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Foundever Interview Questions, Process, and Tips

Updated 26 Jan 2025

Top Foundever Interview Questions and Answers

View all 36 questions

Foundever Interview Experiences

Popular Designations

140 interviews found

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
Round 3 - One-on-one 

(1 Question)

  • Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

Costumer Service Interview Questions asked at other Companies

Q1. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can use this loan to any work. Like small business, medical emergency, for any study or other work you can... read more
View answer (2)

Interview Questionnaire 

3 Questions

  • Q1. Why should we hire you?
  • Q2. What do you understand by customer centric ?
  • Ans. 

    Customer centric means focusing on the needs and satisfaction of the customer.

    • Putting the customer at the center of all business decisions

    • Providing excellent customer service and support

    • Tailoring products and services to meet customer needs

    • Gathering feedback and using it to improve the customer experience

    • Building long-term relationships with customers

    • Examples: Amazon, Zappos, Nordstrom

  • Answered by AI
  • Q3. How do you deal with s customer who is little frustrated?

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Code is a global, online program focused on bringing new contributors into open source s/w development

Round 2 - Aptitude Test 

Tests are highly useful to students who are preparing for competitive exami nations especially like nations cum merit

Interview Preparation Tips

Interview preparation tips for other job seekers - Slow growth opportunities for promotions and advancement.

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Technical Support Associate Interview Questions & Answers

user image Mohammed Rayyan Masood Siddiqui

posted on 6 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in what you speak and that'll do the trick.
For example, Elaborate on the answer to the question so that you can make the person understand that you are aware of the question instead of just replying few words which describe the answer.
Always remember it's an interview, not the end of the world.
You either get the job or you gain knowledge for your next interview, so it's a win-win situation.
As for tips and tricks, practise speaking by yourself in front of the mirror by asking yourself questions that might pop up during the interview so that you are much more confident and can be assured.
Sleep well, eat well and just go for it, there's nothing to lose!
Hope this helps.
Good luck Seekers!

Technical Support Associate Interview Questions asked at other Companies

Q1. What is a difference between router and modem?
View answer (31)

Foundever interview questions for popular designations

 Customer Service Executive

 (13)

 Customer Service Associate

 (10)

 Customer Service Professional

 (8)

 Customer Service Representative

 (7)

 Customer Care Executive

 (5)

 CSR Executive

 (4)

 Customer Support Associate

 (4)

 Technical Support Representative

 (4)

Team Coach Interview Questions & Answers

user image Anonymous

posted on 9 May 2021

Interview Questionnaire 

1 Question

  • Q1. How to do time management
  • Ans. 

    Time management involves prioritizing tasks, setting goals, and creating a schedule to maximize productivity.

    • Make a to-do list and prioritize tasks based on importance and urgency

    • Set specific goals and deadlines for each task

    • Create a schedule that allows for breaks and time for unexpected tasks

    • Eliminate distractions and focus on one task at a time

    • Use tools such as calendars and timers to stay organized

  • Answered by AI

Team Coach Interview Questions asked at other Companies

Q1. What is sports?who is sport give an example
View answer (2)

Get interview-ready with Top Foundever Interview Questions

Quality Lead Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Challenge faced at previous or current employment and how do you overcome it
  • Q2. Best and worst day at work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold ..be out spoken, explain everything in details

Quality Lead Interview Questions asked at other Companies

Q1. What is Root cause analysis, FMEA, CTQ, 7QC tools, SIPOC, COPIS?
View answer (1)

Jobs at Foundever

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I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

English, logical reasoning, chat assessment

Round 3 - HR 

(2 Questions)

  • Q1. Previous exp, qualification, salary expectation
  • Q2. Don't compromise while coming to salary, ask take home prior joining, if you are ok continue

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont comprise while coming to salary, ask take home prior joining, If you are ok continue ni

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

CSP Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Work experience. Family details . Any health issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good.. but the training is bad.
And salary they will promise you particular amount over phone , offer letter will be another amount. And HR never attends if v have doubts about salary

CSP Interview Questions asked at other Companies

Q1. What is elcb mcb acb?
View answer (2)

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself? Why you left your previous organization?
Round 3 - Technical 

(1 Question)

  • Q1. Tell me about yourself? What is PE ratio? Scores in graduation? Basic mutual fund questions Update about latest monetary policy

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a look about Mutual fund stay updated about current market scenario.

Customer Service Professional Interview Questions asked at other Companies

Q1. What do you do when a customer gets angry?
View answer (1)

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in stocks, bonds, or other assets.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying assets

    • Mutual funds offer diversification and convenience for investors who may not have the time or expertise to...

  • Answered by AI
  • Q2. What is the type of mutual fund
  • Ans. 

    There are various types of mutual funds such as equity, debt, hybrid, index, sectoral, etc.

    • Equity mutual funds invest in stocks of companies

    • Debt mutual funds invest in fixed income securities like bonds

    • Hybrid mutual funds invest in both stocks and bonds

    • Index mutual funds track a specific market index like Nifty or Sensex

    • Sectoral mutual funds invest in a specific sector like banking or technology

  • Answered by AI
  • Q3. What is stock market
  • Ans. 

    Stock market is a platform where publicly traded companies issue and trade their stocks.

    • Stock market is a place where investors buy and sell shares of publicly traded companies.

    • It provides a platform for companies to raise capital by issuing stocks.

    • The stock market is influenced by various factors such as economic indicators, company performance, and global events.

    • Examples of stock markets include the New York Stock Ex...

  • Answered by AI
  • Q4. And other mutual fund releted basic questions
  • Q5. What is debt ?what is EQUITY?what is liquid fund?
  • Ans. 

    Debt is money borrowed that needs to be repaid with interest. Equity is ownership in a company. Liquid fund is a type of mutual fund that invests in short-term, low-risk securities.

    • Debt is a loan that needs to be repaid with interest

    • Equity represents ownership in a company

    • Liquid fund is a type of mutual fund that invests in short-term, low-risk securities

    • Debt can be in the form of loans, bonds, or credit card balances

    • E...

  • Answered by AI
  • Q6. What is money market securities and commercial papers
  • Ans. 

    Money market securities and commercial papers are short-term debt instruments issued by corporations and governments.

    • Money market securities are highly liquid and low-risk investments that mature in less than a year.

    • Commercial papers are unsecured promissory notes issued by corporations to finance short-term cash needs.

    • Money market securities and commercial papers are traded in the money market, which is a segment of t...

  • Answered by AI
  • Q7. Why do you want to be work as an customer service executive in our organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - HR checks communication skills and basic product knowledge so prepare accordingly.whoever reading this all the very best for your interview

Top Foundever Customer Service Executive Interview Questions and Answers

Q1. What is money market securities and commercial papers
View answer (1)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Foundever Interview FAQs

How many rounds are there in Foundever interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Foundever interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.
What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

  1. How many agents will be required with an AHT of 15 mins per transaction and 150...read more
  2. What is money market securities and commercial pap...read more
  3. what comes in your mind when we talk about technical aspec...read more
How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

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Foundever Interview Process

based on 155 interviews

Interview experience

4.2
  
Good
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Foundever Reviews and Ratings

based on 1.9k reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.1

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 1.9k Reviews and Ratings
International Voice Process (Foundever)

Mumbai,

Thane

+1

0-4 Yrs

₹ 1-4 LPA

Hiring For Domestic Process

Thane,

Mumbai

1-2 Yrs

₹ 0.5-2.25 LPA

HR Recruiter | Foundever

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

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