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Foundever Chat Support Executive Interview Questions and Answers

Updated 8 Mar 2023

Foundever Chat Support Executive Interview Experiences

1 interview found

Chat Support Executive Interview Questions & Answers

user image Anonymous

posted on 8 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round was assesment
    • Add your answer
  • Q2. Communication (chat)
    • Add your answer
Round 3 - Assignment 

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other 

(1 Question)

  • Q1. Waiting for operational round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us

Chat Support Executive Jobs at Foundever

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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Chat Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

    • Answered by AI
    Add your answer
  • Q2. Basically check communication
    • Add your answer

Chat Support Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 15 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It consists of questions related to non verbal logical reasoning, English and basic computer questions.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Recruiter asks to give introduction and ask general questions related to your profile. After that ask about bpo.
    • Add your answer
  • Q2. Introduce yourself?
    • Add your answer
  • Q3. What you want to join bpo?
    • Add your answer
  • Q4. Tell me about your previous experience?
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. They asked to give typing test?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Chat Support Executive Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 25 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Why do you want to work with our company?
    • Add your answer
Round 3 - Aptitude Test 

Selling antivirus online to a customer through chat only.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Basic questions again.
    • Add your answer
  • Q2. Why do you want to work in BPO?
    • Add your answer
  • Q3. Are you ready for night shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself. You will get selected

Chat Support Executive Interview Questions & Answers

iEnergizer user image Tipu Sultan

posted on 6 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Say 4 to 5 lines on music ?
  • Ans. 

    Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.

    • Music has the power to uplift moods and evoke strong emotions.

    • It can serve as a form of self-expression and a way to communicate feelings.

    • Different genres of music cater to diverse tastes and preferences.

    • Music can bring people together, create memories, and inspire creativity.

    • Examples: Classical music, rock, pop, j

    • Answered by AI
    View 1 more answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What you think about women safety in india?
  • Ans. 

    Women safety in India is a complex issue with various challenges and concerns.

    • Women safety in India is a matter of serious concern.

    • There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

    • Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

    • Women often face challenges in acc...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not think you can't do it even a Hr ( who are taking your interview) think about you, and he/she also want you to see successful. But the condition is :- dont take stress, just relax , give your best. Talk in normal flow as you talk with your friends because I know when we speak English so lots of people stuck somewhere. Say ( YOU CAN DO IT) when your name announced and show them who you are. Best of luck ☺️

Chat Support Executive Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 13 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction work experience
    • Add your answer
Round 2 - One-on-one 

(4 Questions)

  • Q1. How I will manage my job and study.
    • Add your answer
  • Q2. Why I left my previous organization?
    • Add your answer
  • Q3. What are my hobbies?
    • Add your answer
  • Q4. When I Travelled last time?
    • Add your answer

Chat Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
    • Add your answer
  • Q2. About introduction of yourself
    • Add your answer
  • Q3. Your most memorable day or about home city
    • Add your answer
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

Chat Support Executive Interview Questions & Answers

Sykes Business Services Of India user image Mansoor farhan

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

Round 3 - Aptitude Test 

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I would suggest you to not try at Sykes, as it is the shittiest organization you would ever come across. Rest, you are good to go with interview it's damn easy!

Chat Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 16 Aug 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions
    • Add your answer
  • Q2. Personal questions about the job
    • Add your answer
Round 2 - Assignment 

Chat test / Writing test

Round 3 - HR 

(2 Questions)

  • Q1. Personal questions
    • Add your answer
  • Q2. Questions about the process
    • Add your answer
Round 4 - Typing Test 

(2 Questions)

  • Q1. Typing test questions
    • Add your answer
  • Q2. 3 questions in typing test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security

Chat Support Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 4 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assessment 

(1 Question)

  • Q1. General Aptitude Test
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. They will check your communication skills.
    • Add your answer
Round 3 - Writing test 

(1 Question)

  • Q1. They will check your writing skills and typing speed as well as grammar, punctuation, tenses and vocab.
    • Add your answer
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Chat Support Executive interview?
Foundever interview process usually has 4 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, One-on-one Round and Assignment.
How to prepare for Foundever Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Email Support, Non Voice Process, chat support and Semi Voice.
What are the top questions asked in Foundever Chat Support Executive interview?

Some of the top questions asked at the Foundever Chat Support Executive interview -

  1. First round was assesm...read more
  2. Waiting for operational ro...read more
  3. Communication (ch...read more

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Foundever Chat Support Executive Salary
based on 43 salaries
₹2 L/yr - ₹4 L/yr
At par with the average Chat Support Executive Salary in India
View more details

Foundever Chat Support Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.7

Skill development

4.3

Work-Life balance

3.5

Salary & Benefits

3.3

Job Security

4.5

Company culture

3.2

Promotions/Appraisal

5.0

Work Satisfaction

Explore 6 Reviews and Ratings
Chat Support Executive Jobs at Foundever
Immediate Opening For Voice/ Chat Support Executive in Foundever

Mumbai,

Mumbai Suburban

1-4 Yrs

₹ 0.5-1.75 LPA

Immediate Opening For Chat Support Executive in Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

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