent Reviews and Ratings

based on 68 reviews

3.3/5

Rating in categories

3.2

Skill development

2.9

Work-Life balance

2.9

Salary & Benefits

3.1

Job Security

3.0

Company culture

2.3

Promotions/Appraisal

2.9

Work Satisfaction

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