3 Foundever Chat Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Foundever Chat Support Executive Interview Experiences

1 interview found

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 8 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. First round was assesment

Add your answer

Q2. Communication (chat)

Add your answer

Round 3 - Assignment

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other

(1 Question)

Q1. Waiting for operational round

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us

BigBasket

We don't just offer jobs; we offer peace of mind.

Chat Support Executive Jobs at Foundever

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Immediate Opening For Chat Support Executive in Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

Immediate Opening For Voice/ Chat Support Executive in Foundever

Mumbai, Mumbai Suburban

1-4 Yrs

₹ 0.5-1.75 LPA

Immediate Opening For Chat Support Executive in Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 5 May 2017

I was interviewed before May 2016.

Interview Questionnaire

7 Questions

Q1. Tell me about yourself

Ans.

I am a technical support executive with experience in troubleshooting software and hardware issues.

Experienced in resolving customer queries and providing technical assistance
Proficient in diagnosing and troubleshooting software and hardware problems
Skilled in communicating complex technical concepts to non-technical users
Familiar with various operating systems and software applications
Ability to work under pressure an

Answered by AI

View 1 more answer

Q2. Why do you want to work here

Ans.

I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.

Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.
Growth opportunities: I am impressed by the company's focus on employee development and advancement.
Alignment with skills and interests: I have a passion for technical support ...

Answered by AI

Add your answer

Q3. Why did you leave your previous job

Ans.

Seeking better growth opportunities and a more challenging role.

Limited growth opportunities in previous job
Looking for a more challenging role to enhance skills
Seeking a company with better work culture and values
Relocated to a different city or country
Company downsizing or restructuring

Answered by AI

View 1 more answer

Q4. Difference between various operating systems.

Ans.

Operating systems differ in their user interface, functionality, and compatibility with hardware and software.

Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.
MacOS is known for its sleek design and compatibility with Apple hardware and software.
Linux is an open-source OS with various distributions, known for its customization and security features.
Android i...

Answered by AI

View 2 more answers

Q5. Latest versions of the product

Ans.

The latest versions of the product are 3.0 for desktop and 2.5 for mobile.

Desktop version: 3.0
Mobile version: 2.5

Answered by AI

Add your answer

Q6. Information about the company (process)

Add your answer

Q7. Questions related to previous work experience

Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.

Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.

Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.

Skills: Communication And Confidence, Product Sense, Patience, Stability

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Dec 2017

Interview Questionnaire

1 Question

Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me something about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. But hr here are sooo lazy

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 17 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Foundever Interview FAQs

How many rounds are there in Foundever Chat Support Executive interview?

Foundever interview process usually has 4 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, One-on-one Round and Assignment.

How to prepare for Foundever Chat Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Email Support, Chat Process, Customer Support and English Typing.

What are the top questions asked in Foundever Chat Support Executive interview?

Some of the top questions asked at the Foundever Chat Support Executive interview -

First round was assesm...read more
Waiting for operational ro...read more
Communication (ch...read more

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Foundever Chat Support Executive Salary

based on 43 salaries

₹2 L/yr - ₹4 L/yr

At par with the average Chat Support Executive Salary in India

View more details

Chat Support Executive Jobs at Foundever

Immediate Opening For Chat Support Executive in Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

Immediate Opening For Voice/ Chat Support Executive in Foundever

Mumbai,

Mumbai Suburban

1-4 Yrs

₹ 0.5-1.75 LPA

Immediate Opening For Chat Support Executive in Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

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