Firstsource Solutions Chat Support Executive Interview Questions and Answers

Q1. IN AMCAT CONCENTRIX CHAT PROCESS YOU HAVE TO WRITE AN ESSAY IN 400 WORDS
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Q2. WHAT WILL YOU DO IF YOU WERE A BATMAN FOR A DAY
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Q1. THEY WILL ASK 5 QUESTION ABOUT YOU/ YOU QUALIFICATIONS AND GENERAL MOSTLY QUESTION WITH WARUM UND WAS, THEN YOU HAVE TO TRANSLATE 5 SENTENCE OF ENGLISH TO GERMAN
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Q1. I AM ABOUT TO GIVE THIS ROUND WISH ME LUCK
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Q1. General ai based questions like tell me something about yourself
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Q2. Last place you have visted memorable moments
Ans. 
I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.
• Visited the Grand Canyon

• Witnessed a breathtaking sunrise

• Enjoyed the vastness of the canyon
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It consists of questions related to non verbal logical reasoning, English and basic computer questions.

Q1. Recruiter asks to give introduction and ask general questions related to your profile. After that ask about bpo.
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Q2. Introduce yourself?
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Q3. What you want to join bpo?
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Q4. Tell me about your previous experience?
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Q1. They asked to give typing test?
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Q1. First round was assesment
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Q2. Communication (chat)
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The question given by them are very interesting. And HR department is pretty awesome.

Q1. Waiting for operational round
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Q1. Say 4 to 5 lines on music ?
Ans. 
Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
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Q1. What you think about women safety in india?
Ans. 
Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
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Q1. Self introduction work experience
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Q1. How I will manage my job and study.
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Q2. Why I left my previous organization?
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Q3. What are my hobbies?
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Q4. When I Travelled last time?
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Q1. Previous experience related
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Q2. What was the roll
Ans. 
The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.
• Providing timely and accurate responses to customer inquiries

• Resolving customer complaints and issues

• Offering product or service information

• Maintaining a positive and professional attitude

• Escalating complex issues to higher levels of support
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Q1. Self introduction
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Q1. About experience and confidence
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