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Foundever Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top Foundever Interview Questions and Answers

View all 36 questions

Foundever Interview Experiences

Popular Designations

142 interviews found

Interview Questions & Answers

user image Anonymous

posted on 20 Jun 2022

I applied via Referral and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe yourself in ten words ?
  • Q2. What should I hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare these types of questions as well as any answers

Customer Support Associate Interview Questions & Answers

user image Napa .sreedevkumar chowdary

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Select your favourite topic and explain

Round 3 - One-on-one 

(3 Questions)

  • Q1. About your self intro
  • Q2. About experience and
  • Q3. Education details and
Round 4 - HR 

(2 Questions)

  • Q1. Salary package discusses
  • Q2. Company policy details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work and work atmosphere was so good

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About myself Why do i want join bpo Why do i want to work Family background
  • Ans. It is growing industry so that i can enhance my skills I want to start my career with the reputed company like yours About my family and their profession
  • Answered by Deepika Sharma

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be loud and confident with your body language and with your answer

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. They will ask you the previous company work experience
  • Q2. What is your roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Employer is too good

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Foundever interview questions for popular designations

 Customer Service Executive

 (13)

 Customer Service Associate

 (10)

 Customer Service Professional

 (8)

 Customer Service Representative

 (7)

 Customer Care Executive

 (5)

 Technical Support Representative

 (4)

 Customer Support Associate

 (4)

 CSR Executive

 (4)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Good and easy compared to other company

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare and research about bpo so that you can answer

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Foundever Interview Questions

I applied via Naukri.com and was interviewed in Feb 2022. There were 7 interview rounds.

Round 1 - Coding Test 

Codeing ,decodeing

Round 2 - Aptitude Test 

Numaricals

Round 3 - Coding Test 

Numbers,alphabets both are codeing

Round 4 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional service.

    • I have excellent communication skills, both verbal and written, which are essential for effective customer service.

    • I have a strong customer focus and always strive to exceed customer expectations.

    • I have a proven track record in delivering exceptional service, as evidenced by positive customer feed...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong focus on providing excellent customer support.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Skilled in maintaining positive customer relationships

    • Excellent communication and problem-solving skills

    • Ability to work well under pressure and in a fast-paced environment

  • Answered by AI
Round 5 - Assignment 

Interesting assenment

Round 6 - Group Discussion 

Fallow timeings

Round 7 - Case Study 

The best job

Interview Preparation Tips

Interview preparation tips for other job seekers - Nammakam ga udali. to follow the times

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Foundever

View all

I applied via Naukri.com and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak about a random topic for a minute
  • Q3. Why do you want to work with us

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy process anyone can crack it this interview

International Voice Process Executive Interview Questions asked at other Companies

Q1. What is inbound and outbound calls?
View answer (2)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself.

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. What can you contibute to the company?

Interview Preparation Tips

Interview preparation tips for other job seekers - dont give up

Calling Agent Interview Questions asked at other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak bache ko paise nhi deta
View answer (1)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 12 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal introduction
Round 3 - Aptitude Test 

Grammar, vocabulary, spoken English

Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager round, Personal introduction
  • Q2. Reasoning questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.. The interview is so simple

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

Foundever Interview FAQs

How many rounds are there in Foundever interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Foundever interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.
What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

  1. How many agents will be required with an AHT of 15 mins per transaction and 150...read more
  2. What is money market securities and commercial pap...read more
  3. what comes in your mind when we talk about technical aspec...read more
How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Foundever Interview Process

based on 163 interviews

Interview experience

4.1
  
Good
View more

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Fast track your campus placements

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Foundever Reviews and Ratings

based on 2k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.1

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 2k Reviews and Ratings
UK Process only mumbai

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Hiring For Technical Process

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1-2 Yrs

₹ 0.5-2.25 LPA

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