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Foundever Interview Questions, Process, and Tips

Updated 26 Jan 2025

Top Foundever Interview Questions and Answers

View all 36 questions

Foundever Interview Experiences

Popular Designations

140 interviews found

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion is the best knowledge for the team members

Interview Preparation Tips

Topics to prepare for Foundever Customer Service Associate interview:
  • Social Media Marketing
Interview preparation tips for other job seekers - Self introduction as per as your family members persentage of your school and College

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basics about customer handling

Round 3 - Technical 

(2 Questions)

  • Q1. System hardware related questions were asked. The trouble shooting and configuration.
  • Q2. Questions about LAN, Wi-Fi, remote sensing

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be natural while answering. Speak about real time experience if the question were related to the topic. That will help.

Customer Service Professional Interview Questions asked at other Companies

Q1. What do you do when a customer gets angry?
View answer (1)

NON Voice Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

What you learn in pandamic situation

Interview Preparation Tips

Topics to prepare for Foundever NON Voice interview:
  • General knowledge
Interview preparation tips for other job seekers - I learn communication skill, vocabulary, sva, grammar part of English

NON Voice Interview Questions asked at other Companies

Q1. You got a situation where you have to take the right decision but it would have affected your friendship?
View answer (8)

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work group discussion and good communication explain product properly

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Foundever interview questions for popular designations

 Customer Service Executive

 (13)

 Customer Service Associate

 (10)

 Customer Service Professional

 (8)

 Customer Service Representative

 (7)

 Customer Care Executive

 (5)

 CSR Executive

 (4)

 Customer Support Associate

 (4)

 Technical Support Representative

 (4)

I was interviewed before Apr 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Communication round
  • Q2. General knowledge about the work
Round 3 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. How happy when you work
  • Q3. Talk any topics about covid
Round 4 - Technical 

(2 Questions)

  • Q1. How can you change your wife password
  • Q2. What is wifi how do connect it
  • Ans. 

    Wi-Fi is a wireless networking technology that allows devices to connect to the internet or communicate with each other wirelessly.

    • Wi-Fi stands for Wireless Fidelity.

    • It uses radio waves to transmit data between devices.

    • To connect to Wi-Fi, you need a Wi-Fi enabled device (e.g., smartphone, laptop) and a Wi-Fi network.

    • You can connect to a Wi-Fi network by selecting it from the available networks list on your device and ...

  • Answered by AI
Round 5 - Technical 

(1 Question)

  • Q1. What your favorites thing you love the most

Interview Preparation Tips

Interview preparation tips for other job seekers - It a awesome place to work every one are so friendly they keep motivating very good environment and beautiful place. Awesome to work work with sitel

Skills evaluated in this interview

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Get interview-ready with Top Foundever Interview Questions

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 2 - HR 

(1 Question)

  • Q1. Why should we hire you?

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Jobs at Foundever

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Are you willing to work a shifting schedule or graveyard shift
  • Ans. 

    Yes, I am willing to work a shifting schedule or graveyard shift.

    • I am flexible and adaptable to different work schedules.

    • I understand the importance of meeting customer needs and am willing to work during non-traditional hours if required.

    • I have previous experience working in shifts and understand the challenges and benefits it brings.

    • I am committed to delivering results and will adjust my schedule accordingly to achie

  • Answered by AI
  • Q2. Why should we hire you than the next person
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • I have consistently achieved or surpassed sales targets in my previous roles.

    • I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.

    • I am highly motivated and driven to succeed in sales, always seeking out new opportunities and strategies.

    • I have excellent co...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident with your answers, that way your interviewer will see that you know what you are talking about

Sales Representative Interview Questions asked at other Companies

Q1. What is account opening process ?
View answer (2)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous experience, introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous experience, introduction, profile discussion, salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your resume, may ask questions basis on resume mainly.

Virtual Relationship Manager Interview Questions asked at other Companies

Q1. What is virtual relationship manager is work
View answer (1)

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Coding Test 

Codeing decoding

Round 2 - Aptitude Test 

Numaricals

Interview Preparation Tips

Topics to prepare for Foundever Customer Service Representative interview:
  • Company Valuation
Interview preparation tips for other job seekers - I can get the job respectively

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Interview Questionnaire 

2 Questions

  • Q1. Us banking process backend insurance claims accounts payable
  • Ans. 

    Fresher's to Start you'r carrier best place

     

  • Answered Anonymously
  • Q2. How to explain good way

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Foundever Interview FAQs

How many rounds are there in Foundever interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Foundever interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.
What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

  1. How many agents will be required with an AHT of 15 mins per transaction and 150...read more
  2. What is money market securities and commercial pap...read more
  3. what comes in your mind when we talk about technical aspec...read more
How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Foundever Interview Process

based on 155 interviews

Interview experience

4.2
  
Good
View more

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Fast track your campus placements

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Foundever Reviews and Ratings

based on 1.9k reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.1

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 1.9k Reviews and Ratings
International Voice Process (Foundever)

Mumbai,

Thane

+1

0-4 Yrs

₹ 1-4 LPA

Hiring For Domestic Process

Thane,

Mumbai

1-2 Yrs

₹ 0.5-2.25 LPA

HR Recruiter | Foundever

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

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