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Foundever Customer Service Executive Interview Questions, Process, and Tips
Updated
30 Sep 2024
Top Foundever Customer Service Executive Interview Questions and Answers
- Q1. What is money market securities and commercial papers
- Q2. what comes in your mind when we talk about technical aspect ?
- Q3. What is debt ?what is EQUITY?what is liquid fund?
13 Foundever Customer Service Executive Interview Experiences
40 questions found
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Anonymous
I applied via Naukri.com and was interviewed before Sep 2020.
1 Interview Round
Interview Questions
- Q1. What is mutual fund
View Answers (1)
- Q2. What is the type of mutual fund
View Answers (1)
- Q3. What is stock market
View Answers (1)
- Q4. And other mutual fund releted basic questions
Add Answer
- Q5. What is debt ?what is EQUITY?what is liquid fund?
View Answers (1)
- Q6. What is money market securities and commercial papers
View Answers (1)
- Q7. Why do you want to be work as an customer service executive in our organisation?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - HR checks communication skills and basic product knowledge so prepare accordingly.whoever reading this all the very best for your interview
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Aug 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Typing test and listening Add Answer
- Q2. Conversation and HR friendly nature Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
I was really impressed with the level of service I received!
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Feb 2024.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. HR general introduction and experience Add Answer
2
Versant Round (1 Question)
- Q1. Versant voice and accent test Add Answer
3
Technical Round (1 Question)
- Q1. Basic computer knowledge test Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. What is an IP address View Answers (1)
Skills evaluated in this interview
Foundever interview questions for designations
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
About social media &women empowerment
About today's generation
3
One-on-one Round (5 Questions)
- Q1. About your self Add Answer
- Q2. Why you choose this company View Answers (1)
- Q3. Salary expectation Add Answer
- Q4. About customer care Add Answer
- Q5. About sales representative Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp
Interview experience
Poor
Difficulty level
-
Duration
-
Result
Selected
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Not smooth and partialiy is more here Add Answer
3
One-on-one Round (1 Question)
- Q1. Tell me about ur favourite person? View Answers (1)
Customer Service Executive Jobs at Foundever
Danish
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before May 2023.
5 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself ? View Answers (1)
- Q2. Will give you a topic or you can choose any topic by yourself and talk about it for 2-3 minutes View Answers (1)
2
Technical Round (3 Questions)
- Q1. What do you hold as a skill in technical aspects Add Answer
- Q2. In previous experiences (if any) any technical issues you had to work on as a responsibility ? Add Answer
- Q3. What comes in your mind when we talk about technical aspect ? View Answers (1)
3
Aptitude Test Round
They sent a link in which we had to submit our answers that included Grammar and Sentence building tests
4
Group Discussion Round
Introduction to the roles & responsibilities this round involved manager of the process too
5
HR Round (3 Questions)
- Q1. Introduction about the payroll & payscale Add Answer
- Q2. Previous experience letters (if any) previous 3 months payslips (if any) Add Answer
- Q3. No.of Working days , Joining date , Transport details & Timings Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Join only if you seek experience
I applied via Naukri.com and was interviewed in Feb 2022.
7 Interview Rounds
1
Coding Test Round
Codeing ,decodeing
2
Aptitude Test Round
Numaricals
3
Coding Test Round
Numbers,alphabets both are codeing
4
HR Round (2 Questions)
- Q1. Why should we hire you? View Answers (2)
- Q2. Tell me about yourself. View Answers (2)
5
Assignment Round
Interesting assenment
6
Group Discussion Round
Fallow timeings
7
Case Study Round
The best job
Interview Preparation Tips
Interview preparation tips for other job seekers - Nammakam ga udali. to follow the times
I applied via Referral and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Interview Preparation Tips
Interview preparation tips for other job seekers - Team work group discussion and good communication explain product properly
2 Interview Rounds
1
HR Round (6 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. Where do you see yourself in 5 years? Add Answer
- Q5. What are your strengths and weaknesses? Add Answer
- Q6. Tell me about yourself. Add Answer
2
HR Round (1 Question)
- Q1. Why should we hire you? Add Answer
I applied via Naukri.com and was interviewed before Mar 2021.
2 Interview Rounds
1
Coding Test Round
Code is a global, online program focused on bringing new contributors into open source s/w development
2
Aptitude Test Round
Tests are highly useful to students who are preparing for competitive exami nations especially like nations cum merit
Interview Preparation Tips
Interview preparation tips for other job seekers - Slow growth opportunities for promotions and advancement.
Foundever Interview FAQs
How many rounds are there in Foundever Customer Service Executive interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, Aptitude Test and Group Discussion.
How to prepare for Foundever Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are international bpo, Communication Skills, Customer Service, Customer Handling and International Voice Process.
What are the top questions asked in Foundever Customer Service Executive interview?
Tell us how to improve this page.
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Interview Process at Foundever Customer Service Executive
based on 4 interviews in last 1 year
Interview experience
People are getting interviews through
based on 9 Foundever interviews
Job Portal
Referral
Company Website
44%
33%
22%
1% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Executive Interview Questions from Similar Companies
At
par with the average Customer Service Executive Salary in India
View more details
Foundever Customer Service Executive Reviews and Ratings
based on 155 reviews
Rating in categories
|
Customer Service Professional
749
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
519
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Service Representative
365
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Team Lead
213
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
|
Customer Support Executive
205
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
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