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Foundever Customer Care Representative Interview Questions and Answers

Updated 20 May 2024

Foundever Customer Care Representative Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Questions about some situations in life

Round 3 - Technical 

(2 Questions)

  • Q1. Some games to check the speed of reaction and attentiveness
  • Q2. What was your biggest achievement at work

Interview Preparation Tips

Interview preparation tips for other job seekers - Devote about 1,5 hours to answer all questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Describe yourself with one word
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you handle stress
Round 3 - Language test 

(1 Question)

  • Q1. English and second language

Interview Preparation Tips

Interview preparation tips for other job seekers - Show that you are customer oriented. Willing to help in a polite manner and high level of product/service knowledge, once provided. Relate job description with your own experiences to support that with relevant examples. We all are customers and we know what a good customer service is.

Customer Care Representative Interview Questions Asked at Other Companies

Q1. Why a customer buy anything from you like a pen figure out the po ... read more
Q2. What are the traits of customer service representative?
Q3. What are the basic banking terms
asked in Paytm
Q4. What is good customer service means to you?
Q5. Types of products in banking

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
  • Q3. Why this job is important for you?
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Foundever Interview FAQs

How many rounds are there in Foundever Customer Care Representative interview?
Foundever interview process usually has 3 rounds. The most common rounds in the Foundever interview process are Technical, HR and One-on-one Round.
How to prepare for Foundever Customer Care Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, international bpo, customer care, inbound voice process and Ticketing.
What are the top questions asked in Foundever Customer Care Representative interview?

Some of the top questions asked at the Foundever Customer Care Representative interview -

  1. Some games to check the speed of reaction and attentiven...read more
  2. English and second langu...read more

Tell us how to improve this page.

Foundever Customer Care Representative Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Foundever Customer Care Representative Salary
based on 8 salaries
₹2 L/yr - ₹3.2 L/yr
12% less than the average Customer Care Representative Salary in India
View more details

Foundever Customer Care Representative Reviews and Ratings

based on 4 reviews

3.8/5

Rating in categories

4.4

Skill development

3.2

Work-life balance

2.5

Salary

5.0

Job security

3.2

Company culture

3.2

Promotions

2.6

Work satisfaction

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