Add office photos
i
Foundever
Compare
Filter interviews by
Foundever Interview Questions, Process, and Tips
Top Foundever Interview Questions and Answers
- Q1. What is money market securities and commercial papersasked in Customer Service Executive interview
- Q2. How would you handle a customer who is angry?asked in Customer Service Associate interview
- Q3. Why to the working of zener diodesasked in Costumer Service interview
Foundever Interview Experiences
139 interviews found
Kanuganti pranavi
I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction Why you wanted to job ? About BPO sector ?
(2 Questions)
- Q1. Typing test I reached 25wpm and 98 accuracy
- Q2. Topic on own I said about women empowerment
(1 Question)
- Q1. Option on online shopping? Online shopping is flexible and easier in many ways . Mostly, now a days people are choosing online shopping because of their busy schedule. There are advantage and disadvantage ...
Interview Preparation Tips
Waiting for the response sir /mam
Non Voice Process Associate Interview Questions asked at other Companies
bilal pasha
Selected
I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Q2. Why customer service
- Q3. Tell me more about sitel
- Q4. Technical questions
This round will be on teams meet
(1 Question)
- Q1. Customer service question
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Pavan Kumar
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 5 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a highly motivated and customer-oriented individual with experience in chat support.
Customer service skills
Problem-solving abilities
Strong communication skills
Ability to multitask
Experience in handling customer inquiries and resolving issues
Proficient in using chat support software
Ability to remain calm and patient in challenging situations
- Q2. Why you want join in sitel and what makes you to join BPO
- Ans.
I want to join Sitel because of its reputation and the opportunities it offers. I am interested in joining the BPO industry because of the dynamic work environment and the chance to interact with diverse customers.
Sitel has a strong reputation in the industry for providing excellent customer support.
I am attracted to the opportunities for growth and development that Sitel offers.
The BPO industry provides a dynamic work...
- Q3. Tell me about your work experience if you have or as fresher how could you help the organisation
- Ans.
I have previous experience in chat support and can contribute to the organization by providing excellent customer service and resolving issues efficiently.
Previous experience in chat support
Strong customer service skills
Ability to handle and resolve customer issues
Efficient and effective communication skills
Familiarity with chat support software and tools
Quick learner and adaptable to new systems
Ability to multitask an...
Topics around mobilephones ,google apps how to use google apps in your daily life
If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks
(1 Question)
- Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message you want to give the society?.its just an ex...
Interview Preparation Tips
Chat Support Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. What would you say are your best qualities?
- Q2. Do you have any questions for me?
Interview Preparation Tips
Customer Service Representative Interview Questions asked at other Companies
Foundever interview questions for popular designations
Selected
I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.
Questions about some situations in life
(2 Questions)
- Q1. Some games to check the speed of reaction and attentiveness
- Q2. What was your biggest achievement at work
Interview Preparation Tips
Customer Care Representative Interview Questions asked at other Companies
Get interview-ready with Top Foundever Interview Questions
Selected
I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Voice and Accent Test
(2 Questions)
- Q1. Voice and Accent round
- Q2. Process Hr Round
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Jobs at Foundever
Selected
(1 Question)
- Q1. Not smooth and partialiy is more here
(1 Question)
- Q1. Tell me about ur favourite person?
- Ans.
My favorite person is my grandmother.
She is kind-hearted and always puts others before herself.
She has a wealth of wisdom and experience that she shares with me.
She is an amazing cook and always prepares delicious meals for the family.
She has a great sense of humor and can always make me laugh.
She is a great listener and gives the best advice.
She is my biggest supporter and always encourages me to pursue my dreams.
Top Foundever Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Danish
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 5 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Ans. Basic Introduction with educational background & career background (if any) or just mention you're applying as a fresher
- Q2. Will give you a topic or you can choose any topic by yourself and talk about it for 2-3 minutes
- Ans. Start the one's you do on daily basis so that you know what you are talking about and make sure you do no give any pause in between the sentences
(3 Questions)
- Q1. What do you hold as a skill in technical aspects
- Q2. In previous experiences (if any) any technical issues you had to work on as a responsibility ?
- Q3. What comes in your mind when we talk about technical aspect ?
- Ans.
When talking about technical aspect, I think of problem-solving, troubleshooting, and utilizing technology to improve processes.
Problem-solving skills
Troubleshooting abilities
Knowledge of technology and tools
Ability to adapt to new software or systems
Improving processes through technology
They sent a link in which we had to submit our answers that included Grammar and Sentence building tests
Introduction to the roles & responsibilities this round involved manager of the process too
(3 Questions)
- Q1. Introduction about the payroll & payscale
- Q2. Previous experience letters (if any) previous 3 months payslips (if any)
- Q3. No.of Working days , Joining date , Transport details & Timings
Interview Preparation Tips
Top Foundever Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Selected
I applied via Job Portal and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Questions regarding pc and laptops
- Q2. Software and hardware troubleshooting
(2 Questions)
- Q1. Reason for living old company
- Q2. Basic questions regarding technical knowledge
Interview Preparation Tips
Technical Support Representative Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. Introduction, about family About skills About life sffg hnvdthj
- Q2. About skills about life about goals
Interview Preparation Tips
Don't waste time
Customer Care Associate Interview Questions asked at other Companies
Top trending discussions
Foundever Interview FAQs
The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Foundever Interviews By Designations
- Foundever Customer Service Executive Interview Questions
- Foundever Customer Service Associate Interview Questions
- Foundever Customer Service Professional Interview Questions
- Foundever Customer Service Representative Interview Questions
- Foundever Customer Care Executive Interview Questions
- Foundever CSR Executive Interview Questions
- Foundever Customer Support Associate Interview Questions
- Foundever Technical Support Representative Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Professional Interview Questions
- Customer Service Representative Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- CSR Executive Interview Questions
- Technical Support Representative Interview Questions
- Show more
Foundever Interview Process
based on 62 interviews in last 1 year
Interview experience
Interview Questions from Similar Companies
Foundever Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Service Professional
754
salaries
|  â‚ą1 L/yr - â‚ą5.5 L/yr |
|
Customer Service Executive
475
salaries
| â‚ą1.2 L/yr - â‚ą4.8 L/yr |
|
Customer Service Representative
376
salaries
| â‚ą1.4 L/yr - â‚ą4.2 L/yr |
|
Customer Support Executive
220
salaries
| â‚ą1.3 L/yr - â‚ą4.5 L/yr |
|
Team Lead
214
salaries
| â‚ą2.9 L/yr - â‚ą8.4 L/yr |
Concentrix Corporation
Teleperformance
Wipro
Genpact
- Home >
- Interviews >
- Foundever Interview Questions
