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Foundever Customer Service Executive Interview Questions, Process, and Tips
Top Foundever Customer Service Executive Interview Questions and Answers
- Q1. What is money market securities and commercial papers
- Q2. what comes in your mind when we talk about technical aspect ?
- Q3. What is debt ?what is EQUITY?what is liquid fund?
Foundever Customer Service Executive Interview Experiences
13 interviews found
Danish
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 5 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Ans. Basic Introduction with educational background & career background (if any) or just mention you're applying as a fresher
- Q2. Will give you a topic or you can choose any topic by yourself and talk about it for 2-3 minutes
- Ans. Start the one's you do on daily basis so that you know what you are talking about and make sure you do no give any pause in between the sentences
(3 Questions)
- Q1. What do you hold as a skill in technical aspects
- Q2. In previous experiences (if any) any technical issues you had to work on as a responsibility ?
- Q3. What comes in your mind when we talk about technical aspect ?
- Ans.
When talking about technical aspect, I think of problem-solving, troubleshooting, and utilizing technology to improve processes.
Problem-solving skills
Troubleshooting abilities
Knowledge of technology and tools
Ability to adapt to new software or systems
Improving processes through technology
They sent a link in which we had to submit our answers that included Grammar and Sentence building tests
Introduction to the roles & responsibilities this round involved manager of the process too
(3 Questions)
- Q1. Introduction about the payroll & payscale
- Q2. Previous experience letters (if any) previous 3 months payslips (if any)
- Q3. No.of Working days , Joining date , Transport details & Timings
Interview Preparation Tips
Anonymous
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Typing test and listening
- Q2. Conversation and HR friendly nature
Interview Preparation Tips
I was really impressed with the level of service I received!
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. HR general introduction and experience
(1 Question)
- Q1. Versant voice and accent test
(1 Question)
- Q1. Basic computer knowledge test
(1 Question)
- Q1. What is an IP address
- Ans.
An IP address is a unique numerical label assigned to each device connected to a computer network.
IP address stands for Internet Protocol address
It is used to identify and locate devices on a network
There are two types of IP addresses - IPv4 and IPv6
Example of an IPv4 address: 192.168.1.1
Example of an IPv6 address: 2001:0db8:85a3:0000:0000:8a2e:0370:7334
Skills evaluated in this interview
Foundever interview questions for designations
About social media &women empowerment
About today's generation
(5 Questions)
- Q1. About your self
- Q2. Why you choose this company
- Ans.
I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.
The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.
I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.
The positive reviews and f...
- Q3. Salary expectation
- Q4. About customer care
- Q5. About sales representative
Interview Preparation Tips
Get interview-ready with Top Foundever Interview Questions
Selected
(1 Question)
- Q1. Not smooth and partialiy is more here
(1 Question)
- Q1. Tell me about ur favourite person?
- Ans.
My favorite person is my grandmother.
She is kind-hearted and always puts others before herself.
She has a wealth of wisdom and experience that she shares with me.
She is an amazing cook and always prepares delicious meals for the family.
She has a great sense of humor and can always make me laugh.
She is a great listener and gives the best advice.
She is my biggest supporter and always encourages me to pursue my dreams.
Customer Service Executive Jobs at Foundever
I applied via Naukri.com and was interviewed in Feb 2022. There were 7 interview rounds.
Codeing ,decodeing
Numaricals
Numbers,alphabets both are codeing
(2 Questions)
- Q1. Why should we hire you?
- Ans.
I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional service.
I have excellent communication skills, both verbal and written, which are essential for effective customer service.
I have a strong customer focus and always strive to exceed customer expectations.
I have a proven track record in delivering exceptional service, as evidenced by positive customer feed...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and experienced Customer Service Executive with a strong focus on providing excellent customer support.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries, complaints, and resolving issues
Skilled in maintaining positive customer relationships
Excellent communication and problem-solving skills
Ability to work well under pressure and in a fast-paced environment
Interesting assenment
Fallow timeings
The best job
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. Why should we hire you?
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
Code is a global, online program focused on bringing new contributors into open source s/w development
Tests are highly useful to students who are preparing for competitive exami nations especially like nations cum merit
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
English, logical reasoning, chat assessment
(2 Questions)
- Q1. Previous exp, qualification, salary expectation
- Q2. Don't compromise while coming to salary, ask take home prior joining, if you are ok continue
Interview Preparation Tips
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Foundever Customer Service Executive Interview Process
based on 4 interviews in last 1 year
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Foundever Customer Service Executive Reviews and Ratings
based on 155 reviews
Rating in categories
|
Customer Service Professional
750
salaries
|  ₹1 L/yr - ₹6 L/yr |
|
Customer Service Executive
513
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
375
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Team Lead
215
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
|
Customer Support Executive
205
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
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