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Foundever Customer Service Executive Interview Questions, Process, and Tips
Top Foundever Customer Service Executive Interview Questions and Answers
- Q1. What is money market securities and commercial papers
- Q2. what comes in your mind when we talk about technical aspect ?
- Q3. What is debt ?what is EQUITY?what is liquid fund?
Foundever Customer Service Executive Interview Experiences
13 interviews found
Anonymous
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. What is mutual fund
- Ans.
A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in stocks, bonds, or other assets.
Mutual funds are managed by professional fund managers
Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying assets
Mutual funds offer diversification and convenience for investors who may not have the time or expertise to...
- Q2. What is the type of mutual fund
- Ans.
There are various types of mutual funds such as equity, debt, hybrid, index, sectoral, etc.
Equity mutual funds invest in stocks of companies
Debt mutual funds invest in fixed income securities like bonds
Hybrid mutual funds invest in both stocks and bonds
Index mutual funds track a specific market index like Nifty or Sensex
Sectoral mutual funds invest in a specific sector like banking or technology
- Q3. What is stock market
- Ans.
Stock market is a platform where publicly traded companies issue and trade their stocks.
Stock market is a place where investors buy and sell shares of publicly traded companies.
It provides a platform for companies to raise capital by issuing stocks.
The stock market is influenced by various factors such as economic indicators, company performance, and global events.
Examples of stock markets include the New York Stock Ex...
- Q4. And other mutual fund releted basic questions
- Q5. What is debt ?what is EQUITY?what is liquid fund?
- Ans.
Debt is money borrowed that needs to be repaid with interest. Equity is ownership in a company. Liquid fund is a type of mutual fund that invests in short-term, low-risk securities.
Debt is a loan that needs to be repaid with interest
Equity represents ownership in a company
Liquid fund is a type of mutual fund that invests in short-term, low-risk securities
Debt can be in the form of loans, bonds, or credit card balances
E...
- Q6. What is money market securities and commercial papers
- Ans.
Money market securities and commercial papers are short-term debt instruments issued by corporations and governments.
Money market securities are highly liquid and low-risk investments that mature in less than a year.
Commercial papers are unsecured promissory notes issued by corporations to finance short-term cash needs.
Money market securities and commercial papers are traded in the money market, which is a segment of t...
- Q7. Why do you want to be work as an customer service executive in our organisation?
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Typing test and listening
- Q2. Conversation and HR friendly nature
Interview Preparation Tips
I was really impressed with the level of service I received!
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. HR general introduction and experience
(1 Question)
- Q1. Versant voice and accent test
(1 Question)
- Q1. Basic computer knowledge test
(1 Question)
- Q1. What is an IP address
- Ans.
An IP address is a unique numerical label assigned to each device connected to a computer network.
IP address stands for Internet Protocol address
It is used to identify and locate devices on a network
There are two types of IP addresses - IPv4 and IPv6
Example of an IPv4 address: 192.168.1.1
Example of an IPv6 address: 2001:0db8:85a3:0000:0000:8a2e:0370:7334
Skills evaluated in this interview
Foundever interview questions for designations
About social media &women empowerment
About today's generation
(5 Questions)
- Q1. About your self
- Q2. Why you choose this company
- Ans.
I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.
The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.
I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.
The positive reviews and f...
- Q3. Salary expectation
- Q4. About customer care
- Q5. About sales representative
Interview Preparation Tips
Get interview-ready with Top Foundever Interview Questions
Selected
(1 Question)
- Q1. Not smooth and partialiy is more here
(1 Question)
- Q1. Tell me about ur favourite person?
- Ans.
My favorite person is my grandmother.
She is kind-hearted and always puts others before herself.
She has a wealth of wisdom and experience that she shares with me.
She is an amazing cook and always prepares delicious meals for the family.
She has a great sense of humor and can always make me laugh.
She is a great listener and gives the best advice.
She is my biggest supporter and always encourages me to pursue my dreams.
Danish
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 5 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Ans. Basic Introduction with educational background & career background (if any) or just mention you're applying as a fresher
- Q2. Will give you a topic or you can choose any topic by yourself and talk about it for 2-3 minutes
- Ans. Start the one's you do on daily basis so that you know what you are talking about and make sure you do no give any pause in between the sentences
(3 Questions)
- Q1. What do you hold as a skill in technical aspects
- Q2. In previous experiences (if any) any technical issues you had to work on as a responsibility ?
- Q3. What comes in your mind when we talk about technical aspect ?
- Ans.
When talking about technical aspect, I think of problem-solving, troubleshooting, and utilizing technology to improve processes.
Problem-solving skills
Troubleshooting abilities
Knowledge of technology and tools
Ability to adapt to new software or systems
Improving processes through technology
They sent a link in which we had to submit our answers that included Grammar and Sentence building tests
Introduction to the roles & responsibilities this round involved manager of the process too
(3 Questions)
- Q1. Introduction about the payroll & payscale
- Q2. Previous experience letters (if any) previous 3 months payslips (if any)
- Q3. No.of Working days , Joining date , Transport details & Timings
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2022. There were 7 interview rounds.
Codeing ,decodeing
Numaricals
Numbers,alphabets both are codeing
(2 Questions)
- Q1. Why should we hire you?
- Ans.
I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional service.
I have excellent communication skills, both verbal and written, which are essential for effective customer service.
I have a strong customer focus and always strive to exceed customer expectations.
I have a proven track record in delivering exceptional service, as evidenced by positive customer feed...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and experienced Customer Service Executive with a strong focus on providing excellent customer support.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries, complaints, and resolving issues
Skilled in maintaining positive customer relationships
Excellent communication and problem-solving skills
Ability to work well under pressure and in a fast-paced environment
Interesting assenment
Fallow timeings
The best job
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. Why should we hire you?
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
Code is a global, online program focused on bringing new contributors into open source s/w development
Tests are highly useful to students who are preparing for competitive exami nations especially like nations cum merit
Interview Preparation Tips
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Foundever Interviews By Designations
- Foundever Customer Service Executive Interview Questions
- Foundever Customer Service Associate Interview Questions
- Foundever Customer Service Professional Interview Questions
- Foundever Customer Service Representative Interview Questions
- Foundever Customer Care Executive Interview Questions
- Foundever CSP Interview Questions
- Foundever CSR Executive Interview Questions
- Foundever Customer Support Associate Interview Questions
- Show more
Foundever Customer Service Executive Interview Process
based on 9 interviews
2 Interview rounds
- HR Round
- Aptitude Test Round
Customer Service Executive Interview Questions from Similar Companies
Foundever Customer Service Executive Reviews and Ratings
based on 161 reviews
Rating in categories
|
Customer Service Professional
758
salaries
|  ₹1 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
491
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
394
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
Team Lead
215
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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