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Conneqt Business Solutions Chat Support Executive Interview Questions and Answers

Updated 27 Mar 2024

Conneqt Business Solutions Chat Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience related
  • Q2. What was the roll
  • Ans. 

    The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.

    • Providing timely and accurate responses to customer inquiries

    • Resolving customer complaints and issues

    • Offering product or service information

    • Maintaining a positive and professional attitude

    • Escalating complex issues to higher levels of support

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Client Interview 

(1 Question)

  • Q1. About experience and confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment but no salary hike

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In this round were asked questions about customer service related question and you have to reply orally in 1 minute like example
How to treat like an angry customer?

Round 3 - Aptitude Test 

Paragraph writing in this round will give any topic and you just type 100 words.

Round 4 - Versant 

(1 Question)

  • Q1. In this round listen to all sentences and conversation during the test carefully and type its answer.
Round 5 - One-on-one 

(1 Question)

  • Q1. Basic questions round asked questions like tell me about yourself? Salary negotiation?and why do you want to work here? etc
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round was assesment
  • Q2. Communication (chat)
Round 3 - Assignment 

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other 

(1 Question)

  • Q1. Waiting for operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Say 4 to 5 lines on music ?
  • Ans. 

    Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.

    • Music has the power to uplift moods and evoke strong emotions.

    • It can serve as a form of self-expression and a way to communicate feelings.

    • Different genres of music cater to diverse tastes and preferences.

    • Music can bring people together, create memories, and inspire creativity.

    • Examples: Classical music, rock, pop, j

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What you think about women safety in india?
  • Ans. 

    Women safety in India is a complex issue with various challenges and concerns.

    • Women safety in India is a matter of serious concern.

    • There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

    • Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

    • Women often face challenges in acc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not think you can't do it even a Hr ( who are taking your interview) think about you, and he/she also want you to see successful. But the condition is :- dont take stress, just relax , give your best. Talk in normal flow as you talk with your friends because I know when we speak English so lots of people stuck somewhere. Say ( YOU CAN DO IT) when your name announced and show them who you are. Best of luck ☺️
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction work experience
Round 2 - One-on-one 

(4 Questions)

  • Q1. How I will manage my job and study.
  • Q2. Why I left my previous organization?
  • Q3. What are my hobbies?
  • Q4. When I Travelled last time?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

Round 3 - Aptitude Test 

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I would suggest you to not try at Sykes, as it is the shittiest organization you would ever come across. Rest, you are good to go with interview it's damn easy!
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions
  • Q2. Personal questions about the job
Round 2 - Assignment 

Chat test / Writing test

Round 3 - HR 

(2 Questions)

  • Q1. Personal questions
  • Q2. Questions about the process
Round 4 - Typing Test 

(2 Questions)

  • Q1. Typing test questions
  • Q2. 3 questions in typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Chat Support Executive interview?
Conneqt Business Solutions interview process usually has 3 rounds. The most common rounds in the Conneqt Business Solutions interview process are Client Interview, One-on-one Round and HR.
How to prepare for Conneqt Business Solutions Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Customer Service, Semi Voice, bpo, customer care and customer support.

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Conneqt Business Solutions Chat Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Conneqt Business Solutions Chat Support Executive Salary
based on 92 salaries
₹1.2 L/yr - ₹3.5 L/yr
19% less than the average Chat Support Executive Salary in India
View more details

Conneqt Business Solutions Chat Support Executive Reviews and Ratings

based on 24 reviews

2.7/5

Rating in categories

2.5

Skill development

2.5

Work-life balance

2.0

Salary

2.3

Job security

2.3

Company culture

1.7

Promotions

2.1

Work satisfaction

Explore 24 Reviews and Ratings
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