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Foundever Customer Service Executive Interview Questions, Process, and Tips

Updated 30 Sep 2024

Top Foundever Customer Service Executive Interview Questions and Answers

View all 7 questions

Foundever Customer Service Executive Interview Experiences

13 interviews found

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, logical reasoning, chat assessment

Round 3 - HR 

(2 Questions)

  • Q1. Previous exp, qualification, salary expectation
  • Q2. Don't compromise while coming to salary, ask take home prior joining, if you are ok continue

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont comprise while coming to salary, ask take home prior joining, If you are ok continue ni

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in stocks, bonds, or other assets.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying assets

    • Mutual funds offer diversification and convenience for investors who may not have the time or expertise to...

  • Answered by AI
  • Q2. What is the type of mutual fund
  • Ans. 

    There are various types of mutual funds such as equity, debt, hybrid, index, sectoral, etc.

    • Equity mutual funds invest in stocks of companies

    • Debt mutual funds invest in fixed income securities like bonds

    • Hybrid mutual funds invest in both stocks and bonds

    • Index mutual funds track a specific market index like Nifty or Sensex

    • Sectoral mutual funds invest in a specific sector like banking or technology

  • Answered by AI
  • Q3. What is stock market
  • Ans. 

    Stock market is a platform where publicly traded companies issue and trade their stocks.

    • Stock market is a place where investors buy and sell shares of publicly traded companies.

    • It provides a platform for companies to raise capital by issuing stocks.

    • The stock market is influenced by various factors such as economic indicators, company performance, and global events.

    • Examples of stock markets include the New York Stock Ex...

  • Answered by AI
  • Q4. And other mutual fund releted basic questions
  • Q5. What is debt ?what is EQUITY?what is liquid fund?
  • Ans. 

    Debt is money borrowed that needs to be repaid with interest. Equity is ownership in a company. Liquid fund is a type of mutual fund that invests in short-term, low-risk securities.

    • Debt is a loan that needs to be repaid with interest

    • Equity represents ownership in a company

    • Liquid fund is a type of mutual fund that invests in short-term, low-risk securities

    • Debt can be in the form of loans, bonds, or credit card balances

    • E...

  • Answered by AI
  • Q6. What is money market securities and commercial papers
  • Ans. 

    Money market securities and commercial papers are short-term debt instruments issued by corporations and governments.

    • Money market securities are highly liquid and low-risk investments that mature in less than a year.

    • Commercial papers are unsecured promissory notes issued by corporations to finance short-term cash needs.

    • Money market securities and commercial papers are traded in the money market, which is a segment of t...

  • Answered by AI
  • Q7. Why do you want to be work as an customer service executive in our organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - HR checks communication skills and basic product knowledge so prepare accordingly.whoever reading this all the very best for your interview

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I applied via Referral and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self and family background my educations and any work experience related

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great there were three rounds of interview taken by the HR and interview session was great

Customer Service Executive Jobs at Foundever

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Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Executive interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, Aptitude Test and Group Discussion.
How to prepare for Foundever Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are international bpo, Communication Skills, Customer Handling, Customer Service and International Voice Process.
What are the top questions asked in Foundever Customer Service Executive interview?

Some of the top questions asked at the Foundever Customer Service Executive interview -

  1. What is money market securities and commercial pap...read more
  2. what comes in your mind when we talk about technical aspec...read more
  3. What is debt ?what is EQUITY?what is liquid fu...read more

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Foundever Customer Service Executive Interview Process

based on 4 interviews in last 1 year

Interview experience

4.8
  
Excellent

People are getting interviews through

based on 9 Foundever interviews
Job Portal
Referral
Company Website
44%
33%
22%
1% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Foundever Customer Service Executive Salary
based on 516 salaries
₹1.2 L/yr - ₹4.6 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Foundever Customer Service Executive Reviews and Ratings

based on 155 reviews

3.1/5

Rating in categories

3.2

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.4

Job Security

3.0

Company culture

2.6

Promotions/Appraisal

3.1

Work Satisfaction

Explore 155 Reviews and Ratings
Customer Service Executive

Mumbai Suburban,

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Executive

Mumbai

0-5 Yrs

₹ 1-3.75 LPA

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