Sykes Business Services Of India Chat Support Executive Interview Questions and Answers

Q1. IN AMCAT CONCENTRIX CHAT PROCESS YOU HAVE TO WRITE AN ESSAY IN 400 WORDS
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Q2. WHAT WILL YOU DO IF YOU WERE A BATMAN FOR A DAY
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Q1. THEY WILL ASK 5 QUESTION ABOUT YOU/ YOU QUALIFICATIONS AND GENERAL MOSTLY QUESTION WITH WARUM UND WAS, THEN YOU HAVE TO TRANSLATE 5 SENTENCE OF ENGLISH TO GERMAN
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Q1. I AM ABOUT TO GIVE THIS ROUND WISH ME LUCK
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Q1. General ai based questions like tell me something about yourself
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Q2. Last place you have visted memorable moments
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I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.
• Visited the Grand Canyon

• Witnessed a breathtaking sunrise

• Enjoyed the vastness of the canyon
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Q1. First round was assesment
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Q2. Communication (chat)
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The question given by them are very interesting. And HR department is pretty awesome.

Q1. Waiting for operational round
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Q1. Say 4 to 5 lines on music ?
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Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
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Q1. What you think about women safety in india?
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Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
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Q1. Self introduction work experience
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Q1. How I will manage my job and study.
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Q2. Why I left my previous organization?
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Q3. What are my hobbies?
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Q4. When I Travelled last time?
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Q1. Previous experience related
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Q2. What was the roll
Ans. 
The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.
• Providing timely and accurate responses to customer inquiries

• Resolving customer complaints and issues

• Offering product or service information

• Maintaining a positive and professional attitude

• Escalating complex issues to higher levels of support
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Q1. Self introduction
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Q1. About experience and confidence
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Q1. You will need to type on mobile to resolve customer issues while trying to pitch a product.
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Q1. Tell me about yourself?
Ans. 
Experienced chat support executive with strong communication skills and problem-solving abilities.
• Over 5 years of experience in providing chat support for various products and services

• Proficient in using chat support software and CRM systems

• Excellent written communication skills with a focus on customer satisfaction

• Ability to multitask and prioritize customer inquiries effectively

• Proven track record of resolving custom
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Q2. Sell me a laptop
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Our laptop offers powerful performance, sleek design, and long battery life for all your computing needs.
• High-performance processor for fast multitasking

• Sleek and lightweight design for portability

• Long-lasting battery for all-day use

• High-resolution display for crisp visuals

• Ample storage space for all your files and applications
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Test of 30 minutes and you have to be very careful while doing

Test round of 30 minutes again

Test assignment was given to complete

Q1. Can I do rotational shift?
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Q1. Will I be comfortable with rotational shift?
Ans. 
Yes, I am comfortable with rotational shifts as I am flexible with my schedule and understand the nature of the job.
• I am open to working different shifts to accommodate the needs of the job.

• I understand the importance of being available during peak hours or busy periods.

• I am willing to adjust my personal schedule to meet the requirements of the job.

• I have previous experience working in rotational shifts and have adapte
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